Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,887 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service thanks very much.”

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Posted 3 years ago

“Solid Rack. Instructions could be a little clearer. If you're not mechanically inclined might be difficult to follow. Haven't had a chance to use as yet but hope that the tire clamps work with my fenders, we'll see. Would have preferred an actual hitch pin.”

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Posted 3 years ago

“Excellent response and timely shipment”

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Posted 3 years ago

“Easy process to order, super fast delivery!”

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Posted 3 years ago

“Quick & easy process. Fast shipping.”

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Posted 3 years ago

“Rack Attack really knows their stuff! I sent them a message online, which they responded to promptly. And when I was having issues with the installation of the product I ordered, I was able to quickly contact their customer service, who knew the product and was able to help me find the solution. I would definitely recommend them to anyone looking for roof rack options!!”

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Posted 3 years ago

“Fast professional service”

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Posted 3 years ago

“This is the second rack I have purchased from Rack Attack. I wanted to support local small business and I have been impressed with the service and selection available to me. It makes me feel better about my purchases.”

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Posted 3 years ago

“Everybody advertizes they have it in stock, until you try odering it. Rack Attack just wanted to know " How many do you want?" Thanks Rack Attack!”

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Posted 3 years ago

“5/5. I was buying an extension for an existing rack and left a note about key matching and with no delay they shipped a unit with matching keys!”

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Posted 3 years ago

“Very courteous and professional. I have been very pleased.”

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Posted 3 years ago

“The folks at Rack Attack Ottawa always make themselves available, understand their client needs and do everything they can to help out. Great team!”

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Posted 3 years ago

“Awesome experience.”

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Posted 3 years ago

“Very quick delivery of desired item”

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Posted 3 years ago

“great experience”

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Posted 3 years ago

“Better customer service then Yakima.com. Prompt delivery”

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Posted 3 years ago

“Hi there, I paid for 24 hour UPS air delivery. My order # 914865. I would respectfully request Rack Attack refund me back the $82.11 express 24 hour delivery that I paid for. I ordered the package last Friday August 27th, at approx 11:30 a.m, Halifax time, so first thing Vancouver time and it was delivered Wednesday morning September 1st at 9:58 in the morning. I spoke with UPS on Monday August 30th, as I offered going to their depot when my package arrived, they said that would not be possible as the package will not arrive within 24 hours as there was a delay from Rack Attack in placing the order with UPS on Friday Aug 27th. I paid for the overnight air delivery so that I could install my Thule roof rack for my Tuesday morning drive to PEI. Unfortunately I left a ton of items behind (including golf 4 sets of golf clubs) as I could not attach my Thule where the fit kit was not sent to me on time. I look forward to your response and my refund. (My neighbor picked it up from my doorstep, he is away right now, so I am hoping it is not damaged, as I haven't opened the package yet). Regards, Terry Kanellakos 902-880-4202”

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Posted 3 years ago

“I bought the yakima outpost side rails and rotopax mounts form them and it was quick and everything worked out awesome, i also unknowingly bought the yakima rack from them off Amazon as well, i should have just bought everything from the site instead of Amazon, lesson learned”

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Posted 3 years ago

“L’élévateur fonctionne très bien”

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Posted 3 years ago

“Speedy delivery, good price.”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,887 reviews