Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,245 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I read Rack Attack's reviews while doing my research --and boy, did Rack Attack (Laird/Eglinton) live-up to its 5 Star Reviews! The entire team is terrific ---energetic, patient, knowledgeable and friendly. A shout-out especially to Rack Attack Team member Sam, who today quickly and expertly diagnosed and dealt with a problem I discovered with my new Thule Apex Swing bike rack. Bam! Done! Right there in the hot sun! Thank you very much, Sam! And thank you (Rack Attack Store Manager) Justin Newbold for assembling this outstanding team of technicians.”

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Posted 3 years ago

“Excellent service, easy ordering Arrived in less than 24 hours”

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Posted 3 years ago

“Fast shipping, easy to find accessories. First time ever ordered and will do so again.”

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Posted 3 years ago

“Fast delivery and easy setup”

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Posted 3 years ago

“Originally I didn't get everything that was on my order, but as soon as I managed to make contact with the gang at Rack Attack they shipped the missing pieces. The rack looks great!”

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Posted 3 years ago

Hello, We are sorry to hear about this issue and we will work to get it resolved right away. I am contacting the shipping location and then I will contact you. Thanks, Matt Rack Attack

Posted 3 years ago

“Quick and simple checkout process; with an equally quick shipping time. I plan to shop again for more Yakima gear.”

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Posted 3 years ago

“A friend told me about Rack Attack. I found a coupon for 10% off, ordered the Bike Rack I wanted, and it was delivered within a few days.”

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Posted 3 years ago

“wrong product advised and ordered BUT the customer service to correct the mistake has been exceptional”

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Posted 3 years ago

“These guys are great. Online customer service is fantastic. I have a store local to me and every time I go in they are knowledgeable and go out of their way to help.”

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Posted 3 years ago

“delivery was quick and the video available by Rack Attack was better than the Thule video”

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Posted 3 years ago

“Knowledgeable and helpful staff. They have what you need, or can order it. I will return.”

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Posted 3 years ago

“Great store for this type of item.”

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Posted 3 years ago

“The videos were very good and helped me make my decision. I ordered and paid for it and arrived before the expected date. Installation was almost exactly as described. What more could you want?”

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Posted 3 years ago

“Had exactly what I was looking for, great communication on confirming fit and how the order would be shipped to get it to me as quickly as possible, and fast shipping. Overall couldn’t be happier - thanks Rack Attack!”

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Posted 3 years ago

“Very courteous and helpful folks.”

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Posted 3 years ago

“Fast shipment and great product. I would recommend to anyone.”

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Posted 3 years ago

“Outstanding service. The team is knowledgeable and extremely helpful!”

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Posted 3 years ago

“The Thule cargo rack extension was shipped and arrived in only three days. Assembly was easy and fit matched my original rack perfectly.”

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Posted 3 years ago

“Product delivery on time....fits good.”

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Posted 3 years ago

“Service très rapide merci pour tout...”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,245 reviews