Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,990 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,990 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. They set me up nicely. Extremely friendly, professional, and helpful.”

Rack Attack 5 star review on 22nd August 2023

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Posted 2 years ago

“Great help. Told me how to order parts, but more importantly offered to do if I needed help. t Thanks”

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Posted 2 years ago

“Awesome service, quick to ship and answer questions. Got me sorted out quickly after part of order got lost in shipping. Would definitely recommend.”

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Posted 2 years ago

“Awesome service. Parts came in fast and undamaged. Very impressed, and the equipment itself looks great and works great”

Rack Attack 5 star review on 19th August 2023

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Posted 2 years ago

“They are fast and have great stock”

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Posted 2 years ago

“Excellent customer service!”

Rack Attack 5 star review on 18th August 2023

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Posted 2 years ago

“They had my rack in stock and I thought it was something that might have been hard to find. I also received everything in their packaging in perfect condition, and I got everything super fast!”

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Posted 2 years ago

“I highly recommend Rack attack Saugus. Max was so helpful! He me put my Thule rack together and took the time to explained how it works!”

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Posted 2 years ago

“Great service shipped fast and it fit!”

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Posted 2 years ago

“Rack Attack was a great store to buy from. The price matching with Amazon was a great feature that made it easy to choose Rack Attack!”

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Posted 2 years ago

“Great customer service w questions answered to ensure correct product was received. This included finding a component that was listed as back ordered and in short supply. Also supported a return no problem. Highly recommend them!”

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Posted 2 years ago

“I like my rack but I didn't get exactly the deal I was told and then no one would sell me a hardware kit to fit my top box on which is why I got the rack in the first place”

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Posted 2 years ago

“Arrived in time!”

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Posted 2 years ago

“Everyone was super helpful. I had a friend giving me his old rack and storage box. Turns out his parts, while the model numbers matched, were older versions and didn't fit the setup I needed. I'd have appreciated a warning about this from staff but in the end I got everything I needed. The wrong footings were delivered to my house but I was able to swap them at the store in Leaside no problem. Anyways, they sell great quality products and while I had a few bumps with service things worked out fine. I'd recommend a friend here and would shop here again.”

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Posted 2 years ago

“Easy, fast, and got a great fit”

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Posted 2 years ago

“The advisors at rack attack were awesome. I was confused about what I needed. I asked one question and in a short time I received an email with everything that I needed. Delivery was super fast and fitment was perfect.”

Rack Attack 5 star review on 12th August 2023

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Posted 2 years ago

“I recently visited Rack Attack to purchase a 2" receiver bike rack . The staff were very helpful and new the products very well. They have lots of stuff on display which I like 👍 They gave me a discount as I was going on a mtb trip and needed the rack. The only one was the floor model. Already built and ready to install . Highly recommend Rack Attack 👌”

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Posted 2 years ago

“No problem. Arrived quite quickly worked fine!”

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Posted 2 years ago

“Rack fits great and works fantastic. Took our kayaks out last weekend and had a blast.”

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Posted 2 years ago

“All Good - thank you for finding a hitch lock with the same key code as our cable lock !”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 4,990 reviews