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Rack Attack Reviews

4.7 Rating 5,277 Reviews
93 %
of reviewers recommend Rack Attack
Company Reviews Product Reviews
5,774
 Metrics Info
4.7
Based on 5,277 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Anonymous
Verified Buyer
“Thank you, everything was perfect. Great inventory and quick delivery. Cheers.”
Helpful Report
Posted 4 years ago
Anna M
Verified Buyer
“Great customer service and great products!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Hitch rack for 2 bikes received as expected. I bought open box item and everything came in good order.”
Helpful Report
Posted 4 years ago
Dan H
Verified Buyer
“Bought from Rack Attack, but it didn't fit how I wanted. They made the return easy! Thanks!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great customer service, very responsive. Good selection and price for product.”
Helpful Report
Posted 4 years ago
David C
Verified Buyer
“Wow! Sure got here fast!”
Helpful Report
Posted 4 years ago
Hellen M
Verified Buyer
“I have not yet received the items I ordered. 2 Thule crossbar keys. Please check on my order.”
Helpful Report
Posted 4 years ago
Hellen, thank you for your feedback. I know how frustrating it is when the carrier is having issues with the delivery. I've reached out to you directly to help you locate your order. We'll make sure we get those keys to you as soon as possible. Best regards, Blaze Rack Attack
Posted 4 years ago
Erwin T
Verified Buyer
“My 1st roof rack. Could NOT be any more satisfied with this product. Without these guys, I’d still be undecided on which one to go with. They definitely have my business!”
Helpful Report
Posted 4 years ago
Charlie C
Verified Buyer
“I am so very glad I found the online purchase option for Rack Attack. I've been buying my Yakima truck rack in pieces as finances permit, and I am extremely grateful for the free shipping in Canada and the fact that they have inventory. Something that is not so common these days. I had a quick question before my 1st purchase that I submitted late one evening. I got a call the next morning to answer me one on one and offer fantastic advice. Great job Rack Attack.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Shipping was incredibly fast.”
Helpful Report
Posted 4 years ago
Foster M
Verified Buyer
“Great consultation on the phone prior to order. Order was shipped same day and received on time and in good condition. Will buy from Rack Attack again.”
Helpful Report
Posted 4 years ago
Joanne L
Verified Buyer
“Delayed shipping.”
Helpful Report
Posted 4 years ago
Joanne, we apologise for dropping the ball on you. I believe the team has already processed the return for you but do reach out if there is anything else we can do to make up for it. Best regards, Blaze Rack Attack
Posted 4 years ago
Anonymous
Verified Buyer
“Ordered online and received in 2 days!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“100% satisfied customer right here!”
Helpful Report
Posted 4 years ago
John L
Verified Buyer
“Ordering the Thule EasyFold XT was a breeze. It arrived here in NJ a few days after I ordered it and all looked to be fine.”
Helpful Report
Posted 4 years ago
Brad P
Verified Buyer
“I’m a first time customer of Rack Attack. In researching what rack I wanted for my skis, I watched some great Rack Attack content on YouTube which steered me to your website to purchase an Open Box “Thule SnowPack Extender set”. I was a little hesitant not knowing what condition the rack would be delivered in, but the rack was in great shape, but literally had every other piece of hardware, locks and rack adapters missing. I reached out and talked with Justin in Boston and to say I was impressed doesn’t do justice. Justin immediately got in touch with the Austin store and coordinated a “Next day” delivery with UPS for all the hardware and locks. Sure enough the package arrived the next day as promised. All parts were accounted for except 2 locks in which I just wrote Justin a quick email and with quick response 2 additional locks were shipped out again with UPS. Justin was incredible to work with and great customer service is sadly at a rarity at the time. Hats off to Justin and the Rack Attack crew. I am a fan in which I will tell all not friends and family as well about what a great company this is to be a customer of. Thanks for everything! Brad”
Helpful Report
Posted 4 years ago
Torey M
Verified Buyer
“Great product, fast shipping, good communication”
Helpful Report
Posted 4 years ago
Lindsay M
Verified Buyer
“Easy to navigate website and helpful customer service.”
Helpful Report
Posted 4 years ago
Tim C
Verified Buyer
“I was impressed with Rack Attack. They were competitive in price, fast in shipping, and provided the means to keep me informed as to where my rack was in the shipping process and the expected delivery day. They also provided information as to whether the rack was in stock and if they were running low on them.”
Helpful Report
Posted 4 years ago
Bruce E
Verified Buyer
“It was a pleasure to shop on-line with Rack Attack. Communications were clear and concise. Item was shipped quickly and arrived quickly.”
Helpful Report
Posted 4 years ago
Rack Attack is rated 4.7 based on 5,277 reviews
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