Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,136 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,136 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 29th June 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just wow!!! Buying process, price matching, packaging, fast shipping, everything went super smooth! I highly recommend Rack Attack. It's not my first experience and definitely not the last. Now the Kuat Pivot is a very high-quality product. Nothing more to say about it... Buy it with confidence, and buy it at Rack Attack ;-)”

Helpful Report

Posted 4 years ago

“Ordering was straight forward, shipping was timely, and the video instructions were so helpful - don’t think I would have been as confident to install the rails and snow rack if I relied solely on the Thule paper instructions. Highly recommend Rack Attack.”

Helpful Report

Posted 4 years ago

“Excellent customer service following online wizard issue. All concerns addressed and resolved promptly.”

Helpful Report

Posted 4 years ago

Coner, I am sorry to hear about your recent experience and would love to have the opportunity to speak with you about this and to make your experience with Rack Attack a more positive one. I will contact you via email right away! Thanks, Matt

Posted 4 years ago

“Superb service and advice. Competitive price. Super fast delivery. I will buy from them again.”

Helpful Report

Posted 4 years ago

“Fast delivery”

Helpful Report

Posted 4 years ago

“I ordered Thule Aeroblade Edge Flush Mount M for my 2015 Audi Q7. They arrived in a timely manner but will not fit my car because no fit kit was sent. After researching turns out the fit kit has been discontinued. These were ordered online and shipped from the portland store. Before checking out the web page informed me that my order would be checked to guarantee a fit. My order was obviously not reviewed. At this time I have been unable to contact anyone in portland. Now I am stuck with assembled racks that I can not return. Hopefully, this will get someone's attention and will get a callback.”

Helpful Report

Posted 4 years ago

Ben, I am sorry this was missed by our team! Sometimes people order just certain parts, so it can be hard to tell if there is a fitment issue, but we should have checked to make sure you had all the parts before proceeding with the order. I will email you right away and get this taken care of for you! Thanks, Matt Rack Attack

Posted 4 years ago

“Rack Attack is enthusiastic about getting you the rack you need and want. I’m happy with the help given to get my roof to carry 2 bikes in Thule wheel-on racks. Very happy with my open-box purchase. VERY happy they had the special edition black Upride when no one else did.”

Helpful Report

Posted 4 years ago

“Great quality easy assembly worth the cost”

Helpful Report

Posted 4 years ago

“Excellent to deal very fast shipping for eastern Canada”

Helpful Report

Posted 4 years ago

“so helpful!!! they tell you everything. love this place and have already recommended to frineds”

Helpful Report

Posted 4 years ago

“Fast shipping and reasonable”

Helpful Report

Posted 4 years ago

“Ordered a THULE roof rack with clamps, cross arms and keyed locks as a Christmas gift on a Tuesday and received the product that Friday. Pretty impressive turn around time as I’m located ~275 km north of Toronto!!!! It was shipped via UPS - super fast delivery. It arrived exactly as indicated in an email. Extremely impressed with the THULE line up of products. I already have a Thule roof rack system for my own car. My kids see just how useful the roof rack is so they asked for a THULE system for their Christmas gift. It comes in handy, especially since we have a small Honda Fit. The roof rack triples the carrying capacity of this small but mighty vehicle.”

Helpful Report

Posted 4 years ago

“Fast delivery and well packaged. Also, I called for advice on product selection before purchase and found it very helpful.”

Helpful Report

Posted 4 years ago

“The purchase online was easy. Web site very clear. Processing and shipping was lightning fast and updates were emailed regularly. I won't open the package until Christmas but the packaging was excellent so I have no worries. I will definitely look to shop at Rack Attack again.”

Helpful Report

Posted 4 years ago

“All the info on the site was clear and accurate, it made buying my car-specific accessories very easy.”

Helpful Report

Posted 4 years ago

“The purchase was smooth and simple. Also, the shipping was faster than expected. We are very pleased. Getting the hitch receiver installed Tuesday and we will see how it works :)”

Helpful Report

Posted 4 years ago

“Very courteous and efficient staff. Helped to select the right rack.”

Helpful Report

Posted 4 years ago

“100% Satisfactory. Got what I needed when I needed it.”

Helpful Report

Posted 4 years ago

“Quick delivery, good tracking of the delivery. Would purchase from again.”

Helpful Report

Posted 4 years ago

“Best bike rack. Holds my nike in place. No movement. 5 stars.”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.7 based on 5,136 reviews