Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,992 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 12th February 2026

Anonymous

Rack Attack 5 star review on 28th December 2025

Anonymous

722

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got this product to fit my Subaru ski rack on my Yakima round cross bars. This product works great and fits perfectly!”

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Posted 3 years ago

“After a misunderstanding when ordering, Rack Attack was very quick to remedy the problem. They were great, and I am looking forward to installing the Rhino feet and platform for n my Smart Cap. I appreciate their timely help.”

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Posted 3 years ago

Tim, We are very sorry about this, as it appears we made a mistake. I will be reaching out to you to see if we can help make the situation any better. Thanks, Matt

Posted 3 years ago

“Unfortunately, I did not receive my package with UPS.”

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Posted 3 years ago

Hi Rebecca, We are sorry to hear that UPS has lost your package! Our Ecommerce team has been in touch and will be happy to help you resolve this issue! Best, Eric

Posted 3 years ago

“Very quick service.”

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Posted 3 years ago

“Great customer service, happy with product.”

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Posted 3 years ago

“Fantastic!!”

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Posted 3 years ago

“Ordered Dometic 11L water jugs along with Dometic 150L water faucet. Absolutely love this water system set up for our camping adventures. Water jugs are easy to carry and water faucet is a quick double tap to turn on, can be set to fill at a specific amount, and one tap to turn off. Our blue heeler became familiar with this water set up and would sit next to it when she wanted more water 😂 she also likes it 🐾 Despite there being shipping delays being the holiday time and weather disruptions our package still arrived quickly. Contents in package were packed well and everything arrived in good condition. Overall very happy with my purchase. Thank you Rack Attack for carrying these products.”

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Posted 3 years ago

“The rack showed up on time and was very easy to install. I will definitely be coming back to rack attack in the future.”

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Posted 3 years ago

“Missing a part so I can’t install yet, staff is helpful but fix is taking way too long.”

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Posted 3 years ago

Hi Ed, I apologize there were some parts missing from your Thule Fit Kit! We have reached out to Thule and will be in contact as soon we have more information on getting you the missing parts! We also apologize for the delay the holiday has caused in this process. Best, Eric

Posted 3 years ago

“Accurate description. Fast shipping. Great pricing. Perfect”

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Posted 3 years ago

“Matériel fait parfaitement: excellente qualité, simple, sans tracas et livraison rapide”

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Posted 3 years ago

“My dad was very pleased with his Christmas gift and loves Rack Attack products!”

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Posted 3 years ago

“Very helpful and responsive customer service and quick delivery. Thanks!”

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Posted 3 years ago

“Spoke with Rack Attach Vancouver staff and they're friendly & efficient but the Canada Post free shipping is a joke cause I got the tracking # on 19th Dec, 2022 but till today 29th Dec, 2022 in the Canada Post site it only said item delay stay tuned for update. If I know that's the kind of delivery level I will just go down to Rack Attack Vancouver store to pickup it up myself.”

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Posted 3 years ago

Hi Edwin, Thank you for your feedback and sorry to hear about the delivery issues. We occasionally see delays with Canada Post during the holidays, but we will look into this and respond to your email with further updates. If the package was lost, we'll either organize a reshipment or a pick up for you. Stay tuned! Best, Blaze Rack Attack

Posted 3 years ago

“Called the local shop and they guided me to the right cracks as there were none available for my 2023 forester on the site. Ordered online and they were here within a few days”

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Posted 3 years ago

“Easy to order and I received quick shipping. Loved the service”

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Posted 3 years ago

“Great service and fast deliver. I would order from them again.”

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Posted 3 years ago

“Quick shipping, excellent customer service, all in a great experience!”

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Posted 3 years ago

“Ordered a ski rack expecting it to not ship till after the holiday, however, it came before Christmas which was perfect timing and I was able to give as a gift.”

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Posted 3 years ago

“Absolutely incredible customer service. Response times are within a few hours of questions. Helped me worked through a product defect that was no fault of theirs by working with the manufacturer directly.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,992 reviews