Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,029 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Quick shipping!😃”

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Posted 3 years ago

“Excellent customer service from online order to prompt delivery. Will not hesitate to order again in the future!”

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Posted 3 years ago

“Amazing and prompt customer service and shipping.”

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Posted 3 years ago

“Purchased a skinny warrior basket to go along side my Thule box. Worked out good with some aftermarket crossbars. One of the threaded inserts for the screws in the center was un-retrievable so had to put a SS self tapper in it. Other than the fact that all your products are way over priced I’m happy with my purchase. FJB”

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Posted 3 years ago

“I would have provided a 4 star rating, except the review process will not allow me to submit my star rating without the addition of a written review. That is a massive pain and time waster for me, therefore now a 2 star rating.”

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Posted 3 years ago

Good morning, We find it is important that our customer's share their experience, even if it's something easy like "happy with my experience" . We figure if someone is going to take the time to review us, that they would want to share their experience with the rest of our community, we apologize that this was not something you cared for. We hope you understand. Please reach out if we can do anything for you. Thanks, Matt

Posted 3 years ago

“I have made several purchases at Rack Attack in Mississauga and have been helped immensely by the knowledgeable staff. I have purchased two Yakama bike roof racks and cross bars and a Trek ski rack. You won't find better prices, even on Amazon!”

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Posted 3 years ago

“Rack Attack was awesome to deal will. This cooler Was a big purchase for us. When I was deciding what one to get. They patiently answered all my questions. Their communication both online and on the phone was great.”

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Posted 3 years ago

“You called me to confirm my order and to check if I had everything.”

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Posted 3 years ago

“Amazing service and very responsive!”

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Posted 3 years ago

“Specified that the Yakima mounts were to be used on the stock crossbars of 2013 Subaru Outback. The received mounts did not fit. They agreed that an error had been made in fitment and sent a replacement set of mounts. I appreciate a company that admits when errors are made and works to correct them.”

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Posted 3 years ago

Hey there! I'm truly sorry to hear that the Yakima mounts didn't fit your 2013 Subaru Outback's stock crossbars as expected. That's definitely a bummer, and we don't want our fellow outdoor enthusiasts to miss out on any adventures! Our team is dedicated to ensuring you have the right gear for your vehicle, so it sounds like something went awry in this case. We'd love to make it right for you and get you back on the trail ASAP. I have sent you a message directly with a few solutions. Looking forward to chatting with you further and resolving this hiccup. Happy trails! Blaze

Posted 3 years ago

“Ordered replacement keys for snowboard and roof rack. Rack Attack sent the keys the next day! Easy and extremely professional and great value!”

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Posted 3 years ago

“Extremely knowledgeable and helpful people all around. Made buying and even returning some items very easy. Would use again in a heartbeat!”

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Posted 3 years ago

“I like that when I went to order, they brought up a lower price from Amazon and matched it for their order. The rack arrived when they said it would and it was easy to assemble.”

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Posted 3 years ago

“I could not be more happy with my experience with Rack Attack. Their website ease of use and the customer service is fantastic! Jakob fixed my slight shipping issue immediately.”

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Posted 3 years ago

“Website easy to use and track inventory.”

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Posted 3 years ago

“I purchased a Yakima Easy Rider trailer and a Yakima OutPost truck rack set from rack attack and am greatly pleased with the pricing and fast shipping. Will recommend them to those looking for racks.”

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Posted 3 years ago

“Great experience with Rack Attack, the website was helpful and I got a call from the local store very soon after I ordered to make sure there were no problems. The only criticism is that the website was a bit too pessimistic on the delivery time but I got the product in one day. Awesome experience.”

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Posted 3 years ago

“This purchase was exactly what I needed to make my Thule rooftop bike carrier work. The advice you gave was spot on and the parts arrived quickly. The delivery was tracked in detail. I hope you pay Eugene enough since I may steal him away to work with me.”

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Posted 3 years ago

“Only place to get my racks and accessories for the last 10 years. Best knowledgeable staff and FAST shipping.”

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Posted 3 years ago

“Never buy open box items online just to save a few bucks. Complete rack order was missing item, got multiple deliveries from different stores, had to call multiple times to clear it up.”

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Posted 3 years ago

Hi Danny, I'm sorry to hear that you are having trouble with your mail order. I will be reaching out shortly with more information. Best, Eric

Posted 3 years ago

Rack Attack is rated 4.7 based on 5,029 reviews