Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,971 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic- Rack Attack had the parts I needed when no one else did and they were very helpful when I accidentally ordered the wrong set of clips (despite the great set-up of their website, was my fault).”

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Posted 4 years ago

“Customer service fantastic- 5 stars! Product expert Gregg, bang on on his advice. When ordered, got a call in a couple hours, clarifying order as it appeared to have missed some items. (It didn't have anything missing as Gregg and I had discussed using existing Yakima parts I have from a previous system. ie locks)”

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Posted 4 years ago

“This was a hard product to find and Rack Attack had it and shipped it out immediately.”

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Posted 4 years ago

“The staff at RA are awesome. I called them months ago with my idea. They didn't have what I was looking for but took my number. I be honest, I suspected that would be the last I heard of them based on common trends with customer service but they called out of the blue to let me know they found what I was looking for. They have re-gained my faith in customer service.”

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Posted 4 years ago

“Wow. Great online shopping experience from Canada. What can I say, the online team (phoned them to check availability) was able to answer my questions and ship my order instantly. When I went into my local Rack Attack store they said “sold out “ and no idea when stock would be available. Oh… and the rack is great also.”

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Posted 4 years ago

“I love the Steadyrack. I tried to purchase at the Tigard location but they only had one MTB Steadyrack. I ordered via the website and it came promptly. Very Happy and will order more for other bikes.”

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Posted 4 years ago

“I was so impressed with the customer Service help I received when looking for my Hard to get Thule Kayak Rack. Thanks Guys you made my Kayak Trip a success !!!”

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Posted 4 years ago

“Simple, efficient and fast shipping”

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Posted 4 years ago

“Rack attack is great. Fast shipping. Reliable!! Great customer service”

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Posted 4 years ago

“Brilliant service!!”

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Posted 4 years ago

“RA knows their S_ _ _. I ordered 3 orher universal racks on line and none fit well enough to be trusted with my valuable cargo (surfboards). I contacted RA spoke with Matt and we lived happily ever after. Professional advice and a perfect fit, fast delivery. No regrets.”

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Posted 4 years ago

“Excellent service, fast shipping and good price! Highly recommended.”

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Posted 4 years ago

“I'm just getting acquainted with my 869 bag. First real test will be 19 Oct. I ordered 2 duffle bags for use in packing. Straps are easy to install. Area available is 27"x41" so some adjustment is required in my situation.”

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Posted 4 years ago

“Replaced my Thule T2 after someone rear ended my car. Rack Attack had just what I needed. Order online and had my new rack delivered in just 48 hours. Back on trails in no time.”

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Posted 4 years ago

“Prompt and friendly customer service. They sent me easy to follow instructions on how to return an item I did not need.”

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Posted 4 years ago

“Great experience, would order again for sure.”

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Posted 4 years ago

“great. replaced the rack that was broken in shipping quickly, no hassel. New rack great”

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Posted 4 years ago

“quick tech support helped me confirm the correct rack for my car - I ordered the item and had it delivered and at my home in 2 days!”

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Posted 4 years ago

“Fast response and delivery. Great rack”

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Posted 4 years ago

“Had a great experience ordering my new Kuat Transfer v2 hitch rack. It arrived at my doorstep in two days! The rack is great and holds my e-bike securely.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 4,971 reviews