Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,886 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,886 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service! Thank tou very much!!! If I need anything else I know who I will gone call!!! Merci encore!”

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Posted 3 years ago

“Our experience with Rack Attack was great. We only had a vague idea of what we needed and no real idea if it existed (ultra wide bars for carrying multiple canoes on a car that had factory rails). We used the online question tool and they pointed us to exactly what we needed, and delivered it in just a few days. Installed with no problems. Would use again for sure.”

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Posted 3 years ago

“Ordered online in the afternoon and it arrived in the late morning the next day. I paid for express delivery and it worked. It was a birthday present and as usual I was late planning. I also got a discount by associating the online store with my local dealer. I didn’t go local as the car was an oddball this out of stock but the warehouse had them. Can’t recommend them enough.”

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Posted 3 years ago

“Perfect fit, fast shipping, thinking of ordering some additional components. Only problem was not with rack attack but it was the shipping company. They delivered my purchases to a wrong address. Luckily my name and number was on the shipping label and I live in a small town and the person that received it was honest enough to give me a call so I could retrieve my things. I would have done the same but it does restore my faith in people, especially when you hear so much of porch pirates.”

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Posted 3 years ago

“Quick shipping good quality and Nice video for installation . Thank's”

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Posted 3 years ago

“Keys I ordered did not work.”

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Posted 3 years ago

Hey Phil, Sorry to hear that. One of our team members will give you a call tomorrow to see what's going on and send you a replacement if necessary. The last thing we want is for you to have a key that does not work. Best regards, Blaze, Rack Attack

Posted 3 years ago

“Great guys at Rack attack very helpful and knowledgeable- Good job you guys”

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Posted 3 years ago

“Had some product and shipping issues, but the customer service at rack attack saved the day. Feeling excited again about the cool stuff I bought!”

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Posted 3 years ago

Hi Adrian, Thank you for your feedback and sorry to hear about the issues with the shipment. One of my colleagues will be reaching out tomorrow to sort this out for you. Best regards, Blaze, Rack Attack

Posted 3 years ago

“Easy to order, little delay with delivery (24-48hrs) probably due to availability and Covid but overall fantastic experience. Would do again, thank you Rack Attack.”

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Posted 3 years ago

“I was surprised I could get a rack so quickly and with so little hassle. I had the rack on my doorstep 3 days after I ordered it. I had a similar experience as few years back when a local rack shop told me it would be 3 weeks to get a Thule Track System for the top of my truck canopy. I ordered it from Rack Attack and had it in 2 days.”

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Posted 3 years ago

“Great on-line service, order placed and items received the next day.”

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Posted 3 years ago

“Exactly what I needed. Fast delivery, everything went real smooth.”

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Posted 3 years ago

“They're very helpful and have fast delivery.”

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Posted 3 years ago

“Delivery was very swift and the rack is great.”

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Posted 3 years ago

“Disappointing, my Yakima HoldUp EVO did not come with the hardware to complete the installation. I called Yakima and they are trying to ship the parts 1-day, but a frustrating start.”

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Posted 3 years ago

Hello, We are sorry to hear that your rack was missing hardware. I know that Yakima was able to send you those parts, but if there is anything else we can do for you to make your Rack Attack experience a better one, please let me know! Thanks, Matt Rack Attack

Posted 3 years ago

“Great customer service and timely shipping. Great experience and will shop there again.”

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Posted 3 years ago

“Rack Attack has a website that is easy to navigate. I have a 2017 Subaru Outback Premium with factory installed roof rack. There were so many options to choose from for a wide variety of applications. One stop shop for all your hulling needs.”

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Posted 3 years ago

“Quick and easy”

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Posted 3 years ago

“Good prices, fast delivery, fast response to an error I made. Overall great service. Easy ordering.”

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Posted 3 years ago

“Great service and response time was exceptional!”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,886 reviews