Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Finding the correct towers and clamps for my vehicle was pretty easy to ID from the site but I needed the round bar adapter which was not so easy. Once the parts were ordered the wrong adapter was sent. After a note to CS the correct item was sent.”

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Posted 4 years ago

“The Tustin store on El Camino Real is a great location to buy any type of Thule rack. They have a beautiful store and a good inventory. The customer service is the best.”

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Posted 4 years ago

“Good experience. Great help provided on a phone call about the parts prior to the order”

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Posted 4 years ago

“Stuff arrived early, and when I ordered a wrong part, I was able to exchange it at the physical store in like 3 minutes. Fantastic!”

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Posted 4 years ago

“Very quick shipping after order was placed and competitive pricing.”

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Posted 4 years ago

“Website is clear and easy to order from. Agents on online if you have any questions. They called me to confirm my order and make sure it was correct before shipping and it arrived quickly.”

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Posted 4 years ago

“The process to order from Rack Attack was quick and very easy. The time for delivering the bike rack to my door was outstanding ! I am really please with my first experience with Rack Attack. Thanks to you !”

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Posted 4 years ago

“Very easy and clean transaction. Shipping time from UT to CT was pretty quick. Easy tracking. I recommend Rack Attack.”

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Posted 4 years ago

“Quick turnaround and prices comparable to anything else online. Good technical support online to answer questions and verify fit”

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Posted 4 years ago

“Website was easy to navigate and find what I was looking for. Customer service on the phone was very knowledgeable and answered all my questions. Product was delivered quickly as well.”

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Posted 4 years ago

“Great help from folks at Framingham MA store! Thank you”

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Posted 4 years ago

“You are awesome!”

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Posted 4 years ago

“I always get fast, reliable, service and deliveries from Rack Attack.”

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Posted 4 years ago

“Fast delivery, no issues thus far.”

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Posted 4 years ago

“Couldn't find the side rails I needed until I found this site! Saved a birthday. Came quick & undamaged. Super happy.”

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Posted 4 years ago

“Tanks ! You are the Best! Suzanne 💖”

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Posted 4 years ago

“Easy to order online. Quick delivery.”

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Posted 4 years ago

“Great service and quick shipping. Also customer service contacted me shortly after I placed my order online and offered me a less expensive option to my purchase. I had purchased 2 two packs of skyline towers and was offered a 4 pak at a lessor price. That is exceptional customer service. THANKYOU!!!”

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Posted 4 years ago

“Very quick shipping. Rack attack always has what I am looking. Lots of options.”

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Posted 4 years ago

“Excellent website Quick, easy and cheap price”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews