Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,860 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,860 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 30th July 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent experience through the entire process. Delivered overnight and order was as specified.”

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Posted 2 years ago

“I really appreciate that fit of the products I ordered were reviewed for my vehicle before being sent. It might be mostly a cost saving measure for the company, but it's also a great customer service benefit too.”

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Posted 2 years ago

“Rack Attack was quick to match the price of the bike rack that I found $100 cheaper at another store. Delivery was in 2 days and the product was in perfect condition. Highly recommend them.”

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Posted 2 years ago

“Very easy to deal with, and timely free shipping. Thanks”

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Posted 2 years ago

“I couldn’t find the keys to our Thule Intrepid. I called the Coquitlam Rack Attack store and within 5 minutes was able order a replacement key. The key was delivered within a few days”

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Posted 2 years ago

“Great people and friendly service”

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Posted 2 years ago

“Installation was a breeze and happy with the on time delivery.”

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Posted 2 years ago

“Very helpful getting me the right cross bars that I needed.”

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Posted 2 years ago

“Good prices and nice folks at their store in Colorado Springs.”

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Posted 2 years ago

“Quick and easy order. Got both racks in awesome shape and easy to install on my Thule roof rack.”

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Posted 2 years ago

“Rack was delivered on time as described. I had a great experience on the website and with the fulfillment. I will return for my rack needs.”

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Posted 2 years ago

“Excellent product, works as described. The overall build quality is very solid. The protective cover fits like a glove.”

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Posted 2 years ago

“Very pleased with the service I got. My parts were back-ordered They let me know when the parts were available right away and got my order sent as soon as I paid.”

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Posted 2 years ago

“Great buys, fast response.”

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Posted 2 years ago

“These guys know what they doing! The online chat function actually works. You get a real person. He got me everything I needed to get my setup right.”

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Posted 2 years ago

“Fast delivery The box was very damaged when it arrived due to courier mishandling and an M8 nut was missing from the box so I had to go to Home Depot to purchase one. However, in response, Rack Attack contacted me and addressed the situation quickly and appropriately. Sometimes a vendor can't control all aspects of a transaction but what Rack Attack did was take responsibility.”

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Posted 2 years ago

Fred, We are sorry to hear about the condition your package arrived in. I will be emailing you right away to help make this right! Thanks, Matt Rack Attack

Posted 2 years ago

“Thanks for shipping SupDawg rack same evening I ordered it!!! Yewwww”

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Posted 2 years ago

“Great value, fast chat based assistance to facilitate a quick purchase online.”

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Posted 2 years ago

“It arrived when they said it would.”

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Posted 2 years ago

“Rack didn't work for my car, but customer service was excellent arranging a return.”

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Posted 2 years ago

Rack Attack is rated 4.8 based on 4,860 reviews