Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,245 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fits perfectly and was was delivered on time.”

Helpful Report

Posted 3 years ago

“Got what I ordered as advertised. Item shipped quickly.”

Helpful Report

Posted 3 years ago

“Fast delivery, the rack is very solid, easy to assemble and I especially the mechanisms that lock the bike to the rack and the rack to the bike. The straps that hold the bike to the rack work well and easily.”

Helpful Report

Posted 3 years ago

“Just took delivery of my Maverick and wanted to make sure I had the right rack for my application. Chatted with Jason who was extremely helpful and suggested the Thule. It did take about 2 weeks to arrive but did get here before my next camping trip. Installation was super quick and easy. Very happy with the product.”

Helpful Report

Posted 3 years ago

“Great service!”

Helpful Report

Posted 3 years ago

“an overall great experience, dealing with rack attack. Matt from Rack attack was able To answer my questions and provided outstanding customer service. Because of Matt, I will happily deal with this company in the future”

Helpful Report

Posted 3 years ago

Anthony, I am sorry to hear about your experience with Rack Attack. I will look into this and contact you shortly so that we can get this issue resolved. Thanks, Matt Rack Attack

Posted 3 years ago

“Fast free shipping! Item was in stock . Great YouTube tutorial on how to use my bike rack. Great detail in explaining every feature of the rack. Really maybe my buying decision a lot easier. I would highly recommended Rack Attack to anyone who is need of a bike rack!”

Helpful Report

Posted 3 years ago

“So great to buy from them. This is my second roof rack order I've ordered from Rack Attack. Shipping is very fast and comes packaged well. Definitely recommend buying from them. I'll definitely be ordering from Rack Attack again.”

Helpful Report

Posted 3 years ago

“Item received in great condition and shipping was fast”

Helpful Report

Posted 3 years ago

“I ordered a roof rack even though their prices seemed expensive - the parts were shipped from two different parts of the country, arriving days apart. The instructions were weak, so I looked on their site for videos, but instead got a lot of "404"s - Page Not Found. I chatted with suppoert but they weren't vey helpful ("our website is under maintenance"”

Helpful Report

Posted 3 years ago

Hello, We are sorry to hear about your experience. I will be emailing you right away to help get this resolved. Thanks, Matt Rack Attack

Posted 3 years ago

“Excellent selection of top flight bike racks. Helpful staff willing to go the extra mile”

Helpful Report

Posted 3 years ago

“Very helpful and prompt delivery”

Helpful Report

Posted 3 years ago

“Rack Attack is the best. I have looked to Rack Attack whenever needing something updated or anything completely new. They are lightning fast and know their stuff! You will not go wrong doing business with Rack Attack!”

Helpful Report

Posted 3 years ago

“Good day although one set of hooks was not sent right away a quick call and it made it on time for our trip. Took a bit to install that would be attributed to night shift change over. Once I got all the minor details in place all good now”

Helpful Report

Posted 3 years ago

“Quick shipping!”

Helpful Report

Posted 3 years ago

“I was a little concerned with how badly the couriers destroyed the exterior boxes... But once I pulled it out, watched the videos a few times .. it all went together with ease... Love my new set up”

Helpful Report

Posted 3 years ago

“Respectful and knowledgeable sales people. A pleasure to work with.”

Helpful Report

Posted 3 years ago

“Excellent service and advice on telephone and also excellent online delivery of necessary replacement item. Thank you.”

Helpful Report

Posted 3 years ago

“Unbelievable service!”

Helpful Report

Posted 3 years ago

“This is the second time I have used Rack Attack. Great advice. Great customer service. Competitive pricing and easy delivery. I would highly recommend them for all you roof rack needs. They will set you up for your sport and your vehicle.”

Helpful Report

Posted 3 years ago

Rack Attack is rated 4.7 based on 5,245 reviews