Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Friendly and helpful staff, great selection of equipment.”

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Posted 4 years ago

“Very good quality and easy to assemble and use!”

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Posted 4 years ago

“Great product. Great service.”

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Posted 4 years ago

“Great and easy ordering. Customer care person was fantastic - personable, helpful, knowledgeable! Delivery was super quick and product is excellent and exactly what I was looking for!”

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Posted 4 years ago

“Was great et fast delivry, thanks for the good service.”

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Posted 4 years ago

“While they have a nice variety of racks to sell you, they unfortunately are not interested in helping at all with installing them. No guidance; refused when asked. We were told to find videos online. Maybe they don't know the products very well afterall. I could buy online for less. In todays day and age its customer service that sets companies apart. Perhaps they don't realize that.”

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Posted 4 years ago

“very fast delivery and matched Amazon price. Would recommend it to anyone who needs a roof rack.”

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Posted 4 years ago

“Quick service. Great rack.”

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Posted 4 years ago

“Trailer is high quality parts, assembly straightforward & easy, took 3 hours with occasional use of helpers second set of hands. Really slick setup using Thule Compass 4-in-1 Kayak/SUP Racks for super flexible rig usually carry 2 yaks, occasionally 4.”

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Posted 4 years ago

“Excellent service. Got a call day after order to clarify and able to delete a duplicate item. Someone human actually reviewed and pick up my mistake! We’ll done”

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Posted 4 years ago

“Product was shipped and arrived quickly. The ladder is very stable and built well.”

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Posted 4 years ago

“Great service and products. I bought some open box items and could barely tell they were used”

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Posted 4 years ago

“L'envoi du produit s'est fait dans les règles de l'art. Là où ça s'est détérioré, c'est la cie UPS qui n'a pas respecté la journée de livraison. Et non seulement ils ont changé la journée de livraison, ils ont pas respecté la période de livraison. Ils devaient passer en PM et ils ont passé en AM. J'ai perdu 2 jours de travail à cause des modifications d'horaires et de périodes de livraison!!! Grande déception!!!”

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Posted 4 years ago

“I wish I could order over the phone. Would make it easier if there are questions.”

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Posted 4 years ago

“Very friendly, organized and efficient.”

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Posted 4 years ago

“Don't waste time looking around......”

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Posted 4 years ago

“Very quick service and delivery”

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Posted 4 years ago

“Site was easy to use, and helpful In picking the correct rack for my car. Thank you!”

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Posted 4 years ago

“When i shopped online i wasn't sure if i had all the correct parts in my cart, so i called the Portland store. They confirmed my order was in stock, and also helped me with my parts question. I placed the online order, and with in a few hours i recieved a call from the order puller, confirming what i ordered, as well as inform me they were going to change my quantities of skyline towers to a bulk amount, which was a savings, and credited my account the difference. Within 3 days the rack assemblies were on my door step. I will always check with Rack Attack first for my camping and gear hauling needs. This has been a personal and professional purchase. I recommend 👌 Rack Attack!”

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Posted 4 years ago

“Had the product for my fit, ease of ordering it, clear on the steps of acknowledging my order, processing, packing and shipping it. Communication throughout the process was clear, concise and timely. Delivery was quick, prefaced by email and arrived in good condition.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews