Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,883 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,883 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 18th August 2025

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the racks and they showed up the next day. Exactly what I needed”

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Posted 3 years ago

“Super fast shipping, and great customer service when I called in to get some advice. Highly recommend buying directly from them vs. Amazon.”

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Posted 3 years ago

“The online staff was great and got my order right away!”

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Posted 3 years ago

“Seamless purchasing experience. Thank you! I'm very happy with my product.”

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Posted 3 years ago

“Extremely knowledgable staff able to answer all questions with ease. No issues with purchasing or shipping.”

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Posted 3 years ago

“Very impressed with instructions included in rack system, very detailed and well illustrated. I have recommended Rack Attack to 2 friends since receiving my new rack system. Thanks”

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Posted 3 years ago

“Like doing business with this outfit. Very helpful and friendly Customer Service. Called me up to verify the information before sending the return back.”

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Posted 3 years ago

“My purchase experience from start to finish was outstanding. All I spoke too were knowledgeable and extremely helpful. I love all things purchased. I will definitely make all future purchases here.”

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Posted 3 years ago

“AWEsome - Super helpful!!”

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Posted 3 years ago

“Nice guys, had a question as to whether my 10 year old Thule Cross Beams would fit the newer Evo Flush and Fit 6007, got a common-sense answer. Went together swimingly. Now, if I could just find a 4" fully threaded Allen Head screw to replace a corroded one, so I could sell my old racks . . .”

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Posted 3 years ago

“Ordering my Yakima HD adjustable ladder rack online the website failed to tell me the horizontal cross bars I NEED to mount my ladders onto it were not included Once I can order those I'll be able to install it and see how well it works- in the meantime the uprights are sitting in my office un-used”

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Posted 3 years ago

Hello, We are sorry to hear about any confusion with your purchase. It is listed on the product page that bars are sold separately. I will reach out to you, as we would like your feedback to help make improvements and to avoid situations like this. Thanks, Matt

Posted 3 years ago

“Great service, Part was on stock. Efficient. Fair price. Happy customer.”

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Posted 3 years ago

“The best !! Happy new year n”

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Posted 3 years ago

“Rack has not arrived 16 days after ordering.”

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Posted 3 years ago

Hi John, Apologies on behalf of UPS and the bad weather we've been experiencing in BC. I'm reaching out to you directly to provide the latest update. Best regards, Blaze, Rack Attack

Posted 3 years ago

“Great Customer service and a wide variety of gear options/parts made it a no brainer to shop w/ Rack Attack.”

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Posted 3 years ago

“Excellent customer service and great product. Just what I needed.”

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Posted 3 years ago

“Very easy to shop and buy. Bike racks arrived on time with clear labels on which box had additional parts! A+ will surely use them again :)”

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Posted 3 years ago

“found everything I needed and the store pickup was easy peasy”

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Posted 3 years ago

“The order came on time and had everything that I had ordered.”

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Posted 3 years ago

“The merchandise we purchased arrived on time and as advertised. Very satisfied with the transaction.”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,883 reviews