Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,971 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was as schedule, very smooth process”

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Posted 4 years ago

“I am still waiting for BaseClip 197 (Set of 2).”

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Posted 4 years ago

Hi Robert, Thank you for your review. We are sorry about the delays with one of the products. One of my colleagues will reach out to give you the latest update - we are unfortunately still experiencing supply issues. I appreciate your patience and understanding. Best regards, Blaze, Rack Attack

Posted 4 years ago

“Found your website easily online, looking for Thule bike carriers. Order was quick and when I called shipping was fast. Nice”

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Posted 4 years ago

“Buying a rack was confusing, even with a common rack-adapted car like a Subaru. After a poor experience with an off-the-shelf rack from Amazon, Rack Attack helped me figure out the parts needed to assemble a system. Shipped fast, all cardboard packaging, A+”

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Posted 4 years ago

“Easy to Install”

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Posted 4 years ago

“This rack not available in BC but staff found one in Ontario and helped to arrange order. No additional charge for delivery and arrived in 4 days.”

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Posted 4 years ago

“I could not be happier with my order from Rack Attack! I accidentally ordered the wrong item and called and my order was fixed with no hassle and I got my key the next day. Outstanding! I will be a return customer for sure.”

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Posted 4 years ago

“Very large selection with ratings and reviews with pictures which definitely makes it easier to decide.. Shipping was fast as well.. Definitely recommend....”

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Posted 4 years ago

“Service without compromise. Although order was shipped from two warehouse locations all items were received prior to the stated delivery date and in perfect condition.”

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Posted 4 years ago

“This was my first time ordering through Rack Attack and it was a seamless experience. Website asks for specific car model so they confirm the product is the appropriate one for your car. The price was the same that I found through other vendors but I opted for Rack Attack due to the expertise and valuable information sources (photos, videos, specifications) they provided on the fitting of the product to my particular car. Delivery was right on time and products came in complete and in perfect condition. Definitively would return to Rack Attack in the future.”

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Posted 4 years ago

“Processed my return with no issues, would definitely purchase from them again.”

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Posted 4 years ago

“Fast delivery, well boxed, exactly as advertised.”

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Posted 4 years ago

“Rack Attack provided effortless guidance in identifying viable rack options for our vehicle, timely and consistent communications so we were aware of our order status, and fast delivery. While most places I checked had limited availability of the items I selected, Rack Attack had them to my door ahead of their anticipated delivery date and without expedited shipping! I am truly pleased with my experience.”

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Posted 4 years ago

“I had a great experience with both the online order and swapping out a part that I misordered in person. Very friendly staff that uses clear and complete communication. I'm very impressed.”

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Posted 4 years ago

“Fast shipping and excellent service -- buy with confidence. Al”

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Posted 4 years ago

“My experience couldn't have been better. My salesperson, Will, was extremely knowledgeable and helpful. They also willingly matched a competitor price as their website suggests. Shipping was fast and everything was in perfect condition. Now the bad part... It turns out that my Yakima HD Skyrise tent was not compatible with my new Bronco Sport with the panoramic moonroof since too much support is removed from the roof. I contacted Will and he listened to my story and quickly processed a full refund of the Yakima towers and crossbars along with a prepaid return label. In my opinion Rack Attack's support and service is first rate, bar none. I recommend Rack Attack with no hesitation whatsoever.”

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Posted 4 years ago

“Great customer service. Very knowledgeable and honest about the projected delivery time for my back-ordered item.”

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Posted 4 years ago

“These folks were a pleasure to deal with on my purchase. They made recommendations that were sensible, not necessarily the most profitable. I will buy from the again.”

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Posted 4 years ago

“I made a mistake when I ordered this rack (I should have ordered the one that holds on a spare wheel). When I realized it, I was immediately told to return it for a refund, with return shipping included. I was very impressed with the service.”

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Posted 4 years ago

“They called to make sure it was I who made the order and shipping was ultra quick. Would recommend”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 4,971 reviews