Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,992 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 12th February 2026

Anonymous

Rack Attack 5 star review on 28th December 2025

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722

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wish we had a Rack Attack in San Antonio, found some items online and was blown away to have overnight delivery free! Luckily there is an RA in Austin so that definitely reduced shipping times. Thanks again! Loving the Yakama HD Outpost for my TRX, I’ll have to make a day trip to Austin to check out what else I can scoop up!”

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Posted 2 years ago

“Great service!! And part was received as described. I was able to finally remove the racks that came with my used car.”

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Posted 3 years ago

“My wife and I recently purchased a Dometic CFX375DZ from Kent at Rack Attack, Ottawa. After configuring our travel vehicle to fit the fridge, we opted to order a protective cover to help protect our investment and for the added cord storage that the cover provides. We placed an online order with Rack Attack yesterday morning and were thrilled when the cover showed up about an hour ago. The fit and finish of the cover are better than expected, as was our first online ordering experience with Rack Attack. The sales process and delivery timeline were incredible, and the order confirmation and online tracking were flawless. Our in-store experience just a few weeks ago and now our first online experience with Rack Attack have been both effortless and easy. Kudos to you, Rack Attack, for delivering exceptional customer service, both in person and beyond. We look forward to our next purchase.”

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Posted 3 years ago

“Excellent experience!”

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Posted 3 years ago

“Everytime I've ordered something it's been great!”

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Posted 3 years ago

“Excellent Service! Thank you!”

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Posted 3 years ago

“Knowledgeable, helpful, and at a very competitive price.”

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Posted 3 years ago

“Quality product, delivered quickly.”

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Posted 3 years ago

“There are several places not able to tighten up to secure and loose key lock system. No cover on T-bolt & clamps. Willing to replace different model.”

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Posted 3 years ago

Thank you for your feedback, and I apologize for the negative experience. I'll contact you directly to investigate and provide a replacement or spare parts as required. Stay tuned! Blaze Rack Attack

Posted 3 years ago

“Work, price, and especially the customer service was fantastic. I did not really like that you added a Rack Attack sticker to my bike rack however. I wasn’t consulted on this, and now I have to try and remove it myself”

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Posted 3 years ago

“I usually don't write reviews but I have to say I was blown away by the customer service at the Victoria location. The employees were exceptionally helpful and I left the store with amazing racks that were perfect for my car. I would highly recommend Rack attack.”

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Posted 3 years ago

“I'm commenting on an order for locks for this rack. I received the incorrect item, and could not speak to a human. No exchange was offered. I received a postage-paid label, however, when I mailed the item in the box I received it in it was returned to me, as the postage was not priority mail. The original box was a "priority mail" box. I had to repackage and drive to the post office again to return the incorrect item. My time and expensive gasoline. I then had to place another order for the correct item and pay again. I'm now waiting to see what happens. NOT GOOD CUSTOMER SUPPORT!”

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Posted 3 years ago

William, We are sorry to hear about this experience. I will be reaching out to you right away to get this fixed for you. Thanks, Matt Rack Attack

Posted 3 years ago

“Ordered this rack after searching various websites and online reviews. The rack arrived quickly and was just what I needed to transport 5 sets of skis. Well built, seems solid and works perfectly. I used rack attack before and am never disappointed. Highly recommend.”

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Posted 3 years ago

“Easy to install , very practical and can get in the underground parking lot without problem Model Y )”

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Posted 3 years ago

“Rack Attack always delivers! I'm been impressed with their inventory selection. I've been able to find all the parts & accessories I need. Other vendors have fallen short. Their communication skills are second to none. Holidays, weekends, doesn't matter they respond. Rack Attack is my go to for all my Car Rack needs. Thanks guys!”

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Posted 3 years ago

“I had been trying to purchase a Yakima roof rack for my Highlander since the summer of 2022 from an online dealer who never had all the components, but said they were back ordered and will be "in shortly." After several months, I contacted Rack Attack online and it appeared they had all the parts I needed. I had a "live chat" with an associate and he confirmed all the parts were in stock. I placed my order and had the rack in 2 days. I am completely satisfied with my Rack Attach experience.”

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Posted 3 years ago

“Fast, knowledgeable, and would absolutely recommend.”

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Posted 3 years ago

“Got here super fast! Love the rack too!”

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Posted 3 years ago

“My experience with Rack Attack was excellent. No hassle and easy.”

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Posted 3 years ago

“Delivery was quick and package was shipped in good condition and assembly was easy.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,992 reviews