Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,276 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a roof rack even though their prices seemed expensive - the parts were shipped from two different parts of the country, arriving days apart. The instructions were weak, so I looked on their site for videos, but instead got a lot of "404"s - Page Not Found. I chatted with suppoert but they weren't vey helpful ("our website is under maintenance"”

Helpful Report

Posted 3 years ago

Hello, We are sorry to hear about your experience. I will be emailing you right away to help get this resolved. Thanks, Matt Rack Attack

Posted 3 years ago

“Excellent selection of top flight bike racks. Helpful staff willing to go the extra mile”

Helpful Report

Posted 3 years ago

“Very helpful and prompt delivery”

Helpful Report

Posted 3 years ago

“Rack Attack is the best. I have looked to Rack Attack whenever needing something updated or anything completely new. They are lightning fast and know their stuff! You will not go wrong doing business with Rack Attack!”

Helpful Report

Posted 3 years ago

“Good day although one set of hooks was not sent right away a quick call and it made it on time for our trip. Took a bit to install that would be attributed to night shift change over. Once I got all the minor details in place all good now”

Helpful Report

Posted 3 years ago

“Quick shipping!”

Helpful Report

Posted 3 years ago

“I was a little concerned with how badly the couriers destroyed the exterior boxes... But once I pulled it out, watched the videos a few times .. it all went together with ease... Love my new set up”

Helpful Report

Posted 3 years ago

“Respectful and knowledgeable sales people. A pleasure to work with.”

Helpful Report

Posted 3 years ago

“Excellent service and advice on telephone and also excellent online delivery of necessary replacement item. Thank you.”

Helpful Report

Posted 3 years ago

“Unbelievable service!”

Helpful Report

Posted 3 years ago

“This is the second time I have used Rack Attack. Great advice. Great customer service. Competitive pricing and easy delivery. I would highly recommend them for all you roof rack needs. They will set you up for your sport and your vehicle.”

Helpful Report

Posted 3 years ago

“I read Rack Attack's reviews while doing my research --and boy, did Rack Attack (Laird/Eglinton) live-up to its 5 Star Reviews! The entire team is terrific ---energetic, patient, knowledgeable and friendly. A shout-out especially to Rack Attack Team member Sam, who today quickly and expertly diagnosed and dealt with a problem I discovered with my new Thule Apex Swing bike rack. Bam! Done! Right there in the hot sun! Thank you very much, Sam! And thank you (Rack Attack Store Manager) Justin Newbold for assembling this outstanding team of technicians.”

Helpful Report

Posted 3 years ago

“Excellent service, easy ordering Arrived in less than 24 hours”

Helpful Report

Posted 3 years ago

“Fast shipping, easy to find accessories. First time ever ordered and will do so again.”

Helpful Report

Posted 3 years ago

“Fast delivery and easy setup”

Helpful Report

Posted 3 years ago

“Originally I didn't get everything that was on my order, but as soon as I managed to make contact with the gang at Rack Attack they shipped the missing pieces. The rack looks great!”

Helpful Report

Posted 3 years ago

Hello, We are sorry to hear about this issue and we will work to get it resolved right away. I am contacting the shipping location and then I will contact you. Thanks, Matt Rack Attack

Posted 3 years ago

“Quick and simple checkout process; with an equally quick shipping time. I plan to shop again for more Yakima gear.”

Helpful Report

Posted 3 years ago

“A friend told me about Rack Attack. I found a coupon for 10% off, ordered the Bike Rack I wanted, and it was delivered within a few days.”

Helpful Report

Posted 3 years ago

“wrong product advised and ordered BUT the customer service to correct the mistake has been exceptional”

Helpful Report

Posted 3 years ago

“These guys are great. Online customer service is fantastic. I have a store local to me and every time I go in they are knowledgeable and go out of their way to help.”

Helpful Report

Posted 3 years ago

Rack Attack is rated 4.7 based on 5,276 reviews