Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

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“Items were in stocks and delivered to my door in 3 days. Order entry was quick and easy.”

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Posted 4 years ago

“Rack Attack was great. Allowed me to pick it up since I was local and even loaded it in the car for me. Communication was great and the whole process was smooth. Haven't hooked up the Dometic Fridge yet but I have no doubt it will be just fine. Would recommend.”

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Posted 4 years ago

“Great experience! I was happy that the video showed the exact rack system on my model car so I knew exactly what I was getting. Delivery was very quick!”

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Posted 4 years ago

“Fantastic service all around. Placing the order was easy, and the communication was excellent. Honestly one of the best experiences I’ve had with an online purchase.”

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Posted 4 years ago

“I’m still waiting for my racks to be delivered, it was estimated to be delivered March 2nd and has not reached and I can’t find we’re it is. Help me locate it please”

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Posted 4 years ago

Calvin, I just spoke to USPS and your order is still in transit. The items are on a cargo ship, making their way to Hawaii. I will reach out to you to speak more about this. Thanks, Matt

Posted 4 years ago

“Everything else ( speed , timing, original price) were good...However Too much money charged for shipping!”

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Posted 4 years ago

Jean, We are sorry that we didn't reach your expectations, in reference to our shipping cost. If you are planning to order with us again, please reach out and we can waive the shipping cost. Thanks, Matt

Posted 4 years ago

“The team is ALWAYS quick to help you find the right solution!”

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Posted 4 years ago

“As usual, rack attack had what i needed and got it shipped fast and securely!”

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Posted 4 years ago

“Websites is vey good, fast shipping, returns made easy.”

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Posted 4 years ago

“Friendly and helpful staff, great selection of equipment.”

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Posted 4 years ago

“Very good quality and easy to assemble and use!”

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Posted 4 years ago

“Great product. Great service.”

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Posted 4 years ago

“Great and easy ordering. Customer care person was fantastic - personable, helpful, knowledgeable! Delivery was super quick and product is excellent and exactly what I was looking for!”

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Posted 4 years ago

“Was great et fast delivry, thanks for the good service.”

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Posted 4 years ago

“While they have a nice variety of racks to sell you, they unfortunately are not interested in helping at all with installing them. No guidance; refused when asked. We were told to find videos online. Maybe they don't know the products very well afterall. I could buy online for less. In todays day and age its customer service that sets companies apart. Perhaps they don't realize that.”

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Posted 4 years ago

“very fast delivery and matched Amazon price. Would recommend it to anyone who needs a roof rack.”

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Posted 4 years ago

“Quick service. Great rack.”

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Posted 4 years ago

“Trailer is high quality parts, assembly straightforward & easy, took 3 hours with occasional use of helpers second set of hands. Really slick setup using Thule Compass 4-in-1 Kayak/SUP Racks for super flexible rig usually carry 2 yaks, occasionally 4.”

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Posted 4 years ago

“Excellent service. Got a call day after order to clarify and able to delete a duplicate item. Someone human actually reviewed and pick up my mistake! We’ll done”

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Posted 4 years ago

“Product was shipped and arrived quickly. The ladder is very stable and built well.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,246 reviews