Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Rack Attack as always!”

Helpful Report

Posted 4 years ago

“Very helpful and the ordered item was received in a very short time”

Helpful Report

Posted 4 years ago

“Rack Attack advised when the back ordered rack was available and shipped it quickly. Thank you. I have not yet had a chance to open the package, but would like to advise that UPS did not bring it to our door, front porch or front walk. It was left in our driveway in a location we could not see from the house. A neighbour advised us that a large box was in the driveway. It could easily have been taken by anyone going by.”

Helpful Report

Posted 4 years ago

“We first bought two steadyrack mountain bike racks, and we liked the functionality and looks of them so much we ordered a third. Easy installation. Amazing space saver. Now we are going to order two more for our electric mountain bikes! It is a great investment for any level of mountain bikes. I wish I had heard of them sooner.”

Helpful Report

Posted 4 years ago

“Had the items I needed and matched the lowest price I found anywhere else. Speedy shipping as well.”

Helpful Report

Posted 4 years ago

“I've made quite a few online purchases with Rack Attack over the past 5 years. Always quick and easy with exceptionally fast delivery.”

Helpful Report

Posted 4 years ago

“You charge me twice just because items were shipped from two different places. I will not recommend this company if this is how you do business.”

Helpful Report

Posted 4 years ago

Fred, I am sorry about this mistake and I am looking into it. It looks like one of our locations realized they had overcharged and were trying to provide a refund. I will be reaching out to you to get this fixed, right away! Thanks, Matt Rack Attack

Posted 4 years ago

“Website is easy to navigate to identify needed product. Quick and acurate shipments!”

Helpful Report

Posted 4 years ago

“Always great ,been a customer for few years.”

Helpful Report

Posted 4 years ago

“Excellent”

Helpful Report

Posted 4 years ago

“Bike rack came quickly, friendly and prompt service.”

Helpful Report

Posted 4 years ago

“The site was easy to navigate, found the picture of my car roof reassuring that I was buying the right product. The order arrived within 3 days. Product installation on my vehicle was pretty straight forward with all the right parts etc..”

Helpful Report

Posted 4 years ago

“Very knowledgeable company. Spent a lot of time helping me select a bike rack. I received the bike rack in a day. It did not work out this time because the electric bike is very large and heavy. Very difficult for us to hold the bike and secure it. The rack itself was very well made. The bike itself was just to heavy for us to lift and secure. Rack Attack are definitely on the top of my list next time I need a bike rack.”

Helpful Report

Posted 4 years ago

“I was shopping for a rack for my 2021 Ford Edge. On a competitor site, the delivery ETA was three months out. I called Rack Attack, they confirmed availability, and assured me that it would be shipped that same day! Great service!”

Helpful Report

Posted 4 years ago

“Super easy transaction, shipped fast, called when there was a problem with my payment card and were very friendly. They also price matched so we saved $200!”

Helpful Report

Posted 4 years ago

“Bon service, livraison dans les délais prévus.”

Helpful Report

Posted 4 years ago

“Bought the open box item and are good as the new ones. Saved $30 and function great.”

Helpful Report

Posted 4 years ago

“I purchased the Saris Superclamp ex 2. Rack attack price matches and gave me the same price as Amazon which is very convenient. Shipping was super fast. Unfortunately the rack was missing a very important bolt to put the rack together. These things happen to all kinds of products ordered online so no big deal. I contacted Rack attack and they immediately contacted Saris. New bolts are in the mail! Excellent service from both Rack attack and Saris”

Helpful Report

Posted 4 years ago

“Ski rack worked great and was deliverd quick!”

Helpful Report

Posted 4 years ago

“Ordering was easy, shipping was quick. I did ask a question about SKS Keys for the Yakima SUPDawg that I ordered which no one bothered to answer for me. I did want to get locks to match my existing keys. I realize that maybe that is not possible, but if that's the case I did expect someone to inform me of that, not just ignore the question completely.”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.7 based on 5,246 reviews