Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Great Service, fast shipping, great product. Yakima Base Line fit on my Matrix perfectly. Very sturdy, easy installation with great instructions.”

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Posted 4 years ago

“I admittedly didn't shop around a lot - I went to rack attack because I saw their positive reviews. I ordered a tow hitch for my new car, arranged to have it installed at Rack Attack. A few days later, I finally got around to calling Uhaul and a few other vendors and was surprised to discover that the hitch was roughly $100 more at Rack Attack than other vendors and that installation was more than twice the price compared to highly rated shops in my area. In fact, the price of the exact same curt hitch INCLUDING installation at Uhaul was less than the Rack Attack price WITHOUT installation. I complained at the store, and wrote the national chain, but I the responses I got were dismissive - essentially "your tough luck." These guys know their stuff, and they sell top notch equipment. However, they overcharge to the EXTREME. Look elsewhere.”

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Posted 4 years ago

“Glad I could get this frame protector. for my Thule Ez Fold bike carrier. Delivery was prompt and everything was easy to order on line.”

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Posted 4 years ago

“Helpful and accommodating.”

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Posted 4 years ago

“Great service and fast delivery. We'll done!”

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Posted 4 years ago

“Good quick, helpful online service.”

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Posted 4 years ago

“Perfect fit and great service”

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Posted 4 years ago

“Excellent service. Arrived on time. This is the third rack that we buy from Rack Attack and as always we are very satisfied.”

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Posted 4 years ago

“Having you put together the whole package for the make and model of the car is a great help.”

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Posted 4 years ago

“Good communication, fast shipment, simple.”

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Posted 4 years ago

“On-line ordering was easy. Delivery was fast and almost everything was there (minus the master key for the SKS locks). Only complaint I have is when I entered my vehicle on the website, I was only offered Thule racks. But since I wanted Yakima racks, I have accessories from previous Yakima racks, I had to go to Yakima's site, find the parts numbers and order them on Rack Attack.”

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Posted 4 years ago

“They have been very easy to work with. They are efficient, orders are sent out quickly, and it’s really a great source of parts for me”

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Posted 4 years ago

“Quick answer to my questions. Helped determine the correct Thule rack for my vehicle”

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Posted 4 years ago

“Outstanding service. Did a online order and within a hour received a call to as a qualification question. Got feedback when order was processed and another when shipped with tracking details. Over all very pleased!”

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Posted 4 years ago

“I had several changes I made while trying to figure out my rack options. Rack Attack was totally supportive during the time and set me up with everything I needed. Would go right to Rack Attack again for my next purchase.”

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Posted 4 years ago

“Perfect service from the Ottawa dealership. They answered all my questions. Ordered online and the delivery was fast. Installed on my RV and it fits perfectly”

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Posted 4 years ago

“Placed the order and expected delivery in 2 weeks, arrived from a local shop in 2 days. Great service and prices! Will be back for cargo box soon. :)”

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Posted 4 years ago

“Aside from having the lowest price on the Thule rack I purchased, the shipping was extremely fast and everything arrived as expected. "Swift and Painless", that's how ordering online should be and that's exactly how it was with Rack Attack.”

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Posted 4 years ago

“Love how fast it was”

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Posted 4 years ago

“My packaged was shipped to me extremely promptly and when I had a problem with the install, the team at Rack Attack was extremely helping in getting me unstuck and troubleshooting with me. Would recommend them to anyone in the market for a roof rack!”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews