Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“fast delivery and return process was seamless.”

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Posted 4 years ago

“Amazing customer service!”

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Posted 4 years ago

“The part I needed for my Thule ski rack delivered promptly.”

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Posted 4 years ago

“Quick service, no issues.”

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Posted 4 years ago

“Very good experience”

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Posted 4 years ago

“I really appreciate the clarity when it comes to confusing parts like the Thule Fit Kits. Well done Rack Attack.”

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Posted 4 years ago

“Fast delivery. Product arrived in perfect condition and the quality is excellent.”

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Posted 4 years ago

“The rack I needed was hard to find on other sites and Rack Attack had it as well as the best price. It arrived quickly-in fact earlier than expected. The rack is perfect.”

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Posted 4 years ago

“Great service. No problems”

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Posted 4 years ago

“Rack attack shipped immediately, received ski rack in a couple days, made me feel happy to support a smaller business, not Amazon!”

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Posted 4 years ago

“Fast and efficient service.”

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Posted 4 years ago

“The Yakima carrier key worked, I originally gave the wrong number. I thought the shipping cost a bit high, but I have another key that works so I am happy.”

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Posted 4 years ago

“Received the complete shipment the day after I ordered, that's quick!”

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Posted 4 years ago

“They were very patient and helpful with all my questions.”

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Posted 4 years ago

“I ordered this rack long before needing it thinking it could take some time to receive due to supply chain issues. But it arrived within a few days, very well packaged for shipping. Great service!”

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Posted 4 years ago

“Looked on the Rack Attack website RE a Thule 9033 Tram carrier and it wasn't avail at the time but I got an email list to be notified of when it was in stock. Got an email one day, put the order through immediately and it arrived in a few days. Thanks for the help on this (apparently) hard to find Thule item!”

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Posted 4 years ago

“Fast, accurate, and convenient!”

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Posted 4 years ago

“So far so good, and the ski rack is exactly as expected. Easy to install, and my 1st ski trip was awesome. Thank You Rack Attack!”

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Posted 4 years ago

“Had what I needed and shipped it in a timely manner.”

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Posted 4 years ago

“Website was easy to use and I got my gear faster than expected. Only issue was that the box for the towers had clearly been opened and taped shut again, and the inner bag was ripped open and two of the bar end caps were missing. Everything else looked good and unused and I had a trip planned the next day so I just accepted it. Overall a good experience.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews