Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,991 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,991 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 12th February 2026

Anonymous

Rack Attack 5 star review on 28th December 2025

Anonymous

722

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very courteous and helpful folks.”

Helpful Report

Posted 2 years ago

“Fast shipment and great product. I would recommend to anyone.”

Helpful Report

Posted 2 years ago

“Outstanding service. The team is knowledgeable and extremely helpful!”

Helpful Report

Posted 2 years ago

“The Thule cargo rack extension was shipped and arrived in only three days. Assembly was easy and fit matched my original rack perfectly.”

Helpful Report

Posted 2 years ago

“Product delivery on time....fits good.”

Helpful Report

Posted 2 years ago

“Service très rapide merci pour tout...”

Helpful Report

Posted 2 years ago

“Shipping was fast. No issues with the product.”

Helpful Report

Posted 2 years ago

“Rack was perfect. Delivered ahead of time, packaging perfect, and installation and use straightforward and excellent.”

Helpful Report

Posted 2 years ago

“Can't beat the great service and knowledge from your staff!”

Helpful Report

Posted 2 years ago

“All good! Cylinders were easy to install.”

Helpful Report

Posted 2 years ago

“Very helpful. Store rep encouraged me to order online, which I did.”

Helpful Report

Posted 2 years ago

“Quick Shipping as promised.”

Helpful Report

Posted 2 years ago

“Pleased so far with my Thule Wingbar Evo crossbars and Thule Canyon Cargo Basket purchase (installed on 2017 CRV). Timely delivery, ease of assembly, and installation. One disappointment: three of five bolt / wingnut combos securing the basket wind screen vibrated loose and were lost on first trip. Contacted Rack Attack customer service and was referred to Thule. Thule promptly mailed replacement bolts, etc. (5 stars for Thule and their customer service rep.) Caution future purchasers to add LocTite or similar product to these bolts.”

Helpful Report

Posted 2 years ago

“Great customer service. The Thule lock cores that I needed weren't available but Justin made sure I was able to get what I needed.”

Helpful Report

Posted 2 years ago

“Good price, quick delivery.”

Helpful Report

Posted 2 years ago

“Great service! On-time delivery.”

Helpful Report

Posted 2 years ago

“The rack worked great until the automated car wash ripped it apart. Therefore, I can't provide a photo of it in action.”

Helpful Report

Posted 2 years ago

“Erica is the best customer support representative ever! Knowledgeable, helpful and amiable. She should get an increase in pay.”

Helpful Report

Posted 2 years ago

“Great bike rack, set up and installation is simple. Bikes are locked and solid on the rack.”

Helpful Report

Posted 2 years ago

“Very smooth”

Helpful Report

Posted 2 years ago

Rack Attack is rated 4.7 based on 4,991 reviews