Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,942 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had issues with ordering online (cart kept getting cleared before i could order) but I called in and the support/assistance was exceptional.”

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Posted 2 years ago

“Very quick turnaround. I now need to book a day/time to have it installed as the rear lower panel needs to be removed to properly access the hitch connector.”

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Posted 2 years ago

“The two times I have ordered items from Rack Attack have gone exactly as one would expect when dealing with professionals in a niche speciality market. This is not a big box outdoor retailer where you would need to shop three or four locations to assemble a system. The team was courteous, efficient, responded to any questions, and made sure they followed through on each step as promised. I look forward to other opportunities to do business with Rack Attack as I know-what they say is what you get. No mistakes, no hassels- I have 100% confidence in the Rack Attack Team. Thank You!”

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Posted 2 years ago

“Put these racks on a week ago. So far they work well and look great. This coming week they will be truly tested on a road trip. They were shipped and arrived very promptly.”

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Posted 2 years ago

“Great staff, great products !”

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Posted 2 years ago

“The rack I ordered was delivered exactly when they said it would be!!!!”

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Posted 2 years ago

“Terrific customer service and website user friendly. Fast delivery.”

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Posted 2 years ago

“Fabulous customer service! Extraordinary prices! I will visit again for my next needed purchase.”

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Posted 2 years ago

“This is the second rack setup I have done with Rack Attack, I really appreciate all of the information they have online, including photos and videos. I reached out to the Frisco Texas store and talked with Trey and he was able to point me in the right direction on several items as I was looking at to outfit my new 2023 Tundra. He even helped me figure out where to go on items that he could see were not in any of Rack Attack store inventories. So far everything has fit as advertised on my tonneau cover and the installation went great. I plan to install the roof rack over the cab this weekend. I am so glad I called and talked through my ideas, to make sure I got everything I needed. Thanks Rack Attack!”

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Posted 2 years ago

“Great doing business with RackAttack in Austin. Sales staff was knowledgeable and offered great ideas.”

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Posted 2 years ago

“Thank you Rack Attack San Diego store. Love my Yakima Overhaul HD with Retraxpro XR tonneau set-up for my 2008 Tacoma.”

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Posted 2 years ago

“Great customer service shipping was quick and questions were answered even quicker! The Rocky Mount After Party is fantastic and an improvement to the previous (original) 180 swing away bike rack.”

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Posted 2 years ago

“Ordered new wall mount for my Kuat bike rack. Order process was simple, shipping was quick. Some might say this is a little pricey, but so are Kuat racks. What I will say is this is a good looking, very nicely made piece. And once you find a stud in the wall, the install was super simple. Finally a good mount for this rack to get it off the floor and out of the way. Would definitely recommend it.”

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Posted 2 years ago

“Very helpful. Experts. They will help you with finding what’s works. Not just trying to sell you stuff. Very fast delivery too.”

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Posted 2 years ago

“Great staff who were very helpful.”

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Posted 2 years ago

“The folks at Rack Attack were great. They answered the phone promptly, helped me select the correct product for my vehicle, answered all my questions and made it easy to place an order. The free shipping was a great add-on to the already wonderful experience. I highly recommend Rack Attack.”

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Posted 2 years ago

“Arrived on time and have had no problems.”

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Posted 2 years ago

“I love shopping at Rack Attack. The customer service is excellent, the reps personable and so helpful. I also love my new Kuat kayak racks which are very streamlined on my trailer. Cool!!”

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Posted 2 years ago

“Chairs arrived exactly as described. Great quality, very fast delivery with tracking info. Highly recommend”

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Posted 2 years ago

“Well built east to install and very flexible for all bikes. Impressed with everything about it.! Thanks.”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 4,942 reviews