Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,276 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Rack attack is very helpful and knowledgeable. I would definitely recommend.”

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Posted 3 years ago

“Very great products and more importantly a very helpful and patient staff that physically helped me install my Thule box on top of my car rack.”

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Posted 3 years ago

“I refer my friends to this business. I received great customer service and instructed well on the use of my Thule bike rack. They installed a trailer hitch at a very competitive price. I will be doing business with you again in the future.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Gray equipment gray service friendly workers”

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Posted 3 years ago

“Great service. Great Price. Great products”

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Posted 3 years ago

“Great service. They set me up nicely. Extremely friendly, professional, and helpful.”

Rack Attack 5 star review on 22nd August 2023

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Posted 3 years ago

“Great help. Told me how to order parts, but more importantly offered to do if I needed help. t Thanks”

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Posted 3 years ago

“Awesome service, quick to ship and answer questions. Got me sorted out quickly after part of order got lost in shipping. Would definitely recommend.”

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Posted 3 years ago

“Awesome service. Parts came in fast and undamaged. Very impressed, and the equipment itself looks great and works great”

Rack Attack 5 star review on 19th August 2023

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Posted 3 years ago

“They are fast and have great stock”

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Posted 3 years ago

“Excellent customer service!”

Rack Attack 5 star review on 18th August 2023

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Posted 3 years ago

“They had my rack in stock and I thought it was something that might have been hard to find. I also received everything in their packaging in perfect condition, and I got everything super fast!”

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Posted 3 years ago

“I highly recommend Rack attack Saugus. Max was so helpful! He me put my Thule rack together and took the time to explained how it works!”

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Posted 3 years ago

“Great service shipped fast and it fit!”

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Posted 3 years ago

“Rack Attack was a great store to buy from. The price matching with Amazon was a great feature that made it easy to choose Rack Attack!”

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Posted 3 years ago

“Great customer service w questions answered to ensure correct product was received. This included finding a component that was listed as back ordered and in short supply. Also supported a return no problem. Highly recommend them!”

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Posted 3 years ago

“I like my rack but I didn't get exactly the deal I was told and then no one would sell me a hardware kit to fit my top box on which is why I got the rack in the first place”

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Posted 3 years ago

“Arrived in time!”

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Posted 3 years ago

“Everyone was super helpful. I had a friend giving me his old rack and storage box. Turns out his parts, while the model numbers matched, were older versions and didn't fit the setup I needed. I'd have appreciated a warning about this from staff but in the end I got everything I needed. The wrong footings were delivered to my house but I was able to swap them at the store in Leaside no problem. Anyways, they sell great quality products and while I had a few bumps with service things worked out fine. I'd recommend a friend here and would shop here again.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,276 reviews