Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipped wrong item but corrected the issue right away and sent the right item on its way”

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Posted 4 years ago

Xiwen, Sorry to hear about this situation. I will be reaching out to you directly to speak further on the matter. Thanks, Matt Rack Attack

Posted 4 years ago

“Rack attack website was easy to use and informative. Prices were excellent. Shipping came much faster than anticipated. I had a question about installation and the response was very prompt and helpful. Thank you!”

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Posted 4 years ago

“Great customer service, would do business with again. Thanks guys! A+”

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Posted 4 years ago

“Good product, good price, fast delivery.”

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Posted 4 years ago

“Very pleased with our order. Very fast delivery and easy to install”

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Posted 4 years ago

“Really easy ordering of a few replacement keys”

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Posted 4 years ago

“It was exactly what I Ordered and needed.”

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Posted 4 years ago

“Hi, I was asking for the extension for the bike rack to have matching key sets, but they came with different key sets. Update: They were able to resolve the issue for me after I brought it up to them.”

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Posted 4 years ago

Hello, We are very sorry about this! We can get you the correct locks and keys right away. I will email you to get this figured out. Thanks, Matt

Posted 4 years ago

“It was easy to place the order, it arrived quickly, and the kit was complete. It was difficult to see on the site what was included in the kit, but they clarified by email.”

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Posted 4 years ago

“Rack Attack is my go-to source for all things related to my Yakima ladder racks, crossbars, Showdowns, and brand new crossbar pads. They fit perfectly on the crossbars. I strongly recommend Rack Attack and Yakima gear for all your adventure gear.”

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Posted 4 years ago

“Great customer service! Thank you.”

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Posted 4 years ago

“Excellent customer service and follow up. Parts were not in stock but I was kept informed and notified as soon as they came in. Thanks”

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Posted 4 years ago

“Unbelievably fast delivery”

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Posted 4 years ago

“Quick shipping. The product was described as "open box" but was new in a sealed (if a little banged up) box. I was super happy with the deal and purchase.”

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Posted 4 years ago

“Rack Attack had the item that neither Amazon nor REI had in stock. I'll start here next time!”

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Posted 4 years ago

“Always the best service from Rack Attack. They returned my call quickly. The part I needed was available online and their system was easy to use. The part shipped faster than expected.”

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Posted 4 years ago

“Quick and easy!”

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Posted 4 years ago

“Excellent experience and the price match was great! Very pleased with the bike rack.Thanks!”

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Posted 4 years ago

“Overall I had a positive, learning and productive experience. However, I initially followed the guide by vehicle model leading me to an all in one kit only, which indicated was no longer available. I almost went off to other sites, but luckily for you I figured out that you had most of what I needed, just not the BC136 base clip for my car.”

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Posted 4 years ago

“excellent service! thx”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews