Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,969 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trailer is high quality parts, assembly straightforward & easy, took 3 hours with occasional use of helpers second set of hands. Really slick setup using Thule Compass 4-in-1 Kayak/SUP Racks for super flexible rig usually carry 2 yaks, occasionally 4.”

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Posted 3 years ago

“Excellent service. Got a call day after order to clarify and able to delete a duplicate item. Someone human actually reviewed and pick up my mistake! We’ll done”

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Posted 3 years ago

“Product was shipped and arrived quickly. The ladder is very stable and built well.”

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Posted 3 years ago

“Great service and products. I bought some open box items and could barely tell they were used”

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Posted 3 years ago

“L'envoi du produit s'est fait dans les règles de l'art. Là où ça s'est détérioré, c'est la cie UPS qui n'a pas respecté la journée de livraison. Et non seulement ils ont changé la journée de livraison, ils ont pas respecté la période de livraison. Ils devaient passer en PM et ils ont passé en AM. J'ai perdu 2 jours de travail à cause des modifications d'horaires et de périodes de livraison!!! Grande déception!!!”

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Posted 3 years ago

“I wish I could order over the phone. Would make it easier if there are questions.”

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Posted 3 years ago

“Very friendly, organized and efficient.”

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Posted 3 years ago

“Don't waste time looking around......”

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Posted 3 years ago

“Very quick service and delivery”

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Posted 3 years ago

“Site was easy to use, and helpful In picking the correct rack for my car. Thank you!”

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Posted 3 years ago

“When i shopped online i wasn't sure if i had all the correct parts in my cart, so i called the Portland store. They confirmed my order was in stock, and also helped me with my parts question. I placed the online order, and with in a few hours i recieved a call from the order puller, confirming what i ordered, as well as inform me they were going to change my quantities of skyline towers to a bulk amount, which was a savings, and credited my account the difference. Within 3 days the rack assemblies were on my door step. I will always check with Rack Attack first for my camping and gear hauling needs. This has been a personal and professional purchase. I recommend 👌 Rack Attack!”

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Posted 3 years ago

“Had the product for my fit, ease of ordering it, clear on the steps of acknowledging my order, processing, packing and shipping it. Communication throughout the process was clear, concise and timely. Delivery was quick, prefaced by email and arrived in good condition.”

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Posted 3 years ago

“Excellent customer service. Received a call the day I placed my order. It was shipped out the next day (free, I might add). Very happy.”

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Posted 3 years ago

“Ordered product arrived on time with appropriate packaging. Installation ensued with no problem.”

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Posted 3 years ago

“Experienced great online support before and during my purchase. Ended up with the perfect roof rack for my vehicle and my needs (Evo raised rail with wingbar”

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Posted 3 years ago

“Online purchase. Was delivered quickly.”

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Posted 3 years ago

“Love the product! Love the website and the ease of use.”

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Posted 3 years ago

“I needed racks for a ski trip... I waited until the last minute to order as I had so many things going on. Rack Attack delivered a day before we left. Thank you!”

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Posted 3 years ago

“Easy shopping, shipping, and fast delivery. I use Rack Attack over REI now.”

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Posted 3 years ago

“I am very impressed with the service and products I received from Rack Attack. My email questions were answered the same day I sent them and gave me exactly the information I needed. My order was processed / shipped within a day and arrived a couple of days later.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,969 reviews