Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,969 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful; determined the actual problem and the best solution, and then provided it at a reasonable cost. During these times of limited supply chains, getting this issue resolved was much appreciated.”

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Posted 3 years ago

“A very strong and well built bike rack. We are very pleased with our purchase. It arrived within two days!”

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Posted 3 years ago

“Amazing customer service!”

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Posted 3 years ago

“Items were in stocks and delivered to my door in 3 days. Order entry was quick and easy.”

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Posted 3 years ago

“Rack Attack was great. Allowed me to pick it up since I was local and even loaded it in the car for me. Communication was great and the whole process was smooth. Haven't hooked up the Dometic Fridge yet but I have no doubt it will be just fine. Would recommend.”

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Posted 3 years ago

“Great experience! I was happy that the video showed the exact rack system on my model car so I knew exactly what I was getting. Delivery was very quick!”

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Posted 3 years ago

“Fantastic service all around. Placing the order was easy, and the communication was excellent. Honestly one of the best experiences I’ve had with an online purchase.”

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Posted 3 years ago

“I’m still waiting for my racks to be delivered, it was estimated to be delivered March 2nd and has not reached and I can’t find we’re it is. Help me locate it please”

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Posted 3 years ago

Calvin, I just spoke to USPS and your order is still in transit. The items are on a cargo ship, making their way to Hawaii. I will reach out to you to speak more about this. Thanks, Matt

Posted 3 years ago

“Everything else ( speed , timing, original price) were good...However Too much money charged for shipping!”

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Posted 3 years ago

Jean, We are sorry that we didn't reach your expectations, in reference to our shipping cost. If you are planning to order with us again, please reach out and we can waive the shipping cost. Thanks, Matt

Posted 3 years ago

“The team is ALWAYS quick to help you find the right solution!”

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Posted 3 years ago

“As usual, rack attack had what i needed and got it shipped fast and securely!”

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Posted 3 years ago

“Websites is vey good, fast shipping, returns made easy.”

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Posted 3 years ago

“Friendly and helpful staff, great selection of equipment.”

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Posted 3 years ago

“Very good quality and easy to assemble and use!”

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Posted 3 years ago

“Great product. Great service.”

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Posted 3 years ago

“Great and easy ordering. Customer care person was fantastic - personable, helpful, knowledgeable! Delivery was super quick and product is excellent and exactly what I was looking for!”

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Posted 3 years ago

“Was great et fast delivry, thanks for the good service.”

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Posted 3 years ago

“While they have a nice variety of racks to sell you, they unfortunately are not interested in helping at all with installing them. No guidance; refused when asked. We were told to find videos online. Maybe they don't know the products very well afterall. I could buy online for less. In todays day and age its customer service that sets companies apart. Perhaps they don't realize that.”

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Posted 3 years ago

“very fast delivery and matched Amazon price. Would recommend it to anyone who needs a roof rack.”

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Posted 3 years ago

“Quick service. Great rack.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,969 reviews