Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,885 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,885 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 18th August 2025

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made two purchases from Rack Attack.. quick delivery and good prices…. 👍”

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Posted 3 years ago

“I received my order from Rack Attack very quickly and with no surprises.”

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Posted 3 years ago

“My experience with Vaughan Rack Attack was excellent, they even came out in the rain to explain how the Thule system works and how to remove it as well as the warranty. They answered all my questions. So yes I will go back on my next vehicle.”

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Posted 3 years ago

“5 stars. Being able to call in and quickly speak with a knowledgable representative was very helpful! Saved me hours and hours of needing to do my own research. Loved also that there's a tool on the website that filters and shows me the products that will fit on my car.”

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Posted 3 years ago

“Timely delivery but I requested a specific number for my SKS Cores to go along with my old ones so I wouldn't need another key. I put in the information just as requested on their form and I got a brand new SKS core. I put one into the tower only to find out I couldn't take it back out. I'm now stuck with the new cores and the new key. Disappointing situation.”

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Posted 3 years ago

“I have not installed the kayak rack yet. I did however review the Thule instructions and they were ok, but your YouTube video for the rack was awesome. Thank you, Bryan Johnson”

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Posted 3 years ago

“Backordered for eight weeks, when the missing part was back in stock the bars were then not in stock nobody held them. They shipped a substitute but the bars were the wronglength, then they shipped the replacement by mail and it still has not showed up... So not very pleased and wondering why I spent over eight hundred dollars on a rack I still can't use yet...”

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Posted 3 years ago

David, We are very sorry about your experience. These are mistakes that should not have happened, but we are happy to make it right! I will email you so we can make sure you get everything you need for this order. Thanks, Matt

Posted 3 years ago

“Excellent service and extremely fast shipping!”

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Posted 3 years ago

“After Matt found the issue, my merchandise was.promptly mailed to me and I received it in 4 days. They are hard to find replacement for a ski rack, which I have had for over years and absolutely would not change them. Thanks Matt and crew for making it right.”

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Posted 3 years ago

Luis, I am sorry about your order. It appears we made a mistake and refunded your order the same day you ordered it. I am unsure how this mistake happened, but I do apologize. I will email you to see how we can help you out. Thanks, Matt Rack Attack

Posted 3 years ago

“They have the best customer support of them all! Keep it up.”

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Posted 3 years ago

“When I called for assistance the staff were immensely knowledgeable and helpful. Got exactly what I NEEDED.”

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Posted 3 years ago

“Rack Attack Mississauga - excellent customer service and very helpful with loading my new bike rack into the back of my SUV. Changed my first choice purchase to something different.”

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Posted 3 years ago

“Very satisfied”

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Posted 3 years ago

“I have been searching for an E-Bike rack and found the Swagman Current at Rack Attack. Product was shipped promptly after ordering and the quality and durability of the product appear to be great - I am very pleased with my purchase.”

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Posted 3 years ago

“Rack Attack made it so easy to find exactly what we wanted for a rack. Super happy that we found Rack Attack would recommend to everyone!”

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Posted 3 years ago

“Easy process and quick delivery, painless...”

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Posted 3 years ago

“Great service and fast shipping”

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Posted 3 years ago

“Received the item I needed in a timely manner. No problems or complaints!”

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Posted 3 years ago

“Everything is good I like it a lot but the locking device I give it a 3 star and rest is great.”

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Posted 3 years ago

“The delivery we was quick and no issues at all. The package was complete and the product a good solid rack for fat bikes. Thank you Rack Attack. :)”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,885 reviews