Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

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“Arrived on time and have had no problems.”

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Posted 3 years ago

“I love shopping at Rack Attack. The customer service is excellent, the reps personable and so helpful. I also love my new Kuat kayak racks which are very streamlined on my trailer. Cool!!”

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Posted 3 years ago

“Chairs arrived exactly as described. Great quality, very fast delivery with tracking info. Highly recommend”

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Posted 3 years ago

“Well built east to install and very flexible for all bikes. Impressed with everything about it.! Thanks.”

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Posted 3 years ago

“Item exactly as described, item shipped and arrived quickly!”

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Posted 3 years ago

“Ordered a Dometic portable refrigerator since they had an insane sale on it. My normal place I order through (Parts Engine) even refused to price match even though they have a price match policy. Order submitted and was at my door step in 3 days. This shop is fast and they even have a brick and mortar store here in Calgary. I will definitely do more shopping here in the future.”

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Posted 3 years ago

“Rack Attack has a very thoughtful customer service team who answered all of my questions.”

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Posted 3 years ago

“Great place to purchase from! Quick shipping! We received our product very fast!”

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Posted 3 years ago

“Good fast service 👌”

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Posted 3 years ago

“The experience with Rack Attack was fine. The web site worked well and had plenty of detail about the item and the price was very good. The rack is pretty heavy and the shipper did not do their best job with it and the rack ended up dented in a couple of places from being dropped. Fortunately, I was able to remove the dents and everything went together as it was suppose to.”

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Posted 3 years ago

“Don't have any straps yet, after ordering them 2 weeks ago. I complained and another shipment was sent. I just got a UPS notification of delivery by tomorrow. We'll see. I have no complaints about the straps, as I've used them before.”

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Posted 3 years ago

Hi Peter, I apologize that your package was lost in the mail! I will be reaching out shortly with more information. Best, Eric

Posted 3 years ago

“Items arrived fast. Best price on the internet. Very happy. Will shop here again!”

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Posted 3 years ago

“Fast and convenient ordering, and fast shipping.”

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Posted 3 years ago

“Fast shipping and everything I needed to get going with a new roof rack!”

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Posted 3 years ago

“Bought a Hullavator along with the Thule wingbar evo 118 and fit kit for my car. When I put the load bars on my car there was only 2 inches on the front rack for overhang and 2 1/2 on the back. I emailed pictures and also called to confirm that this was the guaranteed perfect fit for the Hullavator. I was assured it was. Twice. So I cut the rubber strips and attached the Hullavator. Thank god I had my windows down or it would have smashed them. I emailed pictures and said that I was pretty sure this was NOT the perfect fit. The reply was that they would forward my concerns to the appropriate department. After 2 weeks of hearing nothing back I ended up going to another store and purchased another set of wingbar evo 135 crossbars that were 6 inches longer so I could go Kayaking. My husband passed away on February 24th 2023. I was heavily relying on this store guidance as I have never had a kayak rack system because my deceased husband just loaded them in his truck. Never heard back from Rack Attack and am now stuck with bars that are useless to me and the rubber has been cut. If your going to purchase crossbars and a Hullavator make sure you order crossbars longer than suggested. 4 inch + of overhang. Save yourself the time, money and frustration.”

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Posted 3 years ago

Hi Wendy, We are sorry to hear about this frustrating situation. I will be reaching out to you to see how we can fix this issue for you. Thanks, Matt Rack Attack

Posted 3 years ago

“excellent rack for 1 or 2 kayaks”

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Posted 3 years ago

“Shipped out quickly after a weekend order.”

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Posted 3 years ago

“I believe that the cross bar box were dropped in shipping as the front of both cross bars have a small dent and scratch. It was relatively easy to install, but could not give a full 5 star rating on the product from the damage that was received in shipping.”

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Posted 3 years ago

“Rack Attack made it easy to order a new rack online. It shipped very quickly and arrived on the date they estimated it would.”

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Posted 3 years ago

“Quick and timely. Website is very helpful to find the right set up for your vehicle.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,246 reviews