Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,971 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rack was in stock and delivered very quickly . The only issue I had was in requesting specific lock cores . I didn’t receive the ones I requested .”

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Posted 4 years ago

“Received the perfect canoe rack for our VW Jetta Station Wagon. All pieces are there ready to assemble. It was lucky too because no one taped the box shut before they mailed it.”

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Posted 4 years ago

Hi Anna, Thank you for reaching out and I'm sorry to hear about your negative experience. It looks like the package is on the way to you and you should have received the tracking details when it was shipped. I'll make sure we send it again - please check your spam folder. We are unable to use UPS with PO Box addresses, so the package is on route via Canada Post. Please reach out to info@rackattack.com or call us at 1-888-301-1527 if you have any additional questions. Thank you for your patience and understanding. Best regards, Blaze, Rack Attack

Posted 4 years ago

“Excellent 👌🏾I purchased 2 item… in 24hrs my package is arrived.. soon i will purchase again! Goodjob @rack attack👌🏾”

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Posted 4 years ago

“Ordering the correct group of kits for our vehicle was really intuitive, the rack kits shipped very quickly, and their YouTube channel also had a great tutorial to assemble the rack when Thule’s instructions don’t actually write out the steps!”

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Posted 4 years ago

“Came exactly when they said it would and we love it..best for E-Bikes”

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Posted 4 years ago

“Thanks for the great, speedy delivery of the parcel that came in great shape!”

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Posted 4 years ago

“Courteous, informed staff on the telephone, very helpful. Would buy again.”

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Posted 4 years ago

“Needed a Thule rack system. Rack Attack had what I needed in stock and shipped it within 1 day. Received it within 2 days of ordering. Couldn't be happier.”

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Posted 4 years ago

“Excellent customer service. Friendly and helpful. Highly recommend!”

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Posted 4 years ago

“Excellent and very very fast service. Would certainly recommend and order from them again.”

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Posted 4 years ago

“This company is outstanding. Quick delivery, quality product, competitive price. Love this Thule bike rack!!!”

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Posted 4 years ago

“Very fast processing and delivery of my order. The product that was delivered was as advertised and in perfect condition. I will definitely purchase from Rack Attack in the future.”

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Posted 4 years ago

“Freaky fast service!”

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Posted 4 years ago

“Seamless online service. everything in the box. Easy installation. Will definitely use Rack Attack again.”

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Posted 4 years ago

“easy to deal with, good instructions, good product”

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Posted 4 years ago

“Delivered on time and was exactly as described. Great service!”

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Posted 4 years ago

“A little bit of slowness in confirming and shipping my items, however, once the products were shipped CS was super helpful in making sure everything fit correctly. Overall very satisfied!”

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Posted 4 years ago

“I've been trying to outfit my 2019 Toyota Tacoma with a roof rack for a while. Lots of out of stock items. You came through with just what I needed and everything in the order was correct and the rack is now installed. Great service. The components came from 2 sources which I assume sped up the delivery. Great job guys and gals!”

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Posted 4 years ago

“Excellent company to deal with, prompt communication and quick delivery ahead of scheduled.”

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Posted 4 years ago

“Very fast delivery and package was all intacted. Very impressed”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 4,971 reviews