Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,276 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Shipping was incredibly fast. The bicycle rack arrived the day after I placed my order and the box/contents were all in great condition. I would do business again with them in a heartbeat.”

Rack Attack 5 star review on 11th March 2024

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Posted 2 years ago

“I bought the Thule SnowPack 6 to fit on my Mercedes Crossbars. The rack arrived two days before I needed it for a ski week with out of town friends. Much better selection, information, and pricing than the Thule site.”

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Posted 2 years ago

“Awesome service. delivery was fast and instructions were very easy to follow . The youtube video from rack attack was very easy to follow, also installation fit great the first time.”

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Posted 2 years ago

“Great experience with Rack Attack! I ordered foot pack for a Thule set up based on info I found online. I had it in hand in 2 days. Unfortunately my research proved incorrect and the folks at Rack Attack immediately sent me a return label and helped me figure out the correct component. Very happy with their service.”

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Posted 2 years ago

“We bought the Yakima Skyline roof rack for our car. The shipping was timely and ordering was easy. Our biggest challenge was figuring out what we wanted. We look forward to our summer adventures and our car looks fantastic.”

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Posted 2 years ago

“The Rack Attack team was exceptional and totally professional. They were on top of helping with our special needs to accommodate our long marathon racing conoes! Superior in every way. Peter Heed”

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Posted 2 years ago

“Product arrived quick and was as described.”

Rack Attack 5 star review on 7th March 2024

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Posted 2 years ago

“Rack attack as a retailer is fine. No problems.”

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Posted 2 years ago

“Excellent service with purchase and install, and adjusting install of Cargo Box on UX250h. Two in-person events and just a phone call to determine if an appointment was needed. Very efficient. I see that this request for comment pertains to the Moki door step that I bought on line after. Purchased that over the web. It's great.”

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Posted 2 years ago

“excellent service, quick delivery”

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Posted 2 years ago

“I stopped in to get help getting new locks for my Yakima racks after losing the original keys. The staff helped me out with perfect customer service. We identified the key code and even replaced the cores with ones they had on hand. Since we swapped cores, they didn’t even charge me. You don’t find service like this often this day and age.”

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Posted 2 years ago

“Rack Attack responded very quickly to my order and it was deliverd immediately. When I spoke to them on the phone they were very professional and courteous.”

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Posted 2 years ago

“Easy order. Prompt shipment of pristine item.”

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Posted 2 years ago

“Delivery only took 3 business days. Product arrived as described in perfect condition.”

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Posted 2 years ago

“Loved the detailed videos showing the different types of bike racks. Definitely helped me choose the Kuat Sherpa 2.0. Ordering was very easy and shipping was extremely fast. Nothing but a positive experience with Rack Attack.”

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Posted 2 years ago

“Rack Attach was very knowledgeable when I called in asking questions. They answered my question quickly and shipped everything even faster.”

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Posted 2 years ago

“You never have the items I order in stock even when you say you do. Every order gets backordered with no follow up”

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Posted 2 years ago

Sam, I am sorry to hear about your experience with Rack Attack. I will reach out to you right away, via email. Thanks, Matt Rack Attack

Posted 2 years ago

“Outstanding service, and of course, great products! 👍”

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Posted 2 years ago

“Quick delivery, easy installation.”

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Posted 2 years ago

“Excllent. My roof box key broke off and I had a trip in two days. They got me the keys in time ordered in from Toronto and threw in an extra key.”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 5,276 reviews