Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,276 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“delivery was quick and the video available by Rack Attack was better than the Thule video”

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Posted 3 years ago

“Knowledgeable and helpful staff. They have what you need, or can order it. I will return.”

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Posted 3 years ago

“Great store for this type of item.”

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Posted 3 years ago

“The videos were very good and helped me make my decision. I ordered and paid for it and arrived before the expected date. Installation was almost exactly as described. What more could you want?”

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Posted 3 years ago

“Had exactly what I was looking for, great communication on confirming fit and how the order would be shipped to get it to me as quickly as possible, and fast shipping. Overall couldn’t be happier - thanks Rack Attack!”

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Posted 3 years ago

“Very courteous and helpful folks.”

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Posted 3 years ago

“Fast shipment and great product. I would recommend to anyone.”

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Posted 3 years ago

“Outstanding service. The team is knowledgeable and extremely helpful!”

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Posted 3 years ago

“The Thule cargo rack extension was shipped and arrived in only three days. Assembly was easy and fit matched my original rack perfectly.”

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Posted 3 years ago

“Product delivery on time....fits good.”

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Posted 3 years ago

“Service très rapide merci pour tout...”

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Posted 3 years ago

“Shipping was fast. No issues with the product.”

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Posted 3 years ago

“Rack was perfect. Delivered ahead of time, packaging perfect, and installation and use straightforward and excellent.”

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Posted 3 years ago

“Can't beat the great service and knowledge from your staff!”

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Posted 3 years ago

“All good! Cylinders were easy to install.”

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Posted 3 years ago

“Very helpful. Store rep encouraged me to order online, which I did.”

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Posted 3 years ago

“Quick Shipping as promised.”

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Posted 3 years ago

“Pleased so far with my Thule Wingbar Evo crossbars and Thule Canyon Cargo Basket purchase (installed on 2017 CRV). Timely delivery, ease of assembly, and installation. One disappointment: three of five bolt / wingnut combos securing the basket wind screen vibrated loose and were lost on first trip. Contacted Rack Attack customer service and was referred to Thule. Thule promptly mailed replacement bolts, etc. (5 stars for Thule and their customer service rep.) Caution future purchasers to add LocTite or similar product to these bolts.”

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Posted 3 years ago

“Great customer service. The Thule lock cores that I needed weren't available but Justin made sure I was able to get what I needed.”

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Posted 3 years ago

“Good price, quick delivery.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,276 reviews