Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Very easy to deal with, and timely free shipping. Thanks”

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Posted 3 years ago

“I couldn’t find the keys to our Thule Intrepid. I called the Coquitlam Rack Attack store and within 5 minutes was able order a replacement key. The key was delivered within a few days”

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Posted 3 years ago

“Great people and friendly service”

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Posted 3 years ago

“Installation was a breeze and happy with the on time delivery.”

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Posted 3 years ago

“Very helpful getting me the right cross bars that I needed.”

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Posted 3 years ago

“Good prices and nice folks at their store in Colorado Springs.”

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Posted 3 years ago

“Quick and easy order. Got both racks in awesome shape and easy to install on my Thule roof rack.”

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Posted 3 years ago

“Rack was delivered on time as described. I had a great experience on the website and with the fulfillment. I will return for my rack needs.”

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Posted 3 years ago

“Excellent product, works as described. The overall build quality is very solid. The protective cover fits like a glove.”

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Posted 3 years ago

“Very pleased with the service I got. My parts were back-ordered They let me know when the parts were available right away and got my order sent as soon as I paid.”

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Posted 3 years ago

“Great buys, fast response.”

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Posted 3 years ago

“These guys know what they doing! The online chat function actually works. You get a real person. He got me everything I needed to get my setup right.”

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Posted 3 years ago

“Fast delivery The box was very damaged when it arrived due to courier mishandling and an M8 nut was missing from the box so I had to go to Home Depot to purchase one. However, in response, Rack Attack contacted me and addressed the situation quickly and appropriately. Sometimes a vendor can't control all aspects of a transaction but what Rack Attack did was take responsibility.”

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Posted 3 years ago

Fred, We are sorry to hear about the condition your package arrived in. I will be emailing you right away to help make this right! Thanks, Matt Rack Attack

Posted 3 years ago

“Thanks for shipping SupDawg rack same evening I ordered it!!! Yewwww”

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Posted 3 years ago

“Great value, fast chat based assistance to facilitate a quick purchase online.”

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Posted 3 years ago

“It arrived when they said it would.”

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Posted 3 years ago

“Rack didn't work for my car, but customer service was excellent arranging a return.”

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Posted 3 years ago

“All of my Thule equipment purchased met my expectations.......Installation by the RackAttack Team was Excellent. to ensure proper placement they reviewed the rack positioning regarding the size of my old cargo box to ensure proper mounting...Considering my cargo box was not at the installation, when I returned home to mount my box - it fit just like it was supposed to...Great Job....”

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Posted 3 years ago

“Second purchase from RA. Awesome both times, perfect product recommendations, fast shipping. Highly recommended!”

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Posted 3 years ago

“Great”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,277 reviews