Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,860 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,860 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 24th July 2025

Anonymous

Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

706

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Specified that the Yakima mounts were to be used on the stock crossbars of 2013 Subaru Outback. The received mounts did not fit. They agreed that an error had been made in fitment and sent a replacement set of mounts. I appreciate a company that admits when errors are made and works to correct them.”

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Posted 2 years ago

Hey there! I'm truly sorry to hear that the Yakima mounts didn't fit your 2013 Subaru Outback's stock crossbars as expected. That's definitely a bummer, and we don't want our fellow outdoor enthusiasts to miss out on any adventures! Our team is dedicated to ensuring you have the right gear for your vehicle, so it sounds like something went awry in this case. We'd love to make it right for you and get you back on the trail ASAP. I have sent you a message directly with a few solutions. Looking forward to chatting with you further and resolving this hiccup. Happy trails! Blaze

Posted 2 years ago

“Ordered replacement keys for snowboard and roof rack. Rack Attack sent the keys the next day! Easy and extremely professional and great value!”

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Posted 2 years ago

“Extremely knowledgeable and helpful people all around. Made buying and even returning some items very easy. Would use again in a heartbeat!”

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Posted 2 years ago

“I like that when I went to order, they brought up a lower price from Amazon and matched it for their order. The rack arrived when they said it would and it was easy to assemble.”

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Posted 2 years ago

“I could not be more happy with my experience with Rack Attack. Their website ease of use and the customer service is fantastic! Jakob fixed my slight shipping issue immediately.”

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Posted 2 years ago

“Website easy to use and track inventory.”

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Posted 2 years ago

“I purchased a Yakima Easy Rider trailer and a Yakima OutPost truck rack set from rack attack and am greatly pleased with the pricing and fast shipping. Will recommend them to those looking for racks.”

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Posted 2 years ago

“Great experience with Rack Attack, the website was helpful and I got a call from the local store very soon after I ordered to make sure there were no problems. The only criticism is that the website was a bit too pessimistic on the delivery time but I got the product in one day. Awesome experience.”

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Posted 2 years ago

“This purchase was exactly what I needed to make my Thule rooftop bike carrier work. The advice you gave was spot on and the parts arrived quickly. The delivery was tracked in detail. I hope you pay Eugene enough since I may steal him away to work with me.”

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Posted 2 years ago

“Only place to get my racks and accessories for the last 10 years. Best knowledgeable staff and FAST shipping.”

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Posted 2 years ago

“Never buy open box items online just to save a few bucks. Complete rack order was missing item, got multiple deliveries from different stores, had to call multiple times to clear it up.”

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Posted 2 years ago

Hi Danny, I'm sorry to hear that you are having trouble with your mail order. I will be reaching out shortly with more information. Best, Eric

Posted 2 years ago

“Customer service is awesome. They make it impossible to order the wrong product.”

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Posted 2 years ago

“Easy to find the right items for your vehicle.”

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Posted 2 years ago

“Excellent. Easy to use website. Great selection. Quick to ship. Excellent support.”

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Posted 2 years ago

“The yakima clips I purchased for my basline tower setup came in excellent condition and fit my vehicle perfectly. The level of detail about the product on the site along with the fact that the company double checks the fit against my vehicle before confirming the sale made me feel comfortable purchasing yakima products from Rack Attack as a 3rd party seller. Will definitely buy from this company again!”

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Posted 2 years ago

“Excellent product. Great instructions made even better by the YouTube videos for installation help. The only minor issue is that my racks didn’t come with enough rubber stripping for the top.”

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Posted 2 years ago

“Fast shipping. Great service.”

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Posted 2 years ago

“Fast shipping, good prices”

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Posted 2 years ago

“Super helpful and professional!!! Great company!”

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Posted 2 years ago

“Item was received quickly and also was the most reasonable priced shipping to Hawaii compared to anyone else on the internet.”

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Posted 2 years ago

Rack Attack is rated 4.8 based on 4,860 reviews