Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,860 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,860 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 24th July 2025

Anonymous

Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

706

Anonymous

Anonymous // 01/01/2019

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“Very engaging staff and quickly handled order. Phone calls were very direct, helpful and informative.”

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Posted 2 years ago

“Ask an expert was extremely helpful, fast on time delivery and we love our Thule Basket.”

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Posted 2 years ago

“No shipping charge and order was delivered within 3 days. Phone support was excellent”

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Posted 2 years ago

“Excellent customer service. Order was filled quickly and shipped to me promptly.”

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Posted 2 years ago

“My order was exactly what I needed and was received extremely promptly”

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Posted 2 years ago

“Fast delivery and well packaged!”

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Posted 2 years ago

“Quick turnaround and great shipping”

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Posted 2 years ago

“Excellent return policy”

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Posted 2 years ago

“I had some roof Yakima track and racks installed on my Snugtop truck shell today. From the moment I called to get pricing and special order my parts these guys were extremely helpful and very knowledgeable about what would work on my truck and fit my needs. The showroom and workshop in the back were nice and clean, exactly what I wanted to see from someone working on my truck. Paul did an amazing installation and my truck was clean when he finished. They explained how to remove and reinstall my racks and answered all my questions. I will definitely go back to these guys for anything I need and highly recommend you use Rack Attack, Tustin Ca.”

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Posted 2 years ago

“Been a customer since back in the 90’s, always in store purchases. This is my first on/line order since the rack was not available locally. Delivery was next day … fantastic!”

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Posted 2 years ago

“Super helpful staff , and the order got delivered very promptly.”

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Posted 2 years ago

“The product works as described. Quick shipping as well.”

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Posted 2 years ago

“This store is awesome! Morgan and Kim helped me so much, and even personally installed my roof rack locks. They have alot of product actually in stock, so there is no waiting. The store is beautifully remodeled.”

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Posted 2 years ago

“Good company! Fast response! I would recommend them.”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“The rack is great.easy to install.Very easy to use. I would recommend it to others. Very good product. Great service and staff at rack attack.”

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Posted 2 years ago

“9 days still dont have the stupid thing”

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Posted 2 years ago

Hi David, I apologize that you did not have a good with your mail order, that's not what we want for our customers! I will be contacting you shortly for more information. Best, Eric

Posted 2 years ago

“Perfect!! Best ski rack owned.”

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Posted 2 years ago

“Parts that I needed arrived quickly and went together super easy.”

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Posted 2 years ago

“Haven't received it yet. It's been delayed twice now.”

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Posted 2 years ago

Hi Peter, I apologize that you did not have a good experience with your mail order, that's not what we want for our customers! I will be reaching out shortly for more information. Best, Eric

Posted 2 years ago

Rack Attack is rated 4.8 based on 4,860 reviews