Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,276 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was amazed, I ordered the rack and it arrived in two days, standard shipping. Instructions are good, looking forward to snow so I can start using it.”

Helpful Report

Posted 2 years ago

“Very happy with quick service. Exactly what I was looking for.”

Helpful Report

Posted 2 years ago

“Not many price match anymore. Communication is great. Made this easy. Oh , and the hitch? It’s a big ole beast 😆”

Rack Attack 5 star review on 8th December 2023

Helpful Report

Posted 2 years ago

“My part was given to someone else.”

Helpful Report

Posted 2 years ago

Hi Anthony, We are sorry about the confusion on this order, but I will reach out to discuss more. Thanks, Matt Rack Attack

Posted 2 years ago

“Great customer service!”

Helpful Report

Posted 2 years ago

“You guys were great! I purchased and Thule rack kit for my 2023 Metis, and the kit came complete with everything I needed. I also referred to your video on the installation and got the answers I was looking for.”

Rack Attack 5 star review on 7th December 2023

Helpful Report

Posted 2 years ago

“You guys were great no issues with you at all. The manufacturer's product on the other hand was not good. After unboxing I noticed there were several dents on the tubing. When I tried to assemble the basket the tubing did not line up correctly I had to use a self-tapping screw to hold the basket together because one of the existing screw holes did not line up correctly. I also noticed the back basket tubing was crooked. For the amount of money that I paid for it, I should have received a better quality product. My advice for potential buyers is to stay away from Yakima.”

Rack Attack 5 star review on 5th December 2023

Helpful Report

Posted 2 years ago

“Strait forward order process and a nice sale promotion at that.”

Helpful Report

Posted 2 years ago

“I had questions about adapting an older Yakima ski rack to a new factory rack on a GMC Denali. Rack attack identified the parts I needed to make the rack fit quickly sent in a timely manner. Excellent service.”

Helpful Report

Posted 2 years ago

“Fast fulfillment, fast shipping, goods arrived as expected”

Helpful Report

Posted 2 years ago

“Quick shipping!”

Helpful Report

Posted 2 years ago

“Fast delivery and great service. Awesome product,and easy to install on my van.”

Rack Attack 5 star review on 1st December 2023

Helpful Report

Posted 2 years ago

“Excellent service and fast delivery”

Rack Attack 5 star review on 30th November 2023

Helpful Report

Posted 2 years ago

“Great rack & customer service 👍🚴🏿👍 WINNIPESAUKEE EBIKES LLC GILFORD, NH”

Helpful Report

Posted 2 years ago

“Good - produce as described and came fast.”

Helpful Report

Posted 2 years ago

“Great products and prompt service”

Rack Attack 5 star review on 26th November 2023

Helpful Report

Posted 2 years ago

“Quick shipment of needed items. Everything arrived in great condition. I decided not to use one of the add-on elements so I called Rack Attack. They were fabulous about me returning the part at their expense and made it easy for me to use Fedex shipper rather than their usual UPS for return. Super good service.”

Helpful Report

Posted 2 years ago

“It was easier to find the relevant information about specific Thule product and videos at the Rack Attack site then on the Thule site. Shipping was fast. Great experience. Also I have managed to find at Rack Attack the Aeroblade end-cap that fell off my cross-bar. Great to have the local store that handles all we need for our roof-rack system”

Helpful Report

Posted 2 years ago

“Some of staff is very rude he drop the phone while im still talking, im just sayin the manufacturing brand and he said' We don't care about that brand and drop the phone at sametime.bestwishes for you!.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to share your experience with us. We're sorry to hear about the interaction you had with our staff. Providing courteous and helpful service is a top priority for us, and it's concerning to learn that we may have fallen short in this instance. Your feedback is important, and we have passed your comments on to our district manager for review. We are committed to ensuring a positive experience for all our customers and would like to understand more about your interaction to address it appropriately. We have reached out to you privately to discuss this further. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future. Warm regards, Blaze Rack Attack

Posted 2 years ago

“Got the item earlier than expected. It's. As expected”

Helpful Report

Posted 2 years ago

Rack Attack is rated 4.7 based on 5,276 reviews