Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,276 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Great service. Informative staff. Quality installation. Enjoying the new gear!”

Rack Attack 5 star review on 14th September 2023

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Posted 3 years ago

“Super helpful and always easy to deal with. Very knowledgeable and always willing to go the extra mile. Thank you all.”

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Posted 3 years ago

“Rack Attack is a terrific place. Wide selection, and most importantly, friendly and helpful staff.”

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Posted 3 years ago

“The team at Rack Attack was super helpful. I would recommend anyone in the market for any type of car attachment check this place out. Camping, bikes, kayaks, luggage, etc…”

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Posted 3 years ago

“Quality products and good service”

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Posted 3 years ago

“Had the Thule part I needed to finish installing crossbar rack onto a relatively new car with low profile rails. It fit perfectly with very little fuss, easy access to carry my bikes and lumber for furniture projects. Very happy with my equipment!”

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Posted 3 years ago

“Sam is knowledgeable, helpful, an excellent problem solver and has great customer service skills”

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Posted 3 years ago

“I was looking for a bike rack for my E bike. The bike rack that was sold to me does not work well with my Aventon E bike. I wanted to exchange it for a different rack, but he said the exchange period Had surpassed. The rack will work for one bike, but it does not work for 2E bikes.”

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Posted 3 years ago

“Rack Attack has always been my go-to shop for carrying bikes on my car!!! I depend on them for great advice and first rate service. They even found a way to put a hitch rack on my Mini Cooper. These people are the best!”

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Posted 3 years ago

“Excellent service, installed my rack system quickly, held up great driving across the USA with two surfboards. Made my escape from California complete.”

Rack Attack 5 star review on 13th September 2023

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Posted 3 years ago

“Great staff good products”

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Posted 3 years ago

“These guys and gals are experts and the service level is first class.”

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Posted 3 years ago

“Great customer service! Always help me out”

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Posted 3 years ago

“Great service! And expert knowledge”

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Posted 3 years ago

“Best customer service. !!!!!”

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Posted 3 years ago

“Good service. Good staff,”

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Posted 3 years ago

“Engaged, helpful staff with quick service. I would give 5* but they installed one of my roof bars backward. Easy enough fro my friend to turn around once we figured out what the problem was. Would definitely use them again”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

“The manager/employees in Rack Attack are very helpful. I had a 20-year old roof basket that I wanted to mount on my Ford Bronco Sport. The helped me to identify the right ones. When I got hung up trying to install them I went back to the store and they got me back on track. Then, when crossbars and basket installlation was complete I again went back to the store and they inspected my installation to make sure it was properly done. These are good people and you can trust them to help you with your accessory goals.”

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Posted 3 years ago

“Exceptional Service and Expertise at Rack Attack I recently purchased an iKamper rooftop tent from Rack Attack, and I couldn't be happier with my entire experience. Not only did they provide top-notch customer service, but they also went above and beyond to help me install it on my Ford Bronco and provided a comprehensive explanation on how to use it.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,276 reviews