Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,884 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,884 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 18th August 2025

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Due to an issue in their system the wrong size was delivered. Sorted out and immediately sent the correct size that arrived 2 days later. Definitely recommend buying from them.”

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Posted 3 years ago

“Awesome Customer Service!! Order recieved within 3 days the week before Christmas! I wont be shopping anywhere else”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

“Rack Attack did a great job getting me exactly what fit our Land Rover. also the fit and finish of the Thule stuff is the best.”

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Posted 3 years ago

“Very efficient”

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Posted 3 years ago

“Great service and support. I recommend these guys!”

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Posted 3 years ago

“Very helpful and knowledgeable staff.”

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Posted 3 years ago

“Found exactly what I was looking for and product came as promised. Great information during the shipping process. Would definitely buy from Rack Attack again.”

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Posted 3 years ago

“Wonderful, I had an error with the order and your team diligently followed up and my son's family received the ski racks in plenty of time for Christmas.”

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Posted 3 years ago

“fast shipping. prompt response to a return. good to deal with”

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Posted 3 years ago

“Fit your vehicle feature was really helpful and shopping was Avery fast”

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Posted 3 years ago

“Awesome service and great product selection. I needed a fit kit for our New Thule rack and no one but Rack Attack carried it. They saved our vacation!”

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Posted 3 years ago

“Great customer service. They price-matched a product that I found cheaper elsewhere, even though it's not a usual thing to do. Went the extra mile. Responsive communication. Easy to navigate website. I am going to go to a store next to get help with getting a hitch installed.”

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Posted 3 years ago

“Always a pleasure to order from rack attack Great advice and great shipping delay”

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Posted 3 years ago

“the young man i spoke with was cordial and knowledgeable the keys worked!!”

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Posted 3 years ago

“Excellent service, even granted me a 20% discount when I found my rack at a lower price after purchasing. Delivery was a couple of days late due to road conditions and weather, but arrived in plenty of time. Thanks a bunch!”

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Posted 3 years ago

“Service and expertise are unmatched. Happy return customer. A+”

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Posted 3 years ago

“Racks are great. Support material like videos are very helpful.”

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Posted 3 years ago

“order process was easy and delivery was super fast.”

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Posted 3 years ago

“Best quality, fast delivery!”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,884 reviews