Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,943 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,943 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 8th November 2025

712

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called the store in Vaughan. Had amazing customer service and they emailed me a quote. Was super easy to purchase that quote online and have everything shipped to the house.”

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Posted 2 years ago

“Ordered online. Received the order and delivered promptly. Thank you:)”

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Posted 2 years ago

“Rack Attack had the brackets I needed for my roof rack when they were unavailable anywhere else and they shipped 2 hours after I placed the order. I'm very pleased.”

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Posted 2 years ago

“I requested a custom configuration for my Car/bike combination and received a great rack solution. Delivery was very fast and perfect. Highly recommended.”

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Posted 2 years ago

“Good service and item delivered flawlessly.”

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Posted 2 years ago

“great product and quick delivery. Would totally order from Rack Attack again”

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Posted 2 years ago

“Sorry I acually returned it for a full refund. going to wait until the spring and purchase a higher level rack that carries heavier e bikes ..”

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Posted 2 years ago

“Quick shipping item was packed well”

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Posted 2 years ago

“Super fast and accurate order processing and delivery. Quick access to phone advice for an installation question.”

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Posted 2 years ago

“Base Yakima Jetstream rack for my Genesis - arrived early - quality construction - easy installation. Looks great too.”

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Posted 2 years ago

“Quick shipping & delivery!!”

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Posted 2 years ago

“Delivered quickly, best price”

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Posted 2 years ago

“Awesome service, quick shipping! Definitely Will buy from again.”

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Posted 2 years ago

“Fitment guide easy to use, rack worked perfectly and delivered as promised”

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Posted 2 years ago

“Excellent! I found that a search for a roof rack to fit your budget and specific vehicle model could be so overwhelming. Rack attack made it easy to purchase a kit to meet my needs. I would recommend!”

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Posted 2 years ago

“Expeditious!”

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Posted 2 years ago

“Very refreshing to have pro-active customer service! Orderd online and received a call from RackAttack about 30 minutes later informing me that there might be some issues with the options that were displayed and I had selected for our vehicle. They replaced with correct items at no additional cost! Very helpful. Received the order 3 days later via UPS and everything fit perfectly! Impressed with this company as it was our first time ordering.”

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Posted 2 years ago

“good info on the site, delivery as promised, no complaints”

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Posted 2 years ago

“The Thule Round trip was out of stock at most retailers. Really appreciated Rack Attack keeping me in the loop with the back order and the delivery was prompt.”

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Posted 2 years ago

“Rack Attack was pretty awesome. The Rack I got had a tricky assembly and in fact where they tell you to slide on the caps on the ends you actually need to hammer them on and I ended up with a slight crack.”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 4,943 reviews