Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,882 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 18th August 2025

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always the best service from Rack Attack. They returned my call quickly. The part I needed was available online and their system was easy to use. The part shipped faster than expected.”

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Posted 3 years ago

“Quick and easy!”

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Posted 3 years ago

“Excellent experience and the price match was great! Very pleased with the bike rack.Thanks!”

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Posted 3 years ago

“Overall I had a positive, learning and productive experience. However, I initially followed the guide by vehicle model leading me to an all in one kit only, which indicated was no longer available. I almost went off to other sites, but luckily for you I figured out that you had most of what I needed, just not the BC136 base clip for my car.”

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Posted 3 years ago

“excellent service! thx”

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Posted 3 years ago

“Thank you, everything was perfect. Great inventory and quick delivery. Cheers.”

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Posted 3 years ago

“Great customer service and great products!”

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Posted 3 years ago

“Hitch rack for 2 bikes received as expected. I bought open box item and everything came in good order.”

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Posted 3 years ago

“Bought from Rack Attack, but it didn't fit how I wanted. They made the return easy! Thanks!”

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Posted 3 years ago

“Great customer service, very responsive. Good selection and price for product.”

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Posted 3 years ago

“Wow! Sure got here fast!”

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Posted 3 years ago

“I have not yet received the items I ordered. 2 Thule crossbar keys. Please check on my order.”

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Posted 3 years ago

Hellen, thank you for your feedback. I know how frustrating it is when the carrier is having issues with the delivery. I've reached out to you directly to help you locate your order. We'll make sure we get those keys to you as soon as possible. Best regards, Blaze Rack Attack

Posted 3 years ago

“My 1st roof rack. Could NOT be any more satisfied with this product. Without these guys, I’d still be undecided on which one to go with. They definitely have my business!”

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Posted 3 years ago

“I am so very glad I found the online purchase option for Rack Attack. I've been buying my Yakima truck rack in pieces as finances permit, and I am extremely grateful for the free shipping in Canada and the fact that they have inventory. Something that is not so common these days. I had a quick question before my 1st purchase that I submitted late one evening. I got a call the next morning to answer me one on one and offer fantastic advice. Great job Rack Attack.”

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Posted 3 years ago

“Shipping was incredibly fast.”

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Posted 3 years ago

“Great consultation on the phone prior to order. Order was shipped same day and received on time and in good condition. Will buy from Rack Attack again.”

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Posted 3 years ago

“Delayed shipping.”

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Posted 3 years ago

Joanne, we apologise for dropping the ball on you. I believe the team has already processed the return for you but do reach out if there is anything else we can do to make up for it. Best regards, Blaze Rack Attack

Posted 3 years ago

“Ordered online and received in 2 days!”

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Posted 3 years ago

“100% satisfied customer right here!”

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Posted 3 years ago

“Ordering the Thule EasyFold XT was a breeze. It arrived here in NJ a few days after I ordered it and all looked to be fine.”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,882 reviews