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Rack Attack Reviews

4.8 Rating 4,861 Reviews
94 %
of reviewers recommend Rack Attack
4.8
Based on 4,861 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 24th July 2025
Anonymous
Rack Attack 5 star review on 24th July 2025
Anonymous
Rack Attack 5 star review on 12th June 2025
Jerry M
Rack Attack 5 star review on 12th June 2025
Jerry M
Rack Attack 5 star review on 12th June 2025
Jerry M
Rack Attack 5 star review on 12th June 2025
Jerry M
Rack Attack 5 star review on 29th May 2025
Alan E
706
Anonymous
Anonymous  // 01/01/2019
Website was easy to use and items were easy to find. Shipping was quick, stuff was well packed.
Helpful Report
Posted 2 years ago
FAST AND SERIOUS !!
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Posted 2 years ago
Staff in store in Ottawa were very helpful when I was inquiring about getting a keyed-alike cylinder for my Thule accessory. They suggested I go online to order. I used paypal and inadvertently forgot to include the key code as it was not asked in my paypal exit. I used the online help with my order and included a note and the response was excellent and the appropriate matching cylinder arrived quickly. Overall positive experienec.
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Posted 2 years ago
Fast and friendly. Will use again and again.
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Posted 2 years ago
exactly what I was looking for and arrived sooner then expected!
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Posted 2 years ago
I love the customer service with a small problem I had. They were efficient and very understanding. I will continue to shop their products.
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Posted 2 years ago
I had no problems with purchasing my bike from Rack Attack or returning it.
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Posted 2 years ago
Pretty easy all in all, unfortunately i received something damaged but theyre going to replace it so we'll see!
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Posted 2 years ago
Friendly service and the free shipping was extremely quick. Pricing is better than their competitors in most cases.
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Posted 2 years ago
Everything is great but having difficulty fitting all three bikes on the rack.
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Posted 2 years ago
Quick shipment of my order, and almost too quick. Too quick because they missed the note about a common lock cylinder request, but were on top of the note immediately. Without additional question, they have the replacement on it's way and a return label sent in order to send the other material back free of charge. Great experience with this group!
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Posted 2 years ago
I received damaged item in the package: one side is bent.
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Posted 2 years ago
Excellent prices and fast shipping!
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Posted 2 years ago
Usually things are back ordered but purchasing on sale Thule Hullivator was easy and delivery was quick.
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Posted 2 years ago
The rack is great and the company was awesome to work with. There was a snag in the order process that somehow resulted in my address not being recorded. The company called immediately (several times) to get the info needed so the rack could be sent out as soon as possible. Really appreciate the proactive response from the team. I would definitely order from here again and refer friends.
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Posted 2 years ago
great service fast delivery
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Posted 2 years ago
Delivery was prompt and as promised. Did not receive the complete order (lock cores) but the customer service team was quick to respond, just waiting for confirmation of remaining items being shipped. Rack works great and installation was easy.
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Posted 2 years ago
Hasn't arrived so unable to determine good, bad, or otherwise. All I can say is shipping is terrible.
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Posted 2 years ago
Hi Patrick, I was looking into your order and it looks like it was delivered yesterday. I will be reaching out shortly for more information. Best, Eric
Posted 2 years ago
Excellent customer service, knowledgeable and courteous. Keep up the great work, please.
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Posted 2 years ago
I have purchased 2 bike racks now from Rack Attack. One for my car and one for my truck. I love that Rack Attack price matches with out any effort on the customers part. I also love that they ask for your vehicle info to make sure the rack you selected is compatible with your vehicle. Fast shipping too! Would definitely recommend!
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Posted 2 years ago
Rack Attack is rated 4.8 based on 4,861 reviews