Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find what I needed, good price, quick delivery.”

Helpful Report

Posted 4 years ago

“The Young man on the phone, can't recall his name, who helped me find tools to adjust my 04 4runner roof rack was quite simply Amazing. Thank you”

Helpful Report

Posted 4 years ago

“Quick delivery! Great customer service.”

Helpful Report

Posted 4 years ago

“Great price, quick delivery, very responsive”

Helpful Report

Posted 4 years ago

“You simply enter your vehicle model and they recommend the parts you need to order. Not cheap, but very quick and easy to order. Plus shipping was really fast too.”

Helpful Report

Posted 4 years ago

“The rack fits my Forester roof bars fine but the little "must use" allen wrench was tough to handle. Yes, I understand it tightens the bolts so that they locked for anyone not having the specialized tool but pretty little and awkward.”

Helpful Report

Posted 4 years ago

“Awesome customer service! Fast shipping!”

Helpful Report

Posted 4 years ago

“Fair price and fast shipping! 5 stars !”

Helpful Report

Posted 4 years ago

“Great product and service. Fits well on my Nissan QASHQAI. Very sturdy and the wing bars are aerodynamic and quite on the highway at high speeds.”

Helpful Report

Posted 4 years ago

“Very timely delivery! Postive experience”

Helpful Report

Posted 4 years ago

“Were great to work with- towers ended up not working with my cross bars, but they had an easy and fast return/refund process”

Helpful Report

Posted 4 years ago

“nice stuff to answer product related questions, and shipment came in time and nicely packaged.”

Helpful Report

Posted 4 years ago

“It was very easy to use Rack Attack's website to order the rack I needed for my car.”

Helpful Report

Posted 4 years ago

“The item I wanted was on backorder. While in these days, supplies are difficult to obtain, their communication of expected delivery was not great. Since it was back ordered, I wish they had advised me to use my credit card rather than PayPal.”

Helpful Report

Posted 4 years ago

Hi Leigh, We are sorry to hear about your recent experience. I will be reaching out to you to see how I can help make your experience with us a better one! Thanks, Matt Rack Attack

Posted 4 years ago

“great customer service”

Helpful Report

Posted 4 years ago

“Wouldn’t let me order the wrong thing (even though I tried!)”

Helpful Report

Posted 4 years ago

“Great guy never met em tho”

Helpful Report

Posted 4 years ago

“Ordering was fast and easy. All items came undamaged. I will be ordering from Rack Attack in the future!”

Helpful Report

Posted 4 years ago

“Rack Attack has outstanding customer service! When I had an issue with my order (shipping company lost it), they were very prompt in responding and resolving the problem. I would definitely buy from them again. Looking forward to using our Thule on many adventures! Thanks for all the help, Matt!”

Helpful Report

Posted 4 years ago

“Awesome customer service over the phone at Christmas! Answered all my questions fully and promptly, and shipping was lightning fast!”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.7 based on 5,246 reviews