Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,882 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 18th August 2025

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received my rack attachments yet. Rack Attack was very prompt filling the order but unfortunately Canada Post has been very slow.”

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Posted 3 years ago

Renee, I am very sorry about the delay in your product's shipping time. I will reach out to you immediately! Thanks, Matt Rack Attack

Posted 3 years ago

“The Thule EVO 165 is very sturdily built. It was easy to assemble. A quality product. Shipped fast.”

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Posted 3 years ago

“Good experience, fast delivery!”

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Posted 3 years ago

“My first first experience with ordering from Rack Attack was great. I received my items after only two days which was two days earlier than they promised. The process was user friendly and positive. I will use them again should the need arise.”

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Posted 3 years ago

“Excellent product, however be advise after car wash during winter to apply after a lock de-icer. As a skis holder this is perfect.”

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Posted 3 years ago

“Item arrived in good shape and as described. Fast shipping. Thank you Rack Attack team for a pleasant transaction.”

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Posted 3 years ago

“Absolutely the best KEY replacement service!”

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Posted 3 years ago

“Great customer service and prompt delivery.”

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Posted 3 years ago

“I purchased a Yakima rack and storage box. The service was excellent.”

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Posted 3 years ago

“Seamless experience, product showed up early. Have not yet installed, I'll head to the main shop if I have any issues. Thanks again!”

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Posted 3 years ago

“Great experience, quick accurate delivery.”

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Posted 3 years ago

“Rack Attack had the bike rack I was looking for less than other sites and it was delivered super quick. I'll come back to Rack Attack for all of my future rack needs.”

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Posted 3 years ago

“excellent condition and delivery is fast. highly recommended”

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Posted 3 years ago

“Rack Attack was very responsive to quoting answering my questions and getting my product to me. I have used there services twice. Great to deal with. Thanks John”

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Posted 3 years ago

“These guys are the experts. They always know exactly what I need and they get it to me quickly.”

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Posted 3 years ago

“Excellent response after I ordered one Kayak rack and changed my mind so I could carry two Kayak's. They changed my order on the fly and sent a refund on the price difference. Kayak rack showed up the following week. No muss no fuss as they say.”

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Posted 3 years ago

“Shipping fee didn’t match up with the cost and size of items ordered. Shipping cost were greater than cost of items—could offer different shipping fees”

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Posted 3 years ago

“Well informed sales engineers , very prompt telephone consultation.”

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Posted 3 years ago

“The items I received came quickly and were in perfect condition. The Rack Attack team had to contact me regarding my purchase and they were friendly, knowledgeable and everything was sorted out quickly. I would definitely recommend this company and will be purchasing from them again. Many thanks!”

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Posted 3 years ago

“Received my new rack for my 2017 Nissan Sentra. The rack fits like a dream and carries my 18ft sea kayaks with no issues.”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,882 reviews