Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

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“Right fit.👍”

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Posted 4 years ago

“Even though it was an open box product the rack arrived in original packaging and in like new condition. Very happy with my purchase.”

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Posted 4 years ago

“I love the chat support. very quick and convenient... John helped me and ended up purchasing the yakima.. i had issues and went to the store and they helped me right away on the spot. i didnt regret buying this rack from you guys.. worth it.”

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Posted 4 years ago

“Rack Attack was helpful over the phone and my order was shipped & received quickly”

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Posted 4 years ago

“Fast shipping.”

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Posted 4 years ago

“knowledgeable and agreeable”

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Posted 4 years ago

“Rack Attack was great to deal despite Thule’s supply chain delays. They maintained communication through it all and even called first when the parts finally came in to ship.”

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Posted 4 years ago

“Website is easy to use. Order was delivered quickly.”

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Posted 4 years ago

“I found the rack I wanted into stock and for a better price than I’d found elsewhere. Very satisfied with my new Yak Rack!”

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Posted 4 years ago

“Fast free delivery on Thule SUV Crossbars & Hullivator for kayaks. Excellent customer support when I had questions regarding correct cross bars & fit up for the Hullivator. The support department answered the phone promptly the two times I called, there was NO waiting or being on hold!”

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Posted 4 years ago

“I ordered the round bars and unfortunately the installation instructions are not complete for those bars. I have put it down until I can figure it out.”

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Posted 4 years ago

Abby, We are happy to send you whatever instructions are missing from your order. We also have many online videos to show how installs are done, as well as a team of Rack experts that can answer any questions you have. I will reach out to see how I can help you. Thanks, Matt

Posted 4 years ago

“The strap could’ve been put in an envelope. Shipping was expensive.Tough to get parts at this point in time. So I should be happy just to find one in Canada.”

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Posted 4 years ago

Quentin, I am sorry to hear you feel our shipping was too high. Upon checking the rates, we simply charged you what it costs us to ship these items. I will reach out to you to see speak more about your experience. Thanks, Matt

Posted 4 years ago

“Full service. Had exactly what I was looking for at competitive prices. Out the door shipping was fast and fair.”

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Posted 4 years ago

“Rack Attack have very knowledgeable staff and answered all my questions I had on my set up and was able to recommend me the best set up. Their customer service is top notch as well. UPS lost one of my shipments and Rack Attack took care of me. I highly recommend them!”

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Posted 4 years ago

“Got exactly what I ordered, and the shipping was very fast.”

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Posted 4 years ago

“Excellent customer service. Price match guarantee. Rapid shipping. Great inventory. Absolutely no reason to shop anywhere else.”

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Posted 4 years ago

“Great quick service/shipment to my home. Love this company.”

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Posted 4 years ago

“Always satisfied with Rack Attack. Never had an issue yet.”

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Posted 4 years ago

“The entire process was quick and easy. I ordered online and it was simple to find what I was looking to purchase even though it was my first time buying a roof rack. Everything came faster than anticipated and the YouTube videos helped me install everything myself. Overall great experience and would recommend to others. Thanks!”

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Posted 4 years ago

“Delivery could not have been any faster. Products received in well protected packaging.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,246 reviews