Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,860 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,860 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 24th July 2025

Anonymous

Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

706

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices, knowledgeable staff and quick shipping.”

Helpful Report

Posted 2 years ago

“Purchased three items, one was an open box item. All three items exactly as described and shipped fast.”

Helpful Report

Posted 2 years ago

“My experience with RackAttack was very good. I had questions about the bike rack that I was purchasing and sent an email to RA who was quick to respond. The bike rack was shipped fast and arrived only a few days later!”

Helpful Report

Posted 2 years ago

“Great customer service. I like the open box options for some products. I plan on buying all my roof rack accessories from you guys.”

Helpful Report

Posted 2 years ago

“Shipped to my remote Wyoming address super quickly!! I made the mistake of ordering from Amazon first and they lost my package and gave me a million excuses. I should have saved myself the time and ordered form rack attack in the first place.”

Helpful Report

Posted 2 years ago

“Rack Attack was fast and accurate with the order.”

Helpful Report

Posted 2 years ago

“Great job all around. Thanks!”

Helpful Report

Posted 2 years ago

“Good customer service and prompt delivery. Happy with the open box kayak rack buy.”

Helpful Report

Posted 2 years ago

“Ordered online and it said 5-10 business days for delivery. One of their customer service reps called to clarify a few items within hours of the online order and it was delivered in less than 48 hours.”

Helpful Report

Posted 2 years ago

“Rack Attack had parts I couldn’t get from Yakima or my local dealer.”

Helpful Report

Posted 2 years ago

“Great customer service. Made it very easy to purchase the correct rack for my car by selecting all correct parts for me.”

Helpful Report

Posted 2 years ago

“Very quick turnaround time. I would order from rackattack agaim.”

Helpful Report

Posted 2 years ago

“I chose Rack Attack to purchase my bike carrier due to their price matching. Fast and free shipping.”

Helpful Report

Posted 2 years ago

“Michelle from customer service went above and beyond during my buying process for a hitch bike rack. From finding me a rack that matches my criteria to ensuring it arrived on time for a bike trip. Excellent service, very competitive pricing.”

Helpful Report

Posted 2 years ago

“Rack Attack staff was responsive, informative, and very helpful in getting the Dometic cooler delivered to me! Thanks so much. You guys rock!”

Helpful Report

Posted 2 years ago

“My experience was fantastic. Ordering was easy, delivery was quick. Totally would recommend Rack Attack.”

Helpful Report

Posted 2 years ago

“EXCELLENT service . I ordered one day I got my order the next day. Great people to deal with . Thank you very much .”

Helpful Report

Posted 2 years ago

“Great products and knowledgeable staff.”

Helpful Report

Posted 2 years ago

“At first I talked to a sale-man in Vancouver who was suppose to check the availability and call me back - he never did call back. I called many time and ended up being at the main office so they were transferring me in Vancouver... I got the rack - I need to try it on now but it was a long process and a lot of phone call...”

Helpful Report

Posted 2 years ago

Hi Karine, Thanks for taking the time to explain your experience, we value customer feedback like this and will use this situation to improve going forward. I will be reaching out shortly for more information. Best, Eric

Posted 2 years ago

“ordered it, got it quick”

Helpful Report

Posted 2 years ago

Rack Attack is rated 4.8 based on 4,860 reviews