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Rack Attack Reviews

4.8 Rating 4,362 Reviews

94 %

of reviewers recommend Rack Attack

Company Reviews

Product Reviews

4.8

Based on 4,362 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 15th April 2024

Rack Attack 5 star review on 15th April 2024

Rack Attack 5 star review on 15th April 2024

Rack Attack 5 star review on 15th April 2024

Rack Attack 5 star review on 15th April 2024

Rack Attack 5 star review on 12th April 2024

Rack Attack 5 star review on 12th April 2024

566

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the detailed videos showing the different types of bike racks. Definitely helped me choose the Kuat Sherpa 2.0. Ordering was very easy and shipping was extremely fast. Nothing but a positive experience with Rack Attack.”

Posted 1 month ago

“Rack Attach was very knowledgeable when I called in asking questions. They answered my question quickly and shipped everything even faster.”

Posted 1 month ago

“You never have the items I order in stock even when you say you do. Every order gets backordered with no follow up”

Posted 1 month ago

Sam, I am sorry to hear about your experience with Rack Attack. I will reach out to you right away, via email. Thanks, Matt Rack Attack

Posted 1 month ago

“Outstanding service, and of course, great products! 👍”

Posted 2 months ago

“Quick delivery, easy installation.”

Posted 2 months ago

“Excllent. My roof box key broke off and I had a trip in two days. They got me the keys in time ordered in from Toronto and threw in an extra key.”

Posted 2 months ago

“Fast turn around time and the product was great!”

Posted 2 months ago

“Rack Attack of Tampa provided me with GREAT service. Hunter went out of his way to assist me with selecting and installing several necessary adaptors so that I could get my Thule Bike rack to fit my new Subaru. Thank you. HIGHLY RECOMMENDED!”

Posted 2 months ago

“Great service and prices. This is better than going to the dealer directly.”

Posted 2 months ago

“I phoned Turk in the King of Prussia store for help with Thule racks. He spent a lot of time answering my questions and it was very productive. Previously, I tried to get the answers I needed online but was unsuccessful. There is nothing that compares to speaking to a live person. There are issues with communication that can't be resolved online. I was under the impression (after using many racks) that all racks clamped onto the fixed roof mounts. Turk explained that some Thule racks are screwed into the roof mount. Major difference. Extremely helpful. Thank you Turk; Rack Attack.”

Posted 2 months ago

“Easy process. Website confirmed the fit for our vehicle and all worked out. Quick problem free delivery.”

Rack Attack 5 star review on 18th February 2024

Posted 2 months ago

“The replacement keys worked perfectly and received within a few days. I'd recommend these guys.”

Posted 2 months ago

“Good, fast service—will use again.”

Posted 2 months ago

“Great rack and thanks to you guys I got a great price and fits to my truck perfectly!”

Rack Attack 5 star review on 12th February 2024

Posted 2 months ago

“Shopping experience - excellent, staff very responsive, friendly and accomodating. Highly recommend. Part took a while to arrive from US but arrived in great condition. Overall process was painless and simple, I appreciate that. Attached pic shows new part on left. Thank you.”

Rack Attack 5 star review on 11th February 2024

Posted 2 months ago

“Rack fit perfectly! Looks insanely good on are new Kia EV9!!”

Rack Attack 5 star review on 7th February 2024

Rack Attack 5 star review on 7th February 2024

Rack Attack 5 star review on 7th February 2024

Posted 2 months ago

“Hey fantastic experience with Rack attack Super quick delivery Thank you so much”

Posted 2 months ago

“Great website with important information and easy to order. Rack came on time and as promised with everything working and in order.”

Rack Attack 5 star review on 5th February 2024

Posted 2 months ago

“Perfect service”

Posted 2 months ago

“Great service fron Rack Attack. Easy to order. Uses paypal, Apple pay and others, thus no need to give then your credit card number. Very fast delivery. They also have a price match 30-day garanty. I will keep purchasing from this retailer and I also recommend you give them a try”

Posted 2 months ago

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Rack Attack is rated 4.8 based on 4,362 reviews