Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,245 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

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“Fast delivery and great service. Awesome product,and easy to install on my van.”

Rack Attack 5 star review on 1st December 2023

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Posted 2 years ago

“Excellent service and fast delivery”

Rack Attack 5 star review on 30th November 2023

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Posted 2 years ago

“Great rack & customer service 👍🚴🏿👍 WINNIPESAUKEE EBIKES LLC GILFORD, NH”

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Posted 2 years ago

“Good - produce as described and came fast.”

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Posted 2 years ago

“Great products and prompt service”

Rack Attack 5 star review on 26th November 2023

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Posted 2 years ago

“Quick shipment of needed items. Everything arrived in great condition. I decided not to use one of the add-on elements so I called Rack Attack. They were fabulous about me returning the part at their expense and made it easy for me to use Fedex shipper rather than their usual UPS for return. Super good service.”

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Posted 2 years ago

“It was easier to find the relevant information about specific Thule product and videos at the Rack Attack site then on the Thule site. Shipping was fast. Great experience. Also I have managed to find at Rack Attack the Aeroblade end-cap that fell off my cross-bar. Great to have the local store that handles all we need for our roof-rack system”

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Posted 2 years ago

“Some of staff is very rude he drop the phone while im still talking, im just sayin the manufacturing brand and he said' We don't care about that brand and drop the phone at sametime.bestwishes for you!.”

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Posted 2 years ago

Hello, Thank you for taking the time to share your experience with us. We're sorry to hear about the interaction you had with our staff. Providing courteous and helpful service is a top priority for us, and it's concerning to learn that we may have fallen short in this instance. Your feedback is important, and we have passed your comments on to our district manager for review. We are committed to ensuring a positive experience for all our customers and would like to understand more about your interaction to address it appropriately. We have reached out to you privately to discuss this further. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future. Warm regards, Blaze Rack Attack

Posted 2 years ago

“Got the item earlier than expected. It's. As expected”

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Posted 2 years ago

“Great customer service! When it's time, I'll definitely do business with y'all again!”

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Posted 2 years ago

“Everything came nicely packaged and in decent amount of time. Will definitely order from rack attack again. I need locks next 😉”

Rack Attack 5 star review on 16th November 2023

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Posted 2 years ago

“Very quick to ship. With a coupon code was cheapest anywhere online. Great service!”

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Posted 2 years ago

“Service and support was best-in-class. Matthew (BOST store) and Justin (Online Support) both helped to track my order and make sure I had what I needed in time. I'll be back to RA!”

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Posted 2 years ago

“Delivery was quick ...!!! Just assembled it a few days ago ... Took it out for the first time this weekend. It fit perfect for my daughters 26" and my 29" full suspension bikes.”

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Posted 2 years ago

“Sent the lock cores I needed as promised.”

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Posted 2 years ago

“Online experience was good. The employee found the item and took the payment information, and I received a confirmation. That was about a week ago and have not received any updates on the status of the order or even if it has shipped yet.”

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Posted 2 years ago

Hi Mark, Thank you for your feedback. Our records indicate your order was delivered a few weeks ago. We will reach out to check in! Best, Blaze

Posted 2 years ago

“Very helpful and the rack and rail system were shipped promptly.”

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Posted 2 years ago

“Rack was delivered as described. I installed it myself. Reasonably straightforward. Took 2 hours. I've had 2 prior racks on 2 trucks, both Yakima. This new one is beefy. And I like the ladder stops for the end of the bars.”