Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,969 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the Saris Superclamp ex 2. Rack attack price matches and gave me the same price as Amazon which is very convenient. Shipping was super fast. Unfortunately the rack was missing a very important bolt to put the rack together. These things happen to all kinds of products ordered online so no big deal. I contacted Rack attack and they immediately contacted Saris. New bolts are in the mail! Excellent service from both Rack attack and Saris”

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Posted 3 years ago

“Ski rack worked great and was deliverd quick!”

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Posted 3 years ago

“Ordering was easy, shipping was quick. I did ask a question about SKS Keys for the Yakima SUPDawg that I ordered which no one bothered to answer for me. I did want to get locks to match my existing keys. I realize that maybe that is not possible, but if that's the case I did expect someone to inform me of that, not just ignore the question completely.”

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Posted 3 years ago

“Everything was delivered as promised.”

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Posted 3 years ago

“Always THE BEST SERVICE! Easy to work with and friendly.”

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Posted 3 years ago

“Found a lock that was very hard to find anywhere else. Amazon had it but at twice the price! Delivered within a couple days, glad I could support a local store! Thx”

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

“Easy checkout, I was called due to a billing error which was immediately fixed. I received the rack the next day!”

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Posted 3 years ago

“Fast shipping, great communication.”

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Posted 3 years ago

“Arrived as ordered and before the stated arrival date”

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Posted 3 years ago

“Great customer service! My order got all wonky because of backorders and such, but when it cam to sorting it out, THEY CALLED ME first!”

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Posted 3 years ago

“Had what I needed and got it to me quickly.”

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Posted 3 years ago

“Very good system. Fully inspected for open box. No issues.”

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Posted 3 years ago

“Très bon service livraison dans les temps Personnel attentionné”

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Posted 3 years ago

“I think the shipping cost were kind of high. Had to pay shipping on both items but you shipped together. Chad Petzke”

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Posted 3 years ago

“I had a such a great experience with your Austin team; not so much with your Pasadena team (minus 1 star). I was looking for a hard to find item and Pasadena would not sell me the part locally as it was their display item. Austin team was more than happy to help me with the sale (they sold me their display item at a discount) and shipping to Los Angeles. Part received, installed and I'm ready to keep Overlanding. Thank you!”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Excellent service! Thanks”

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Posted 3 years ago

“Rack components arrived quickly and correctly”

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Posted 3 years ago

“Everything I ordered arrived on time. I requested the keys match ones I bought earlier. And I got that too ! Thanks !”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,969 reviews