Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Fast free delivery on Thule SUV Crossbars & Hullivator for kayaks. Excellent customer support when I had questions regarding correct cross bars & fit up for the Hullivator. The support department answered the phone promptly the two times I called, there was NO waiting or being on hold!”

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Posted 4 years ago

“I ordered the round bars and unfortunately the installation instructions are not complete for those bars. I have put it down until I can figure it out.”

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Posted 4 years ago

Abby, We are happy to send you whatever instructions are missing from your order. We also have many online videos to show how installs are done, as well as a team of Rack experts that can answer any questions you have. I will reach out to see how I can help you. Thanks, Matt

Posted 4 years ago

“The strap could’ve been put in an envelope. Shipping was expensive.Tough to get parts at this point in time. So I should be happy just to find one in Canada.”

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Posted 4 years ago

Quentin, I am sorry to hear you feel our shipping was too high. Upon checking the rates, we simply charged you what it costs us to ship these items. I will reach out to you to see speak more about your experience. Thanks, Matt

Posted 4 years ago

“Full service. Had exactly what I was looking for at competitive prices. Out the door shipping was fast and fair.”

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Posted 4 years ago

“Rack Attack have very knowledgeable staff and answered all my questions I had on my set up and was able to recommend me the best set up. Their customer service is top notch as well. UPS lost one of my shipments and Rack Attack took care of me. I highly recommend them!”

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Posted 4 years ago

“Got exactly what I ordered, and the shipping was very fast.”

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Posted 4 years ago

“Excellent customer service. Price match guarantee. Rapid shipping. Great inventory. Absolutely no reason to shop anywhere else.”

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Posted 4 years ago

“Great quick service/shipment to my home. Love this company.”

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Posted 4 years ago

“Always satisfied with Rack Attack. Never had an issue yet.”

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Posted 4 years ago

“The entire process was quick and easy. I ordered online and it was simple to find what I was looking to purchase even though it was my first time buying a roof rack. Everything came faster than anticipated and the YouTube videos helped me install everything myself. Overall great experience and would recommend to others. Thanks!”

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Posted 4 years ago

“Delivery could not have been any faster. Products received in well protected packaging.”

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Posted 4 years ago

“Folks at RackAttack Boston in Framingham MA were super helpful. There was a part missing in the openbox item I bought online. They quickly took care of it. Thanks to the super-friendly staff!”

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Posted 4 years ago

“havent recieved anything yet”

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Posted 4 years ago

Hi Devin, It looks like your shipment has indeed been slightly delayed due to an issue with Canada Post. I'll reach out to you directly to provide more details. Best, Blaze Rack Attack

Posted 4 years ago

“Order was missing some things but they were quick to ship out the missing parts, no hassle! Shipping was quick. Overall I would order from them again.”

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Posted 4 years ago

“Will definitely order items from Rack Attack again. Excellent quality product.”

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Posted 4 years ago

“No complaints. Ordering was easy and shipping communication was great.”

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Posted 4 years ago

“Fast Delivery and Great Customer service when I called to check on my order.”

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Posted 4 years ago

“Staff was very helpful in getting me setup with the correct rack and accessories that I needed. Only one manufacturer made it (Venza with a panoramic glass roof) and Rack Attack ordered it for me. Very happy with the purchase.”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“I ordered and then it never shipped. Still waiting for a notification to say it is on its way (it has been 10 days)”

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Posted 4 years ago

Jessica, Sorry about the delay in your package arriving. It was shipped on time but has been delayed with Canada post. It shows an estimated delivery of May 9th, at this time. I will reach out to you as well, via email. Thanks, Matt Rack Attack

Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews