Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,245 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

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“Shipping was fast. No issues with the product.”

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Posted 3 years ago

“Rack was perfect. Delivered ahead of time, packaging perfect, and installation and use straightforward and excellent.”

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Posted 3 years ago

“Can't beat the great service and knowledge from your staff!”

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Posted 3 years ago

“All good! Cylinders were easy to install.”

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Posted 3 years ago

“Very helpful. Store rep encouraged me to order online, which I did.”

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Posted 3 years ago

“Quick Shipping as promised.”

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Posted 3 years ago

“Pleased so far with my Thule Wingbar Evo crossbars and Thule Canyon Cargo Basket purchase (installed on 2017 CRV). Timely delivery, ease of assembly, and installation. One disappointment: three of five bolt / wingnut combos securing the basket wind screen vibrated loose and were lost on first trip. Contacted Rack Attack customer service and was referred to Thule. Thule promptly mailed replacement bolts, etc. (5 stars for Thule and their customer service rep.) Caution future purchasers to add LocTite or similar product to these bolts.”

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Posted 3 years ago

“Great customer service. The Thule lock cores that I needed weren't available but Justin made sure I was able to get what I needed.”

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Posted 3 years ago

“Good price, quick delivery.”

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Posted 3 years ago

“Great service! On-time delivery.”

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Posted 3 years ago

“The rack worked great until the automated car wash ripped it apart. Therefore, I can't provide a photo of it in action.”

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Posted 3 years ago

“Erica is the best customer support representative ever! Knowledgeable, helpful and amiable. She should get an increase in pay.”

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Posted 3 years ago

“Great bike rack, set up and installation is simple. Bikes are locked and solid on the rack.”

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Posted 3 years ago

“Very smooth”

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Posted 3 years ago

“Great prices, fast shipping!! Thank you!”

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Posted 3 years ago

“Great customer service and very fast delivery products weren't damaged. One order had missing components however they corrected the issue immediately”

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Posted 3 years ago

“Easy online ordering, rack arrived as expected. Put it together and it works great!”

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Posted 3 years ago

“Prompt service. But they sent the wrong bike rack! Even though the sent the correct one, I had to take the very heavy wrong rack in the cumbersome box to a UPS store to return it.”

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Posted 3 years ago

Sean, We are sorry to hear about this issue. I will reach out to you to discuss further. Thanks, Matt Rack Attack

Posted 3 years ago

“We need the cross bars for a 2011 Chevy Malibu. I already purchased the other required naked roof hardware from Rack Attack online. What are my options and pricing? Our primary interest is surfing. Might want to add hardware for mountain bikes at a later date. It was unclear that our order did not include cross bars. Thanks, Jason 8582801638”

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Posted 3 years ago

“Exactly what I needed, delivered on time. The price comparing tool was really appreciated!”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,245 reviews