Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Excellent”

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Posted 4 years ago

“Bike rack came quickly, friendly and prompt service.”

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Posted 4 years ago

“The site was easy to navigate, found the picture of my car roof reassuring that I was buying the right product. The order arrived within 3 days. Product installation on my vehicle was pretty straight forward with all the right parts etc..”

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Posted 4 years ago

“Very knowledgeable company. Spent a lot of time helping me select a bike rack. I received the bike rack in a day. It did not work out this time because the electric bike is very large and heavy. Very difficult for us to hold the bike and secure it. The rack itself was very well made. The bike itself was just to heavy for us to lift and secure. Rack Attack are definitely on the top of my list next time I need a bike rack.”

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Posted 4 years ago

“I was shopping for a rack for my 2021 Ford Edge. On a competitor site, the delivery ETA was three months out. I called Rack Attack, they confirmed availability, and assured me that it would be shipped that same day! Great service!”

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Posted 4 years ago

“Super easy transaction, shipped fast, called when there was a problem with my payment card and were very friendly. They also price matched so we saved $200!”

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Posted 4 years ago

“Bon service, livraison dans les délais prévus.”

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Posted 4 years ago

“Bought the open box item and are good as the new ones. Saved $30 and function great.”

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Posted 4 years ago

“I purchased the Saris Superclamp ex 2. Rack attack price matches and gave me the same price as Amazon which is very convenient. Shipping was super fast. Unfortunately the rack was missing a very important bolt to put the rack together. These things happen to all kinds of products ordered online so no big deal. I contacted Rack attack and they immediately contacted Saris. New bolts are in the mail! Excellent service from both Rack attack and Saris”

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Posted 4 years ago

“Ski rack worked great and was deliverd quick!”

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Posted 4 years ago

“Ordering was easy, shipping was quick. I did ask a question about SKS Keys for the Yakima SUPDawg that I ordered which no one bothered to answer for me. I did want to get locks to match my existing keys. I realize that maybe that is not possible, but if that's the case I did expect someone to inform me of that, not just ignore the question completely.”

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Posted 4 years ago

“Everything was delivered as promised.”

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Posted 4 years ago

“Always THE BEST SERVICE! Easy to work with and friendly.”

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Posted 4 years ago

“Found a lock that was very hard to find anywhere else. Amazon had it but at twice the price! Delivered within a couple days, glad I could support a local store! Thx”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“Easy checkout, I was called due to a billing error which was immediately fixed. I received the rack the next day!”

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Posted 4 years ago

“Fast shipping, great communication.”

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Posted 4 years ago

“Arrived as ordered and before the stated arrival date”

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Posted 4 years ago

“Great customer service! My order got all wonky because of backorders and such, but when it cam to sorting it out, THEY CALLED ME first!”

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Posted 4 years ago

“Had what I needed and got it to me quickly.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews