Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,990 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,990 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, fast shipping!”

Rack Attack 5 star review on 10th August 2023

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Posted 2 years ago

“The camping chairs we received were very scuffed and banged up during transport. They had only been shipped with plastic wrap and nothing to protect the item itself. They were returned.”

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Posted 2 years ago

Good morning, We are very sorry to hear about this situation. I will reach out to you immediately, via email, to see how we can resolve this for you. Thanks, Matt

Posted 2 years ago

“Very helpful. Even responding to questions on the weekend!”

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Posted 2 years ago

“It was easy to find out which racks fit my car, they were delivered very quickly, and super easy to install. Very positive experience”

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Posted 2 years ago

“Came as promised and on time. Very happy with the quality.”

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Posted 2 years ago

“Purchasing was easy and lots of information to help decide what item to buy and how to set it up and use it.”

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Posted 2 years ago

“Livraison le lendemain de ma commande wow !! Rapide et emballage parfait !! Merci mes deux rack Kuat son vraiment beaux et belle qualité!!”

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Posted 2 years ago

“Always a fast and good service.”

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Posted 2 years ago

“Great products and customer service”

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Posted 2 years ago

“Needed a part (rear wheel holder) for my Thule bike rack. Received a very prompt reply from the folks at RackAttack regarding the part number and ordered it immediately as I was planning a trip. Received the part within a few days and it was exactly what I was expecting. Very satisfied. Here's a pic of our bikes all loaded up for the trip.”

Rack Attack 5 star review on 6th August 2023

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Posted 2 years ago

“Good high quality parts, delivered on time, small issue was corrected right away. Great experience.”

Rack Attack 5 star review on 5th August 2023

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Posted 2 years ago

“You literally saved my bacon. The Yakima company was like a brick wall. You encourage me to back order the fit kit. It ended up arriving within 2 days! Thanks for the great service!”

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Posted 2 years ago

“I'm one of those confused customers. Any question I asked was answered politely and clearly. I would recommend Rack Attack. I also received my Yakima Showdown Kayak roof rack within 1 week and I live 8 hours outside of Ottawa and Toronto - so that was nice. The online ordering instructions were very good too.”

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Posted 2 years ago

“Delivery was fast! And the recommended racks did the job.”

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Posted 2 years ago

“When several purchased parts did not fit my current towers I was offered help in determining the problem and was requested to send pictures. I did and was told the parts i purchased would not fit my set up. I further explained that the parts sent did not match the parts images in the dierctions supplied. I never heard back from customer service. I will be returning my purchase for a refund.”

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Posted 2 years ago

HI Mark, We are sorry to hear about this experience and we will be reaching out to you right away to get this resolved for you. Thanks and have a great day! Matt Rack Attack

Posted 2 years ago

“Such a fast turnaround. Thanks so much. It’s just a key but all your stuff is so well supported.”

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Posted 2 years ago

“I watched a very comprehensive YouTube video produced by "Rack Attack" on the THULE rack that I was researching before deciding to purchase. I subsequently searched for their website and found their price was $40 less than the competition and with free shipping. What a great product, what a great price and what great service. So far the rack has exceeded my expectations.”

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Posted 2 years ago

“Excellent experience. Good service and quick delivery (I ordered my parts from calgary and they had to be shipped in quebec, received everything within 5 days)”

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Posted 2 years ago

“Excellent service, cordial et rapide. Merci à toute l'équipe!”

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Posted 2 years ago

“Love the new roof rack we got from Rack Attack. Goes great with the bike rack we boight frim them a couple years ago. Fast delivery and great selection of products.”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 4,990 reviews