Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

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“Easy to navigate site and lightning fast delivery!”

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Posted 4 years ago

“The items were in great condition and worked perfectly with our vehicle. We've purchased quite a few items from Rack Attack throughout the years and will continue to do so in the future.”

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Posted 4 years ago

“Fast processing and shipping - thank you!”

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Posted 4 years ago

“Very good services. Bravo”

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Posted 4 years ago

“Quality product, good customer service and fast shipping. Thanks to everyone at Rack Attack for a nice experience.(-:”

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Posted 4 years ago

“Easy to assemble And fits great”

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Posted 4 years ago

“Great service. Super fast shipping. Would highly recommend”

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Posted 4 years ago

“Ordered a black Thule for my for my 2019 Raptor. Ordered it on my phone and received an orderly box within a day or two. I was thinking this going to take 2-3 weeks. Nope. Instructions and install was super easy. It looks great too. Would I order another rack from these guys? Absolutely!!”

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Posted 4 years ago

“Good guys. Professional service, Reasonable pricing”

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Posted 4 years ago

“Rack Attack provided me with the exact items needed to use the Thulr Hullavotor on my 2019 Ford Escape SEL. Shipping was quick!”

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Posted 4 years ago

“Very good service arrive in good condition, and fast. thank you”

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Posted 4 years ago

“Rack Attack very helpfully called me to let me know the rack I ordered wouldn't work for the car I was going to install it on, then helped me select the correct rack for my purpose. Sure beats getting it and figuring out after the fact that it wouldn't work.”

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Posted 4 years ago

“good job with helping me, esp w all supply chain issues”

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Posted 4 years ago

“Very please with the ease of ordering, the price, and the product that I ordered. Item arrived on-time, without any issues and I look forward to lots of adventures with it.”

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Posted 4 years ago

“Excellent customer service. Justin was amazing, kind and helpful I explained that a shipment came and box was damage when installing my hitch i noticed that a part was damaged. He happily shipped a new part.”

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Posted 4 years ago

“Rack doesn’t fit.”

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Posted 4 years ago

Hi Brian, I'm sorry you are running into some difficulty with one of our rack options! I will be reaching out to you shortly so I can hear more and help find a solution. Best, Eric

Posted 4 years ago

“Ordered some keys for my Thule. Came quickly”

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Posted 4 years ago

“Product was delivered as advertised and relatively quickly. Great experience buying from Rack Attack.”

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Posted 4 years ago

“Legit keys, they worked like a charm, would recommend.”

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Posted 4 years ago

“Great service. Fast shipping. Michelle super helpful on small issue. Thule Instructions impossible to decipher but plenty of support available.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,246 reviews