Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These guys know what they doing! The online chat function actually works. You get a real person. He got me everything I needed to get my setup right.”

Helpful Report

Posted 3 years ago

“Fast delivery The box was very damaged when it arrived due to courier mishandling and an M8 nut was missing from the box so I had to go to Home Depot to purchase one. However, in response, Rack Attack contacted me and addressed the situation quickly and appropriately. Sometimes a vendor can't control all aspects of a transaction but what Rack Attack did was take responsibility.”

Helpful Report

Posted 3 years ago

Fred, We are sorry to hear about the condition your package arrived in. I will be emailing you right away to help make this right! Thanks, Matt Rack Attack

Posted 3 years ago

“Thanks for shipping SupDawg rack same evening I ordered it!!! Yewwww”

Helpful Report

Posted 3 years ago

“Great value, fast chat based assistance to facilitate a quick purchase online.”

Helpful Report

Posted 3 years ago

“It arrived when they said it would.”

Helpful Report

Posted 3 years ago

“Rack didn't work for my car, but customer service was excellent arranging a return.”

Helpful Report

Posted 3 years ago

“All of my Thule equipment purchased met my expectations.......Installation by the RackAttack Team was Excellent. to ensure proper placement they reviewed the rack positioning regarding the size of my old cargo box to ensure proper mounting...Considering my cargo box was not at the installation, when I returned home to mount my box - it fit just like it was supposed to...Great Job....”

Helpful Report

Posted 3 years ago

“Second purchase from RA. Awesome both times, perfect product recommendations, fast shipping. Highly recommended!”

Helpful Report

Posted 3 years ago

“Great”

Helpful Report

Posted 3 years ago

“Ordering was easy. Goods arrived quickly and safely. Good experience and no complaints.”

Helpful Report

Posted 3 years ago

“Very fast delivery. Also very impressed how easy it was to mount onto my truck. Good quality”

Helpful Report

Posted 3 years ago

“No issue with your service. The only thing I would mentioned is that most of the products I ordered were shipped from out West and it takes for ever to get to Quebec. I cant instal the Deluxe Pack, still waiting on the Yakima adapter mount. No hard feeling”

Helpful Report

Posted 3 years ago

“Easy website, fast shipping. Overall good service”

Helpful Report

Posted 3 years ago

“Rack attack did a great job getting me the Yakima Overhaul HD rack at a great price. They made sure I had all the right components to mount this on my truck. I think it looks amazing.”

Helpful Report

Posted 3 years ago

“Easy and quick price match, transaction, and delivery.”

Helpful Report

Posted 3 years ago

“Very Quick service...quality of my bike rack is just perfect!”

Helpful Report

Posted 3 years ago

“This company provides amazing support. I had a few issues with my order. 1. One of the items was back ordered with not eta on when they would get it and after talking with them they took that item off of my order so I could purchase it from another retailer that had it in stock. 2. My card was getting denied cause I had a changing security code. I sent in a message with the new security code and the person I was talking to updated my order within the same day.”

Helpful Report

Posted 3 years ago

“Poor service, went to exchange product i purchased online @ the store because it was broken and product looks used.”

Helpful Report

Posted 3 years ago

Hey Julee, I apologize that you did not have a good experience in the store, that's not what we want for our customers! I will be reaching out shortly for more information so we can take care of this for you. Best, Eric

Posted 3 years ago

“Very helpful working out the order”

Helpful Report

Posted 3 years ago

“First time customer and I am extremely pleased with the fast shipping and quick response that was made to make change to be order. Items came Packaged very well. Would definitely recommend”

Helpful Report

Posted 3 years ago

Rack Attack is rated 4.7 based on 5,246 reviews