Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,969 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick turnaround and prices comparable to anything else online. Good technical support online to answer questions and verify fit”

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Posted 3 years ago

“Website was easy to navigate and find what I was looking for. Customer service on the phone was very knowledgeable and answered all my questions. Product was delivered quickly as well.”

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Posted 3 years ago

“Great help from folks at Framingham MA store! Thank you”

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Posted 3 years ago

“You are awesome!”

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Posted 3 years ago

“I always get fast, reliable, service and deliveries from Rack Attack.”

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Posted 3 years ago

“Fast delivery, no issues thus far.”

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Posted 3 years ago

“Couldn't find the side rails I needed until I found this site! Saved a birthday. Came quick & undamaged. Super happy.”

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Posted 3 years ago

“Tanks ! You are the Best! Suzanne 💖”

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Posted 3 years ago

“Easy to order online. Quick delivery.”

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Posted 3 years ago

“Great service and quick shipping. Also customer service contacted me shortly after I placed my order online and offered me a less expensive option to my purchase. I had purchased 2 two packs of skyline towers and was offered a 4 pak at a lessor price. That is exceptional customer service. THANKYOU!!!”

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Posted 3 years ago

“Very quick shipping. Rack attack always has what I am looking. Lots of options.”

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Posted 3 years ago

“Excellent website Quick, easy and cheap price”

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Posted 3 years ago

“Hard to rate a product when you haven't got it yet.”

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Posted 3 years ago

Hi Ronald, Thank you for bringing this to our attention. I have reached out to you directly to investigate the lost shipment and propose a solution. Best regards, Blaze Rack Attack

Posted 3 years ago

“Good price and super fast shipment thanks!!”

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Posted 3 years ago

“My rack arrived much faster than I expected but when I got it and purchased my e-bike I realized the bike had fenders and I could not use a rack supported on the front tire. I was able to return it to a local rack attack store and order a rack that would work for me. This rack had to be shipped from the Victoria store which is taking much longer. I am still waiting.”

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Posted 3 years ago

“Great customer service on a return.”

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Posted 3 years ago

“The ordering process was easy. It was shipped quickly and received sooner thane expected.”

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Posted 3 years ago

“Excellent experience! Received great advice on what type of rack would best suit my needs, existing accessories (bikes, canoe, ski box etc) and vehicle. I felt I was getting solid advice and I did not feel pressure to by one brand over another. Also, I had many questions which were answered quickly and respectfully. I will buy from Rack Attack again!”

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Posted 3 years ago

“Communication from Rack Attack was clear, delivery was very prompt and the rack system I purchased arrived undamaged and very well packaged. I highly recommend Rack Attack. I will shop there again for accessories.”

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Posted 3 years ago

“👍”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,969 reviews