Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rack Attack provided me with the exact items needed to use the Thulr Hullavotor on my 2019 Ford Escape SEL. Shipping was quick!”

Helpful Report

Posted 4 years ago

“Very good service arrive in good condition, and fast. thank you”

Helpful Report

Posted 4 years ago

“Rack Attack very helpfully called me to let me know the rack I ordered wouldn't work for the car I was going to install it on, then helped me select the correct rack for my purpose. Sure beats getting it and figuring out after the fact that it wouldn't work.”

Helpful Report

Posted 4 years ago

“good job with helping me, esp w all supply chain issues”

Helpful Report

Posted 4 years ago

“Very please with the ease of ordering, the price, and the product that I ordered. Item arrived on-time, without any issues and I look forward to lots of adventures with it.”

Helpful Report

Posted 4 years ago

“Excellent customer service. Justin was amazing, kind and helpful I explained that a shipment came and box was damage when installing my hitch i noticed that a part was damaged. He happily shipped a new part.”

Helpful Report

Posted 4 years ago

“Rack doesn’t fit.”

Helpful Report

Posted 4 years ago

Hi Brian, I'm sorry you are running into some difficulty with one of our rack options! I will be reaching out to you shortly so I can hear more and help find a solution. Best, Eric

Posted 4 years ago

“Ordered some keys for my Thule. Came quickly”

Helpful Report

Posted 4 years ago

“Product was delivered as advertised and relatively quickly. Great experience buying from Rack Attack.”

Helpful Report

Posted 4 years ago

“Legit keys, they worked like a charm, would recommend.”

Helpful Report

Posted 4 years ago

“Great service. Fast shipping. Michelle super helpful on small issue. Thule Instructions impossible to decipher but plenty of support available.”

Helpful Report

Posted 4 years ago

“Item never arrived, UPS tracking shows damaged, no response to emails.”

Helpful Report

Posted 4 years ago

Hi Harold, We are sorry to hear you have not received your products yet! I will be reaching out to you shortly to see how we can resolve this! Best, Eric

Posted 4 years ago

“My rack arrived on time and fit my vehicle, came with an instruction manual and was pretty easy to install. Couldn't ask for more”

Helpful Report

Posted 4 years ago

“Bought this "open box" Thule foot pack for the lower price. It was in excellent condition and included everything a new kit should include. Free shipping was also a nice touch.”

Helpful Report

Posted 4 years ago

“Great service. Great product. So glad I found you guys. Highly recommended.”

Helpful Report

Posted 4 years ago

“I ordered the racks, got a shipping email ten minutes later, and the shipment was at my door the next day. Can’t beat that!”

Helpful Report

Posted 4 years ago

“So far, great. I didn't give 5 stars (for now) because I'm waiting for the rest of my order: (B.O.) I've got the landing pad and waiting for the towers and the bar. Fast delivery for the landing pad.”

Helpful Report

Posted 4 years ago

“A+ website, responsiveness and delivery.”

Helpful Report

Posted 4 years ago

“Blaze and Jackson went above and beyond to help me regarding my purchase. Great job Team Rack Attack!”

Helpful Report

Posted 4 years ago

“Just what I needed at the time I needed it!”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews