Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,992 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 12th February 2026

Anonymous

Rack Attack 5 star review on 28th December 2025

Anonymous

722

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent experience! Received great advice on what type of rack would best suit my needs, existing accessories (bikes, canoe, ski box etc) and vehicle. I felt I was getting solid advice and I did not feel pressure to by one brand over another. Also, I had many questions which were answered quickly and respectfully. I will buy from Rack Attack again!”

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Posted 3 years ago

“Communication from Rack Attack was clear, delivery was very prompt and the rack system I purchased arrived undamaged and very well packaged. I highly recommend Rack Attack. I will shop there again for accessories.”

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Posted 3 years ago

“👍”

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Posted 3 years ago

“What a good service! Online orders came in very quickly. I had to return something that end up not fitting. Was able to return it directly to the nearest store, which gave me a full refund on the returned article. I would recommend it.”

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Posted 3 years ago

“Haven't used it yet. Still winter. But is did arrive crazy fast.”

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Posted 3 years ago

“Great product excellent customer service”

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Posted 3 years ago

“Excellent in store and online customer service. Install was speedy and expert with no delay and finished before promised time. Product knowledge from customer service to installer was exceptional. Will purchase from Rack Attack Pasadena again.”

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Posted 3 years ago

“Did everything 100% online. Gave vehicle model specific suggestion with their online tool and received the products on time.”

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Posted 3 years ago

“Service and price was excellent. I was happy”

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Posted 3 years ago

“Fast, simple and efficient 👌”

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Posted 3 years ago

“They know their stuff and they are super helpful”

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Posted 3 years ago

“The helpful staff and quick delivery I can appreciate. One of the items had slight damaged, but overall in good condition for an open box/used purchase. Overall satisfied with my order.”

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Posted 3 years ago

“Very polite on the phone service. Package came within scheduled time. Answered all of my questions. Thumbs up!”

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Posted 3 years ago

“The person that I spoke to on the phone was fantastic and parts arrived sooner than expected.”

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Posted 3 years ago

Hi Maura, I am only seeing 1 order that you placed with us, and that order was completed in full, and shows as delivered. I am curious if I am missing something, so I will reach out to you right away to get this reseloved. Thanks, Matt Rack Attack

Posted 3 years ago

“Great service!! They responded to every question and delivered my item right on time!”

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Posted 3 years ago

“Thanks, got my Yakima towers exactly as advertised and delievered on time promised.”

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Posted 3 years ago

“Arrived quickly and the open box product I got had everything intact! Awesome!”

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Posted 3 years ago

“Very good service,information was clear and the product was quick to arrive.”

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Posted 3 years ago

“got a great price on an open box (brand new) hullavator pro. Shipped from west coast and got here in less than 5 days after order. This is the second rack, one for bikes and one for kayak from rack attack. would recommend buying from them!”

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Posted 3 years ago

“Rack Attack has great prices and sent my order quickly. I used the configuration tool and I will find out soon if everything fits correctly”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,992 reviews