Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,941 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parts comparability selector is great, accidentally order the wrong parts from a different company found your site with the right part payed for expedited/next day shipping, the part didn't arrive until 3 days after the expected delivery date, at that point went a got the part at a store an hour or so away, will be returning the package unopened. Half the blame is definitely mine for things being last minute but a little disappointed that I payed for next day shipping but the package basically got standard shipping.”

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Posted 2 years ago

David, I am sorry to hear about this experience, I will reach out to you immediately! Thanks, Matt Rack Attack

Posted 2 years ago

“Great inventory and super informative online experience.”

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Posted 2 years ago

“Very prompt - thank you”

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Posted 2 years ago

“On time, excellent customer service.”

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Posted 2 years ago

“Product arrived on schedule”

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Posted 2 years ago

“Great service and lots of help when we got a bit confused”

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Posted 2 years ago

“Simple and clear online purchasing set-up. Quick order processing and shipping time. Definitely coming back for future purchases of cargo accessories.”

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Posted 2 years ago

“Online order was easy and the product arrived the next day.”

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Posted 2 years ago

“Everything was delivered on time and in great condition!”

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Posted 2 years ago

“Fast shipping, good prices, great service”

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Posted 2 years ago

“Excellent to deal with. Purchased two bike racks and a Jay low kayak rack. Delivery was on time as promised. Would definitely recommend.”

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Posted 2 years ago

“I need to return my product and I’ve had numerous message conversations but no return label provided even after you said here it is.”

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Posted 2 years ago

Hi Wendy, Thank you for your feedback. Our return label might have ended up in your spam folder. I've just sent it to you again. Hopefully, it makes it to your inbox this time. Let us know! Best, Blaze

Posted 2 years ago

“Great people, great service, and a great price. Had all but 1 piece in stock, got that in a day and half, and as soon as I got there, they installed right away. Thanks guys. (Vaughan location)”

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Posted 2 years ago

“It just works. Excellent:)!”

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Posted 2 years ago

“The sales experts recommended the correct parts and fitment kits for my vehicle and installation was super simple.”

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Posted 2 years ago

“Great experience. I knew what I needed, but everything was in stock, best price around and showed up quick.”

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Posted 2 years ago

“Fits perfectly and was was delivered on time.”

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Posted 2 years ago

“Got what I ordered as advertised. Item shipped quickly.”

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Posted 2 years ago

“Fast delivery, the rack is very solid, easy to assemble and I especially the mechanisms that lock the bike to the rack and the rack to the bike. The straps that hold the bike to the rack work well and easily.”

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Posted 2 years ago

“Just took delivery of my Maverick and wanted to make sure I had the right rack for my application. Chatted with Jason who was extremely helpful and suggested the Thule. It did take about 2 weeks to arrive but did get here before my next camping trip. Installation was super quick and easy. Very happy with the product.”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 4,941 reviews