Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,860 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,860 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 24th July 2025

Anonymous

Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

706

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought the price was competitive. Shipping took longer than expected. Installation instructions were not so good (I know that's more the manufacturer, but it's all part of the experience.)”

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Posted 2 years ago

“The equipment was correct and arrived quickly. Great experience.”

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Posted 2 years ago

“We ordered replacement keys for our Thule Bike Rack. You helped us with a website issue, and shipping was quick and on time. Would definitely recommend you to others. Thank you for your great service.”

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Posted 2 years ago

“The purchase process was easy and delivery was quick. I like the website that has information on all kinds of racks. It helped with my purchase decision. I would recommend to anyone looking for a rack and accessories.”

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Posted 2 years ago

“The new Rack Attack in Charlotte helped me out tremendously!! Let me say that I went to a big box camping store 1st, but still had a host of questions that no one really knew how to answer. I went straight to Rack Attack from there as I figured they were pros on this stuff. They did not disappoint!! I worked with Peyton, who went over the pros and cons several of their cargo boxes and roof rack setups. I decided on a setup, but the big box camping store had a deal going on that couldn't be beat.... until Rack Attack Charlotte was able to match the price!!! Super happy with the purchase and the Staff at Rack Attack Charlotte!!! Oh, and a quick pro tip-- just get them to install it and save yourself the anxiety!!! Thanks Peyton and Store Mgr. Andrew!!! You guys ROCK!!”

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Posted 2 years ago

“The bike rack I wanted was on backorder. I chose to order and wait for it to arrive. The wait was going to be months. Rack Attack offered to refund my payment of I could continue to wait. I chose to wait and they kept me informed with monthly e-mails on its status. This was much appreciated. I have received my bike rack and it is perfect. This company supports its customers and I definitely will buy from them again.”

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Posted 2 years ago

“I went in looking for a cargo box for my Subaru but really didn’t know much about what I wanted. Not only did they help me make a great choice but also mounted it on my roof for me. Thanks for the great service. It not something we see much anymore.”

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Posted 2 years ago

“Thank you for the great customer service and expedited shipping!”

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Posted 2 years ago

“good customer service..”

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Posted 2 years ago

“Thorough explanation of what I was getting, and a quality product.”

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Posted 2 years ago

“Rack attack has always provided top quality service on all my orders. The speed of their delivery is amazing! I recommend them without hesitation.”

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Posted 2 years ago

“Quick shipping!😃”

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Posted 2 years ago

“Excellent customer service from online order to prompt delivery. Will not hesitate to order again in the future!”

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Posted 2 years ago

“Amazing and prompt customer service and shipping.”

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Posted 2 years ago

“Purchased a skinny warrior basket to go along side my Thule box. Worked out good with some aftermarket crossbars. One of the threaded inserts for the screws in the center was un-retrievable so had to put a SS self tapper in it. Other than the fact that all your products are way over priced I’m happy with my purchase. FJB”

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Posted 2 years ago

“I would have provided a 4 star rating, except the review process will not allow me to submit my star rating without the addition of a written review. That is a massive pain and time waster for me, therefore now a 2 star rating.”

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Posted 2 years ago

Good morning, We find it is important that our customer's share their experience, even if it's something easy like "happy with my experience" . We figure if someone is going to take the time to review us, that they would want to share their experience with the rest of our community, we apologize that this was not something you cared for. We hope you understand. Please reach out if we can do anything for you. Thanks, Matt

Posted 2 years ago

“I have made several purchases at Rack Attack in Mississauga and have been helped immensely by the knowledgeable staff. I have purchased two Yakama bike roof racks and cross bars and a Trek ski rack. You won't find better prices, even on Amazon!”

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Posted 2 years ago

“Rack Attack was awesome to deal will. This cooler Was a big purchase for us. When I was deciding what one to get. They patiently answered all my questions. Their communication both online and on the phone was great.”

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Posted 2 years ago

“You called me to confirm my order and to check if I had everything.”

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Posted 2 years ago

“Amazing service and very responsive!”

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Posted 2 years ago

Rack Attack is rated 4.8 based on 4,860 reviews