Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,942 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rack Attack was great at helping me find a rack that would fit my needs.”

Helpful Report

Posted 2 years ago

“Rack Attack provided exceptional service! They identified a mistake in my order (I was ordering too many clips), messaged me about it and waited for my reply before fulfilling the order. They saved me money and the hassle of a return. Then they shipped my order immediately and everything was perfect! That kind of personal attention is rare and so appreciated! I look forward to giving them more business in the future!”

Helpful Report

Posted 2 years ago

“Excellent experience through the entire process. Delivered overnight and order was as specified.”

Helpful Report

Posted 2 years ago

“I really appreciate that fit of the products I ordered were reviewed for my vehicle before being sent. It might be mostly a cost saving measure for the company, but it's also a great customer service benefit too.”

Helpful Report

Posted 2 years ago

“Rack Attack was quick to match the price of the bike rack that I found $100 cheaper at another store. Delivery was in 2 days and the product was in perfect condition. Highly recommend them.”

Helpful Report

Posted 2 years ago

“Very easy to deal with, and timely free shipping. Thanks”

Helpful Report

Posted 2 years ago

“I couldn’t find the keys to our Thule Intrepid. I called the Coquitlam Rack Attack store and within 5 minutes was able order a replacement key. The key was delivered within a few days”

Helpful Report

Posted 2 years ago

“Great people and friendly service”

Helpful Report

Posted 2 years ago

“Installation was a breeze and happy with the on time delivery.”

Helpful Report

Posted 2 years ago

“Very helpful getting me the right cross bars that I needed.”

Helpful Report

Posted 2 years ago

“Good prices and nice folks at their store in Colorado Springs.”

Helpful Report

Posted 2 years ago

“Quick and easy order. Got both racks in awesome shape and easy to install on my Thule roof rack.”

Helpful Report

Posted 2 years ago

“Rack was delivered on time as described. I had a great experience on the website and with the fulfillment. I will return for my rack needs.”

Helpful Report

Posted 2 years ago

“Excellent product, works as described. The overall build quality is very solid. The protective cover fits like a glove.”

Helpful Report

Posted 2 years ago

“Very pleased with the service I got. My parts were back-ordered They let me know when the parts were available right away and got my order sent as soon as I paid.”

Helpful Report

Posted 2 years ago

“Great buys, fast response.”

Helpful Report

Posted 2 years ago

“These guys know what they doing! The online chat function actually works. You get a real person. He got me everything I needed to get my setup right.”

Helpful Report

Posted 2 years ago

“Fast delivery The box was very damaged when it arrived due to courier mishandling and an M8 nut was missing from the box so I had to go to Home Depot to purchase one. However, in response, Rack Attack contacted me and addressed the situation quickly and appropriately. Sometimes a vendor can't control all aspects of a transaction but what Rack Attack did was take responsibility.”

Helpful Report

Posted 2 years ago

Fred, We are sorry to hear about the condition your package arrived in. I will be emailing you right away to help make this right! Thanks, Matt Rack Attack

Posted 2 years ago

“Thanks for shipping SupDawg rack same evening I ordered it!!! Yewwww”

Helpful Report

Posted 2 years ago

“Great value, fast chat based assistance to facilitate a quick purchase online.”

Helpful Report

Posted 2 years ago

Rack Attack is rated 4.7 based on 4,942 reviews