Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,860 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,860 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 24th July 2025

Anonymous

Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

706

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy purchase, and Rack Attack was the only place I could find an open box deal on the bike rack I wanted. Great price!”

Helpful Report

Posted 2 years ago

“Delivered in good working condition”

Helpful Report

Posted 2 years ago

“Amazing service, fast shipping, highly recommended!”

Helpful Report

Posted 2 years ago

“great service”

Helpful Report

Posted 2 years ago

“Great customer service and support on my order. Jordan did an outstanding job in getting me everything I needed. Great outfit to do service with !”

Helpful Report

Posted 2 years ago

“Fast delivery”

Helpful Report

Posted 2 years ago

“Easy to navigate website, excellent videos to explain products and very fast shipping. I also like that they have retail locations in case you need to go in person for anything like fitting or to see products in person.”

Helpful Report

Posted 2 years ago

“We needed a replacement key and ordered here. Ordering was easy, tracking was provided, shipping was fast and the correct key arrived. Perfect transaction.”

Helpful Report

Posted 2 years ago

“Super fast service and delivery of my bike rack. Packed very well also.”

Helpful Report

Posted 2 years ago

“Searching for the correct rack and options was far easier than anywhere else. Shipping was super fast and when I called a person actually picked up. 10/10 would buy again.”

Helpful Report

Posted 2 years ago

“Very patient and informative!!!!!I will go back to shop again!”

Helpful Report

Posted 2 years ago

“Hi - After some initial issues with the delivery, RackAttack was extremely helpful in resolving the matter promptly and getting me back on track. Nice to see customer service is alive and well - especially when things take an unexpected twist. Thanks again RackAttack!”

Helpful Report

Posted 2 years ago

Emerich , I am sorry to hear about the condition your rack arrived in! I will be reaching out to you to help make this right! Thanks, Matt Rack Attack

Posted 2 years ago

“Rack attack was great. Went to a store but they didn’t have the full kit. So I went online and ordered it.”

Helpful Report

Posted 2 years ago

“I have used Rack Attack twice now, and both times they ensured that I was ordering the correct rack/parts and as well as answering any questions I had. Sometimes the manufacturer's website leaves uncertainty and it is nice to save wasted time and money by ordering the right parts the first time.”

Helpful Report

Posted 2 years ago

“Fair price and fast service when ordered online. Product is as described.”

Helpful Report

Posted 2 years ago

“Staff was all very helpful and patient making sure I understood which racks would fit my car and also helping me with some assembly issues once I received it”

Helpful Report

Posted 2 years ago

“Ten plus out of five stars. Truly professional and over delivered on all promises. Very knowledgeable and friendly team. Very well done. You have my future business. Thank you!”

Helpful Report

Posted 2 years ago

“package arrived veeeery fast!”

Helpful Report

Posted 2 years ago

“This was a very easy purchase and the live chat was extremely helpful especially when you have questions about what parts are comparable with your car!”

Helpful Report

Posted 2 years ago

“Great website and team behind the site, Rack Attack is my go to when I’m looking at any rack related system or accessories for my vehicles.”

Helpful Report

Posted 2 years ago

Rack Attack is rated 4.8 based on 4,860 reviews