Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,992 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 12th February 2026

Anonymous

Rack Attack 5 star review on 28th December 2025

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722

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very smooth”

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Posted 2 years ago

“Great prices, fast shipping!! Thank you!”

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Posted 2 years ago

“Great customer service and very fast delivery products weren't damaged. One order had missing components however they corrected the issue immediately”

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Posted 2 years ago

“Easy online ordering, rack arrived as expected. Put it together and it works great!”

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Posted 2 years ago

“Prompt service. But they sent the wrong bike rack! Even though the sent the correct one, I had to take the very heavy wrong rack in the cumbersome box to a UPS store to return it.”

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Posted 2 years ago

Sean, We are sorry to hear about this issue. I will reach out to you to discuss further. Thanks, Matt Rack Attack

Posted 2 years ago

“We need the cross bars for a 2011 Chevy Malibu. I already purchased the other required naked roof hardware from Rack Attack online. What are my options and pricing? Our primary interest is surfing. Might want to add hardware for mountain bikes at a later date. It was unclear that our order did not include cross bars. Thanks, Jason 8582801638”

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Posted 2 years ago

“Exactly what I needed, delivered on time. The price comparing tool was really appreciated!”

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Posted 2 years ago

“I got the Thule SnowPack 6 Ski & Snowboard Rack. Works great, no issues, takes only a few minutes to put on/take off when using the straps method.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“I was very impressed with my recent interaction with rack attack. I initially phoned the one in Kelowa . The fellow Kyle I dealt with said they had 1 in stock and spent 10 minutes looking for it ( I was on the phone to him) came back and said they didn’t have it) profusely apologized. Then I phoned YYC store and had one sent to me. Came a day earlier than expected . Dealing with the YYC store was great as well.”

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Posted 2 years ago

“Rack Attack makes getting a car roof rack easy. The fit guide works great. And if you have any questions, 1 phone call or email will get you the answers.”

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Posted 2 years ago

“Great service and great prices. Worked with me to get my last piece to me a quickly as possible…”

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Posted 2 years ago

“Super pleased with the quality of the product. Ordering/delivery process, and installation was also painless.”

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Posted 2 years ago

“Fast shipping, item arrived safely”

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Posted 2 years ago

“Awesome service and quick delivery!”

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Posted 2 years ago

“I ordered two brackets for my roof rack. The parts came quickly, so I am hopeful I will be transporting my new kayak this weekend! Thanks for a great experience.”

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Posted 2 years ago

“Got the lock I needed in two days! Will use again in future.”

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Posted 2 years ago

“The team at Rack Attack went above and beyond to make sure my order made it on time for an important trip. Can't thank them enough for the great service!”

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Posted 2 years ago

Cody, Sorry about this. We reached out to the district manager of the shipping store and he was supposed to reach out to you. I will follow up with him and contact you shortly. Thanks, Matt Rack Attack

Posted 2 years ago

“Very fast delivery and smooth transaction AAA”

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Posted 2 years ago

“Arrived quickly and was packed well. The rack is perfect for our family summer trip.”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 4,992 reviews