Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

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“Item never arrived, UPS tracking shows damaged, no response to emails.”

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Posted 4 years ago

Hi Harold, We are sorry to hear you have not received your products yet! I will be reaching out to you shortly to see how we can resolve this! Best, Eric

Posted 4 years ago

“My rack arrived on time and fit my vehicle, came with an instruction manual and was pretty easy to install. Couldn't ask for more”

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Posted 4 years ago

“Bought this "open box" Thule foot pack for the lower price. It was in excellent condition and included everything a new kit should include. Free shipping was also a nice touch.”

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Posted 4 years ago

“Great service. Great product. So glad I found you guys. Highly recommended.”

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Posted 4 years ago

“I ordered the racks, got a shipping email ten minutes later, and the shipment was at my door the next day. Can’t beat that!”

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Posted 4 years ago

“So far, great. I didn't give 5 stars (for now) because I'm waiting for the rest of my order: (B.O.) I've got the landing pad and waiting for the towers and the bar. Fast delivery for the landing pad.”

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Posted 4 years ago

“A+ website, responsiveness and delivery.”

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Posted 4 years ago

“Blaze and Jackson went above and beyond to help me regarding my purchase. Great job Team Rack Attack!”

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Posted 4 years ago

“Just what I needed at the time I needed it!”

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Posted 4 years ago

“Thank you super service, fast!”

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Posted 4 years ago

“Helpful customer service, quick delivery, great product”

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Posted 4 years ago

“Worked as advertised, it was a bit of a hassle that the mount can only be put on in one direction. Obviously that's due to the shape of the Yakima jetstream bar.”

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Posted 4 years ago

Robin, I have confirmed with Yakima that the 39H adapters do work on the jetstream bars. They stated the following: "MM39H is used to adapt older mounts to JetStream and CoreBar bars" "Compatible with HighRoller, Raptor, WheelFork, HullyRollers, Mako Saddles, KayakStacker, Multimount, Accessory Lock Housing, and Basketcase" We are happy to help you out and figure out what is going on that they are not working for you. I will reach out to you via email. Thanks, Matt Rack Attack

Posted 4 years ago

“Excellent service, delivered to my house 4 days ahead of schedule. Very happy with the product”

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Posted 4 years ago

“Always great to purchase from Rack Attack, they know what they are doing, have great service.”

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Posted 4 years ago

“I give it 4 stars because we have yet to put a second e-bike on the rack. The ramp is great! But we're not quite sure how we'll secure the second bike with the clamp. The rack is ideal for road bikes; not so sure about e-bikes... but we like the ease of attaching the rack to the trailer hitch. It's also nice to be able to pull the rack down to access the back door hatch.”

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Posted 4 years ago

“The clerk at the store wasnt very friendly. After receiving the part in the mail it didn't fit properly.”

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Posted 4 years ago

Hi Glenn, I apologize that you did not have a good experience in the store, that's not what we want for our customers! We'll do our best to use your feedback to help us get better in the future. I'd like to learn more about what happened so that we can figure out how to make this right, and avoid similar issues so I will be reaching out to you shortly. Best, Eric

Posted 4 years ago

“Excellent product and delivered across the country earlier than estimated delivery time.”

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Posted 4 years ago

“Rack Attack is awesome! I called and they sent me a quote with all the parts I needed!”

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Posted 4 years ago

“We ordered two RockyMounts Tomahawk bike racks from y’all. They showed up speedy quick! Thanks to your installation video, I got the installed on our car speedy quick too! (Your video made us put in the order in the first place!) And you accommodated my request for the same key to work all for locks. You are great! P.S. It wouldn’t be a bad thing to have gotten a second key hint hint.”

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Posted 4 years ago

“Quick delivery. The Yakima racks fit perfectly. All the items were well packaged.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,246 reviews