Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,992 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 12th February 2026

Anonymous

Rack Attack 5 star review on 28th December 2025

Anonymous

722

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed the order and they made sure it fit the car and the locks were all keyed alike. Great service”

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Posted 2 years ago

“Quick shipping pretty good communication. Love it.”

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Posted 2 years ago

“Very fast shipping. Great selection.”

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Posted 2 years ago

“Eugene, Reilly and Zahn were all very helpful. After helping me find a hitch for my 2023 Mazda 3 hatchback, they helped me out with the bike rack. Very knowledgeable and customer-oriented staff.”

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Posted 2 years ago

“Easily ordered, great price, fast shipping. As advertised.”

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Posted 2 years ago

“I ordered the bare roof rack system for my 2023 Honda Ridgeline, got delivered just as I was told it would, all parts came intact and in working order thru shipping, and installation videos plus instructions make it very easy for one to install on your own. Overall very happy with everything.”

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Posted 2 years ago

“Easy experience”

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Posted 2 years ago

“The highest compliment: they did what they said they would, when and how. Will be my first stop in the future!”

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Posted 2 years ago

“Great customer service! called me on memorial day to update me on my package condition recieved it 4 days later”

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Posted 2 years ago

“Everything arrived quickly”

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Posted 2 years ago

“I had issues with ordering online (cart kept getting cleared before i could order) but I called in and the support/assistance was exceptional.”

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Posted 2 years ago

“Very quick turnaround. I now need to book a day/time to have it installed as the rear lower panel needs to be removed to properly access the hitch connector.”

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Posted 2 years ago

“The two times I have ordered items from Rack Attack have gone exactly as one would expect when dealing with professionals in a niche speciality market. This is not a big box outdoor retailer where you would need to shop three or four locations to assemble a system. The team was courteous, efficient, responded to any questions, and made sure they followed through on each step as promised. I look forward to other opportunities to do business with Rack Attack as I know-what they say is what you get. No mistakes, no hassels- I have 100% confidence in the Rack Attack Team. Thank You!”

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Posted 2 years ago

“Put these racks on a week ago. So far they work well and look great. This coming week they will be truly tested on a road trip. They were shipped and arrived very promptly.”

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Posted 2 years ago

“Great staff, great products !”

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Posted 2 years ago

“The rack I ordered was delivered exactly when they said it would be!!!!”

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Posted 2 years ago

“Terrific customer service and website user friendly. Fast delivery.”

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Posted 2 years ago

“Fabulous customer service! Extraordinary prices! I will visit again for my next needed purchase.”

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Posted 2 years ago

“This is the second rack setup I have done with Rack Attack, I really appreciate all of the information they have online, including photos and videos. I reached out to the Frisco Texas store and talked with Trey and he was able to point me in the right direction on several items as I was looking at to outfit my new 2023 Tundra. He even helped me figure out where to go on items that he could see were not in any of Rack Attack store inventories. So far everything has fit as advertised on my tonneau cover and the installation went great. I plan to install the roof rack over the cab this weekend. I am so glad I called and talked through my ideas, to make sure I got everything I needed. Thanks Rack Attack!”

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Posted 2 years ago

“Great doing business with RackAttack in Austin. Sales staff was knowledgeable and offered great ideas.”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 4,992 reviews