Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,276 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“got us a key for my roof rack, very nice staff and very helpful. super quick and easy.”

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Posted 3 years ago

“The items that I purchased online were available and shipped and delivered quickly. When damage was found on one of the items, Justin in Customer Service corrected the issue quickly. Excellent customer service.”

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Posted 3 years ago

“Thanks for putting it all together for me! I just asked for help and an estimate on a Thule roof rack and you made it easy...better than Thule themselves and faster shipping.”

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Posted 3 years ago

“Instructions were clear, installed rack was solid!”

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Posted 3 years ago

“Very quick service”

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Posted 3 years ago

“The website is clear and easy to follow as they do all the figuring out for you once you put in your vehicle and type of roof. The roof rack system we purchased was perfect for my 2013 Hyundai. I look forward to using the bike rack once I put it together.”

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Posted 3 years ago

“This rack is amazing. It is super versatile. It works well with both my mountain and road bikes. I am very happy with this product.”

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Posted 3 years ago

“While it was convenient to purchase my Thule rack, the foot kit didn't arrive with the rack. Once I received the kit, it was missing the instruction book.”

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Posted 3 years ago

Good morning Ken, We are sorry to hear about this experience. It looks like we had to ship from 2 locations just based on availability of the kit. We are more than happy to send you some instructions, I'll email you directly. Thanks, Matt

Posted 3 years ago

“I bought two roof top Tuele racks and they are fantastic. Great service and way to install. Thanks for at third time with bike ranks.”

Rack Attack 5 star review on 25th August 2023

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Posted 3 years ago

“Very Knowledgeable, friendly Highly recomended”

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Posted 3 years ago

“We love our bike Rack and it's our very good”

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Posted 3 years ago

“Very Good bike rack”

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Posted 3 years ago

“Everyone was super helpful in making recommendations that worked for my needs.”

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Posted 3 years ago

“the guys at the Vaughan location are super chill and helpful- knowledgeable and great with gear setup”

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Posted 3 years ago

“I needed a tray rack for my e-bike and Rack Attack readily assisted me in its operation, intricacies and additional keys.”

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Posted 3 years ago

“Ever since I found Rack Attack, I have been purchasing all my Thule products from them. They located for me key locks that have the same code as my previous products and made the switch for me. Its great having 1 key that functions for all my Thule products. My most recent purchase is a trailer hitch double bike rack. Perfect fit and its has the lean down feature so I can still open my tailgate.”

Rack Attack 5 star review on 24th August 2023

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Posted 3 years ago

“I knew the box I wanted, specifically to match the color of my SUV, but wasn’t sure of the size. Headed in and chatted with the knowledgeable folks at Rack Attack, and made the perfect decision! We tried some options and landed on the perfect fit. Next time we are in the market, I will for sure, head back and work with them again!”

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Posted 3 years ago

“Excellent price. Very fast shipping. Would/will deal with again.”

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Posted 3 years ago

“Amazing service! Was very knowledgeable and more then willing to help with getting my purchase out to my car.”

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Posted 3 years ago

“Awesome customer service.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,276 reviews