Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,885 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,885 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so impressed with the customer Service help I received when looking for my Hard to get Thule Kayak Rack. Thanks Guys you made my Kayak Trip a success !!!”

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Posted 3 years ago

“Simple, efficient and fast shipping”

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Posted 3 years ago

“Rack attack is great. Fast shipping. Reliable!! Great customer service”

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Posted 3 years ago

“Brilliant service!!”

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Posted 3 years ago

“RA knows their S_ _ _. I ordered 3 orher universal racks on line and none fit well enough to be trusted with my valuable cargo (surfboards). I contacted RA spoke with Matt and we lived happily ever after. Professional advice and a perfect fit, fast delivery. No regrets.”

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Posted 3 years ago

“Excellent service, fast shipping and good price! Highly recommended.”

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Posted 3 years ago

“I'm just getting acquainted with my 869 bag. First real test will be 19 Oct. I ordered 2 duffle bags for use in packing. Straps are easy to install. Area available is 27"x41" so some adjustment is required in my situation.”

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Posted 3 years ago

“Replaced my Thule T2 after someone rear ended my car. Rack Attack had just what I needed. Order online and had my new rack delivered in just 48 hours. Back on trails in no time.”

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Posted 3 years ago

“Prompt and friendly customer service. They sent me easy to follow instructions on how to return an item I did not need.”

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Posted 3 years ago

“Great experience, would order again for sure.”

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Posted 3 years ago

“great. replaced the rack that was broken in shipping quickly, no hassel. New rack great”

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Posted 3 years ago

“quick tech support helped me confirm the correct rack for my car - I ordered the item and had it delivered and at my home in 2 days!”

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Posted 3 years ago

“Fast response and delivery. Great rack”

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Posted 3 years ago

“Had a great experience ordering my new Kuat Transfer v2 hitch rack. It arrived at my doorstep in two days! The rack is great and holds my e-bike securely.”

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Posted 3 years ago

“Delivery was as schedule, very smooth process”

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Posted 3 years ago

“I am still waiting for BaseClip 197 (Set of 2).”

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Posted 3 years ago

Hi Robert, Thank you for your review. We are sorry about the delays with one of the products. One of my colleagues will reach out to give you the latest update - we are unfortunately still experiencing supply issues. I appreciate your patience and understanding. Best regards, Blaze, Rack Attack

Posted 3 years ago

“Found your website easily online, looking for Thule bike carriers. Order was quick and when I called shipping was fast. Nice”

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Posted 3 years ago

“Buying a rack was confusing, even with a common rack-adapted car like a Subaru. After a poor experience with an off-the-shelf rack from Amazon, Rack Attack helped me figure out the parts needed to assemble a system. Shipped fast, all cardboard packaging, A+”

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Posted 3 years ago

“Easy to Install”

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Posted 3 years ago

“This rack not available in BC but staff found one in Ontario and helped to arrange order. No additional charge for delivery and arrived in 4 days.”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,885 reviews