Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hard to rate a product when you haven't got it yet.”

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Posted 4 years ago

Hi Ronald, Thank you for bringing this to our attention. I have reached out to you directly to investigate the lost shipment and propose a solution. Best regards, Blaze Rack Attack

Posted 4 years ago

“Good price and super fast shipment thanks!!”

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Posted 4 years ago

“My rack arrived much faster than I expected but when I got it and purchased my e-bike I realized the bike had fenders and I could not use a rack supported on the front tire. I was able to return it to a local rack attack store and order a rack that would work for me. This rack had to be shipped from the Victoria store which is taking much longer. I am still waiting.”

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Posted 4 years ago

“Great customer service on a return.”

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Posted 4 years ago

“The ordering process was easy. It was shipped quickly and received sooner thane expected.”

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Posted 4 years ago

“Excellent experience! Received great advice on what type of rack would best suit my needs, existing accessories (bikes, canoe, ski box etc) and vehicle. I felt I was getting solid advice and I did not feel pressure to by one brand over another. Also, I had many questions which were answered quickly and respectfully. I will buy from Rack Attack again!”

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Posted 4 years ago

“Communication from Rack Attack was clear, delivery was very prompt and the rack system I purchased arrived undamaged and very well packaged. I highly recommend Rack Attack. I will shop there again for accessories.”

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Posted 4 years ago

“👍”

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Posted 4 years ago

“What a good service! Online orders came in very quickly. I had to return something that end up not fitting. Was able to return it directly to the nearest store, which gave me a full refund on the returned article. I would recommend it.”

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Posted 4 years ago

“Haven't used it yet. Still winter. But is did arrive crazy fast.”

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Posted 4 years ago

“Great product excellent customer service”

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Posted 4 years ago

“Excellent in store and online customer service. Install was speedy and expert with no delay and finished before promised time. Product knowledge from customer service to installer was exceptional. Will purchase from Rack Attack Pasadena again.”

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Posted 4 years ago

“Did everything 100% online. Gave vehicle model specific suggestion with their online tool and received the products on time.”

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Posted 4 years ago

“Service and price was excellent. I was happy”

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Posted 4 years ago

“Fast, simple and efficient 👌”

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Posted 4 years ago

“They know their stuff and they are super helpful”

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Posted 4 years ago

“The helpful staff and quick delivery I can appreciate. One of the items had slight damaged, but overall in good condition for an open box/used purchase. Overall satisfied with my order.”

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Posted 4 years ago

“Very polite on the phone service. Package came within scheduled time. Answered all of my questions. Thumbs up!”

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Posted 4 years ago

“The person that I spoke to on the phone was fantastic and parts arrived sooner than expected.”

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Posted 4 years ago

Hi Maura, I am only seeing 1 order that you placed with us, and that order was completed in full, and shows as delivered. I am curious if I am missing something, so I will reach out to you right away to get this reseloved. Thanks, Matt Rack Attack

Posted 4 years ago

“Great service!! They responded to every question and delivered my item right on time!”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews