Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,990 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,990 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I need to return my product and I’ve had numerous message conversations but no return label provided even after you said here it is.”

Helpful Report

Posted 2 years ago

Hi Wendy, Thank you for your feedback. Our return label might have ended up in your spam folder. I've just sent it to you again. Hopefully, it makes it to your inbox this time. Let us know! Best, Blaze

Posted 2 years ago

“Great people, great service, and a great price. Had all but 1 piece in stock, got that in a day and half, and as soon as I got there, they installed right away. Thanks guys. (Vaughan location)”

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Posted 2 years ago

“It just works. Excellent:)!”

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Posted 2 years ago

“The sales experts recommended the correct parts and fitment kits for my vehicle and installation was super simple.”

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Posted 2 years ago

“Great experience. I knew what I needed, but everything was in stock, best price around and showed up quick.”

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Posted 2 years ago

“Fits perfectly and was was delivered on time.”

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Posted 2 years ago

“Got what I ordered as advertised. Item shipped quickly.”

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Posted 2 years ago

“Fast delivery, the rack is very solid, easy to assemble and I especially the mechanisms that lock the bike to the rack and the rack to the bike. The straps that hold the bike to the rack work well and easily.”

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Posted 2 years ago

“Just took delivery of my Maverick and wanted to make sure I had the right rack for my application. Chatted with Jason who was extremely helpful and suggested the Thule. It did take about 2 weeks to arrive but did get here before my next camping trip. Installation was super quick and easy. Very happy with the product.”

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Posted 2 years ago

“Great service!”

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Posted 2 years ago

“an overall great experience, dealing with rack attack. Matt from Rack attack was able To answer my questions and provided outstanding customer service. Because of Matt, I will happily deal with this company in the future”

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Posted 2 years ago

Anthony, I am sorry to hear about your experience with Rack Attack. I will look into this and contact you shortly so that we can get this issue resolved. Thanks, Matt Rack Attack

Posted 2 years ago

“Fast free shipping! Item was in stock . Great YouTube tutorial on how to use my bike rack. Great detail in explaining every feature of the rack. Really maybe my buying decision a lot easier. I would highly recommended Rack Attack to anyone who is need of a bike rack!”

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Posted 2 years ago

“So great to buy from them. This is my second roof rack order I've ordered from Rack Attack. Shipping is very fast and comes packaged well. Definitely recommend buying from them. I'll definitely be ordering from Rack Attack again.”

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Posted 2 years ago

“Item received in great condition and shipping was fast”

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Posted 2 years ago

“I ordered a roof rack even though their prices seemed expensive - the parts were shipped from two different parts of the country, arriving days apart. The instructions were weak, so I looked on their site for videos, but instead got a lot of "404"s - Page Not Found. I chatted with suppoert but they weren't vey helpful ("our website is under maintenance"”

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Posted 2 years ago

Hello, We are sorry to hear about your experience. I will be emailing you right away to help get this resolved. Thanks, Matt Rack Attack

Posted 2 years ago

“Excellent selection of top flight bike racks. Helpful staff willing to go the extra mile”

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Posted 2 years ago

“Very helpful and prompt delivery”

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Posted 2 years ago

“Rack Attack is the best. I have looked to Rack Attack whenever needing something updated or anything completely new. They are lightning fast and know their stuff! You will not go wrong doing business with Rack Attack!”

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Posted 2 years ago

“Good day although one set of hooks was not sent right away a quick call and it made it on time for our trip. Took a bit to install that would be attributed to night shift change over. Once I got all the minor details in place all good now”

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Posted 2 years ago

“Quick shipping!”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 4,990 reviews