Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,970 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,970 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great guy never met em tho”

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Posted 3 years ago

“Ordering was fast and easy. All items came undamaged. I will be ordering from Rack Attack in the future!”

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Posted 3 years ago

“Rack Attack has outstanding customer service! When I had an issue with my order (shipping company lost it), they were very prompt in responding and resolving the problem. I would definitely buy from them again. Looking forward to using our Thule on many adventures! Thanks for all the help, Matt!”

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Posted 3 years ago

“Awesome customer service over the phone at Christmas! Answered all my questions fully and promptly, and shipping was lightning fast!”

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Posted 3 years ago

“Very helpful, knowledgeable customer service and roof racks were an excellent price. All products arrived right on time, despite all the shipping chaos at the moment.”

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Posted 3 years ago

“Very nice and easy to install!”

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Posted 3 years ago

“I get all my rack stuff from rack attack. I will not go anywhere else”

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Posted 3 years ago

“Ordered the racks and they showed up the next day. Exactly what I needed”

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Posted 3 years ago

“Super fast shipping, and great customer service when I called in to get some advice. Highly recommend buying directly from them vs. Amazon.”

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Posted 3 years ago

“The online staff was great and got my order right away!”

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Posted 3 years ago

“Seamless purchasing experience. Thank you! I'm very happy with my product.”

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Posted 3 years ago

“Extremely knowledgable staff able to answer all questions with ease. No issues with purchasing or shipping.”

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Posted 3 years ago

“Very impressed with instructions included in rack system, very detailed and well illustrated. I have recommended Rack Attack to 2 friends since receiving my new rack system. Thanks”

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Posted 3 years ago

“Like doing business with this outfit. Very helpful and friendly Customer Service. Called me up to verify the information before sending the return back.”

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Posted 3 years ago

“My purchase experience from start to finish was outstanding. All I spoke too were knowledgeable and extremely helpful. I love all things purchased. I will definitely make all future purchases here.”

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Posted 3 years ago

“AWEsome - Super helpful!!”

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Posted 3 years ago

“Nice guys, had a question as to whether my 10 year old Thule Cross Beams would fit the newer Evo Flush and Fit 6007, got a common-sense answer. Went together swimingly. Now, if I could just find a 4" fully threaded Allen Head screw to replace a corroded one, so I could sell my old racks . . .”

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Posted 3 years ago

“Ordering my Yakima HD adjustable ladder rack online the website failed to tell me the horizontal cross bars I NEED to mount my ladders onto it were not included Once I can order those I'll be able to install it and see how well it works- in the meantime the uprights are sitting in my office un-used”

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Posted 3 years ago

Hello, We are sorry to hear about any confusion with your purchase. It is listed on the product page that bars are sold separately. I will reach out to you, as we would like your feedback to help make improvements and to avoid situations like this. Thanks, Matt

Posted 3 years ago

“Great service, Part was on stock. Efficient. Fair price. Happy customer.”

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Posted 3 years ago

“The best !! Happy new year n”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,970 reviews