Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,245 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

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“Rack Attack responded very quickly to my order and it was deliverd immediately. When I spoke to them on the phone they were very professional and courteous.”

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Posted 2 years ago

“Easy order. Prompt shipment of pristine item.”

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Posted 2 years ago

“Delivery only took 3 business days. Product arrived as described in perfect condition.”

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Posted 2 years ago

“Loved the detailed videos showing the different types of bike racks. Definitely helped me choose the Kuat Sherpa 2.0. Ordering was very easy and shipping was extremely fast. Nothing but a positive experience with Rack Attack.”

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Posted 2 years ago

“Rack Attach was very knowledgeable when I called in asking questions. They answered my question quickly and shipped everything even faster.”

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Posted 2 years ago

“You never have the items I order in stock even when you say you do. Every order gets backordered with no follow up”

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Posted 2 years ago

Sam, I am sorry to hear about your experience with Rack Attack. I will reach out to you right away, via email. Thanks, Matt Rack Attack

Posted 2 years ago

“Outstanding service, and of course, great products! 👍”

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Posted 2 years ago

“Quick delivery, easy installation.”

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Posted 2 years ago

“Excllent. My roof box key broke off and I had a trip in two days. They got me the keys in time ordered in from Toronto and threw in an extra key.”

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Posted 2 years ago

“Fast turn around time and the product was great!”

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Posted 2 years ago

“Rack Attack of Tampa provided me with GREAT service. Hunter went out of his way to assist me with selecting and installing several necessary adaptors so that I could get my Thule Bike rack to fit my new Subaru. Thank you. HIGHLY RECOMMENDED!”

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Posted 2 years ago

“Great service and prices. This is better than going to the dealer directly.”

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Posted 2 years ago

“I phoned Turk in the King of Prussia store for help with Thule racks. He spent a lot of time answering my questions and it was very productive. Previously, I tried to get the answers I needed online but was unsuccessful. There is nothing that compares to speaking to a live person. There are issues with communication that can't be resolved online. I was under the impression (after using many racks) that all racks clamped onto the fixed roof mounts. Turk explained that some Thule racks are screwed into the roof mount. Major difference. Extremely helpful. Thank you Turk; Rack Attack.”

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Posted 2 years ago

“Easy process. Website confirmed the fit for our vehicle and all worked out. Quick problem free delivery.”

Rack Attack 5 star review on 18th February 2024

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Posted 2 years ago

“The replacement keys worked perfectly and received within a few days. I'd recommend these guys.”

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Posted 2 years ago

“Good, fast service—will use again.”

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Posted 2 years ago

“Great rack and thanks to you guys I got a great price and fits to my truck perfectly!”

Rack Attack 5 star review on 12th February 2024

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Posted 2 years ago

“Shopping experience - excellent, staff very responsive, friendly and accomodating. Highly recommend. Part took a while to arrive from US but arrived in great condition. Overall process was painless and simple, I appreciate that. Attached pic shows new part on left. Thank you.”