Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,970 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,970 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even with all the shortages we are seeing with in the global supply chain, Rack Attack was able to find and ship me the fit kit parts required for our roof rack in less than one week! Although I did place my order online in the end, Scott from the Ottawa location was able to help me narrow down my needs over the phone. Awesome service and definitely made a repeat customer out of me!”

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Posted 4 years ago

“Great work!”

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Posted 4 years ago

“Purchased online and received within a week as promised. Quick reply to online question about vehicle fit and highly recommend purchasing from either dealer location or online.”

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Posted 4 years ago

“Very happy with my RockyMounts rack. No hitches in the process…pun intended. The rack arrived very quickly, especially considering nothing is shipping efficiently these days. Well done, Rack Attack!”

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Posted 4 years ago

“Totally Excellent. Thanks!”

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Posted 4 years ago

“Once product was ordered, received prompt email from Rack Attack with confirmation and tracking number. Received product within two business days via UPS. Very pleased.”

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Posted 4 years ago

“I’ve recently bought a cross bar roof rack system, canoe kit and trunk bike rack from rack attack over the last month. I had some questions and returns with the gear I purchased and rack attack made it really easy to return products and answer all The questions I had quickly. Will definitely use rack attack in the future.”

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Posted 4 years ago

“Fastest shipping ever I was truly shocked. Love that they make sure the components I bought would fit each other and my vehicle. Just a great great experience!”

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Posted 4 years ago

“Ordered and delivered on time without any issue Have not had a chance to use the rack but it assembled with zero problems and looks well made”

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Posted 4 years ago

“Quick reply to email questions, fast shipping.”

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Posted 4 years ago

“I give Rack Attack five stars for delivering my Yakima adjustable ladder rack when even Yakima was out of stock. The ladder rack arrived right on schedule and all components and parts were included. I installed it the same day it arrived and have gotten loads of positive feedback from friends and neighbors. Rack Attack is awesome.”

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Posted 4 years ago

“Best technical support and selection. Great customer service. HASSLE-FREE transaction.”

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Posted 4 years ago

“Awesome selection and inventory. Deliver was quick and flawless. Also had a return for another product and Rack Attack was terrific to deal with. 5 stars+!!!”

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Posted 4 years ago

“Prompt service. Recommended product was just what we needed. Very pleased.”

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Posted 4 years ago

“Very quick delivery of x-long rack straps that were out of stock everywhere else. Thank you!”

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Posted 4 years ago

“The purchase arrived very quickly. The price for the Yakima kayak mounts were well priced. Thanks for your service. Would definitely recommend this company.”

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Posted 4 years ago

“Rack Attack had what I needed when no one else did!”

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Posted 4 years ago

“Great customer service! Love the Kuat Grip 6 ski rack. Perfect for my needs. Thank you Rack Attack!”

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Posted 4 years ago

“Received package faster than expected. Easy installation.”

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Posted 4 years ago

“Very helpful staff. Spoke on two occasions over phone and took the necessary time to provide assistance and answer my questions. Even assisted in providing some general framework and pricing of a used rack I was considering selling. Highly recommended. Quick shipping from across Canada.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 4,970 reviews