Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Very timely delivery! Postive experience”

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Posted 4 years ago

“Were great to work with- towers ended up not working with my cross bars, but they had an easy and fast return/refund process”

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Posted 4 years ago

“nice stuff to answer product related questions, and shipment came in time and nicely packaged.”

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Posted 4 years ago

“It was very easy to use Rack Attack's website to order the rack I needed for my car.”

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Posted 4 years ago

“The item I wanted was on backorder. While in these days, supplies are difficult to obtain, their communication of expected delivery was not great. Since it was back ordered, I wish they had advised me to use my credit card rather than PayPal.”

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Posted 4 years ago

Hi Leigh, We are sorry to hear about your recent experience. I will be reaching out to you to see how I can help make your experience with us a better one! Thanks, Matt Rack Attack

Posted 4 years ago

“great customer service”

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Posted 4 years ago

“Wouldn’t let me order the wrong thing (even though I tried!)”

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Posted 4 years ago

“Great guy never met em tho”

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Posted 4 years ago

“Ordering was fast and easy. All items came undamaged. I will be ordering from Rack Attack in the future!”

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Posted 4 years ago

“Rack Attack has outstanding customer service! When I had an issue with my order (shipping company lost it), they were very prompt in responding and resolving the problem. I would definitely buy from them again. Looking forward to using our Thule on many adventures! Thanks for all the help, Matt!”

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Posted 4 years ago

“Awesome customer service over the phone at Christmas! Answered all my questions fully and promptly, and shipping was lightning fast!”

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Posted 4 years ago

“Very helpful, knowledgeable customer service and roof racks were an excellent price. All products arrived right on time, despite all the shipping chaos at the moment.”

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Posted 4 years ago

“Very nice and easy to install!”

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Posted 4 years ago

“I get all my rack stuff from rack attack. I will not go anywhere else”

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Posted 4 years ago

“Ordered the racks and they showed up the next day. Exactly what I needed”

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Posted 4 years ago

“Super fast shipping, and great customer service when I called in to get some advice. Highly recommend buying directly from them vs. Amazon.”

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Posted 4 years ago

“The online staff was great and got my order right away!”

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Posted 4 years ago

“Seamless purchasing experience. Thank you! I'm very happy with my product.”

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Posted 4 years ago

“Extremely knowledgable staff able to answer all questions with ease. No issues with purchasing or shipping.”

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Posted 4 years ago

“Very impressed with instructions included in rack system, very detailed and well illustrated. I have recommended Rack Attack to 2 friends since receiving my new rack system. Thanks”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews