Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,882 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 18th August 2025

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy checkout, I was called due to a billing error which was immediately fixed. I received the rack the next day!”

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Posted 3 years ago

“Fast shipping, great communication.”

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Posted 3 years ago

“Arrived as ordered and before the stated arrival date”

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Posted 3 years ago

“Great customer service! My order got all wonky because of backorders and such, but when it cam to sorting it out, THEY CALLED ME first!”

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Posted 3 years ago

“Had what I needed and got it to me quickly.”

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Posted 3 years ago

“Very good system. Fully inspected for open box. No issues.”

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Posted 3 years ago

“Très bon service livraison dans les temps Personnel attentionné”

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Posted 3 years ago

“I think the shipping cost were kind of high. Had to pay shipping on both items but you shipped together. Chad Petzke”

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Posted 3 years ago

“I had a such a great experience with your Austin team; not so much with your Pasadena team (minus 1 star). I was looking for a hard to find item and Pasadena would not sell me the part locally as it was their display item. Austin team was more than happy to help me with the sale (they sold me their display item at a discount) and shipping to Los Angeles. Part received, installed and I'm ready to keep Overlanding. Thank you!”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Excellent service! Thanks”

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Posted 3 years ago

“Rack components arrived quickly and correctly”

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Posted 3 years ago

“Everything I ordered arrived on time. I requested the keys match ones I bought earlier. And I got that too ! Thanks !”

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Posted 3 years ago

“This place is 'da bomb!! Very knowledgeable and helpful.”

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Posted 3 years ago

“Ordered online and delivered to my door within two weeks.”

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Posted 3 years ago

“Great company! Was notified that a product was back in stock and instantly purchased it. It was shipped the next day! So easy to order, fast shipping, great communication on order status!”

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Posted 3 years ago

“It worked fine. Do recommend rack attack.”

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Posted 3 years ago

“Shipping was so fast and everything came as discribed.”

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Posted 3 years ago

“My Yakima product came COD for almost $16 even though I had paid the postage. Super frustrating as it was so hard to track down the package. But CS made it better!”

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Posted 3 years ago

“The instructions on the Thule rack are terrible. No reflection on Rack Attack tho.”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,882 reviews