Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,245 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful product quality and good and fast service”

Helpful Report

Posted 3 years ago

“I have the most terrible service in my life with rack attack in Portland the fist day that I bye my canopy broken he said that is gonna replace and I steel waiting this happen around 2 years ago or more bad service”

Helpful Report

Posted 3 years ago

Hi Gabriel, I'd like to learn more about what happened so that we can figure out how to make this right, and avoid similar issues in the future. I will be reaching out shortly for more information. Best, Eric

Posted 3 years ago

“No issues”

Helpful Report

Posted 3 years ago

“very helpful staff and good prices”

Rack Attack 5 star review on 24th August 2023

Helpful Report

Posted 3 years ago

“Very knowledgeable staff and competitive prices. No need to shop anywhere else for a quality bike rack.”

Helpful Report

Posted 3 years ago

“I could not be happier with the rack and the customer service.”

Helpful Report

Posted 3 years ago

“This is great rack. It's heavy, so it's not trivial to add and remove from my hitch. Attaching four bikes at the same time can be tricky based on the size and types of bikes. But once they're on the rack: YES! They're stable. They can be locked up. And swinging open the bikes so you may access the rear gate is pretty easy. It works.”

Helpful Report

Posted 3 years ago

“I could not be more pleased with service provided. Was able to talk with a representative and work out the particular challenges with supply chain issues (my order started during the pandemic). My tent was received well within the expected time frame that was set by the store, the Installation was smoothly done and the use of the tent clearly explained.”

Rack Attack 5 star review on 23rd August 2023

Helpful Report

Posted 3 years ago

“Great service, quality Yakima on-ramp carrier, competitive price. What's not to like?”

Helpful Report

Posted 3 years ago

“Rack attack is very helpful and knowledgeable. I would definitely recommend.”

Helpful Report

Posted 3 years ago

“Very great products and more importantly a very helpful and patient staff that physically helped me install my Thule box on top of my car rack.”

Helpful Report

Posted 3 years ago

“I refer my friends to this business. I received great customer service and instructed well on the use of my Thule bike rack. They installed a trailer hitch at a very competitive price. I will be doing business with you again in the future.”

Helpful Report

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

“Gray equipment gray service friendly workers”

Helpful Report

Posted 3 years ago

“Great service. Great Price. Great products”

Helpful Report

Posted 3 years ago

“Great service. They set me up nicely. Extremely friendly, professional, and helpful.”

Rack Attack 5 star review on 22nd August 2023

Helpful Report

Posted 3 years ago

“Great help. Told me how to order parts, but more importantly offered to do if I needed help. t Thanks”

Helpful Report

Posted 3 years ago

“Awesome service, quick to ship and answer questions. Got me sorted out quickly after part of order got lost in shipping. Would definitely recommend.”