Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,969 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast shipping. Excellent quality product.”

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Posted 3 years ago

“They phoned to check on a possible error on the order, that shows they are into what they do. Good deal...”

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Posted 3 years ago

“Excellent service, quick delivery, Tyler in Ottawa followed up after initial email.and an excellent product.”

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Posted 3 years ago

“Received the wrong part for my vehicle (maybe my fault maybe not) but called to confirm whether it was right for my truck and it seemed like the person I spoke with knew nothing about rhino racks.”

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Posted 3 years ago

Luis, I am sorry to hear about your experience. I will reach out to you immediately to help you out! Thanks, Matt Rack Attack

Posted 3 years ago

“Quick, organized, good communication.”

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Posted 3 years ago

“super fast shipping, my bike rack arrive in good condition.”

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Posted 3 years ago

“Haven't tested the key yet, but the delivery was lightning fast”

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Posted 3 years ago

“Great purchasing experience. Haven’t tried the bike rack but it loaded our small Jetson bolt pro bikes easily. Seems like it will work perfectly.”

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Posted 3 years ago

“Great product for a good price. Fast shipping.”

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Posted 3 years ago

“Awesome friendly curtious very helpful and quick response”

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Posted 3 years ago

“Great website, products arrive quickly and as expected, customer support available by phone”

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Posted 3 years ago

“Fast shipping. Everything came packaged nicely and in perfect condition.”

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Posted 3 years ago

“Buying from rack attack was great and easy. Ill definitely buy from them again. They didnt know everything about what I needed and compatibility, but I was able to figure things out elsewhere and buy from them. (Specifically they need to update their site to accommodate for rack systems and attachments that fit a retrax one xr bed cover)”

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Posted 3 years ago

“Thule roof rack system for my Mazda CX-5 fit like a glove and is high quality. I love the look and functionality of the modular system. The delivery from Rack Attack was quick and accurate.”

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Posted 3 years ago

“Fast and easy process. No complaints.”

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Posted 3 years ago

“Very happy with my purchases and interactions with Rack Attack. The site was easy to use, and the one product question I had was answered quickly and professionally.”

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Posted 3 years ago

“I have nothing but amazing things to say about my experiences dealing with Rack Attack Victoria. Every time I go Kas has made finding the right gear for my needs seamless and enjoyable. An easy 5 stars in my opinion. Keep up the great work guys!”

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Posted 3 years ago

“Very helpful staff, quick shipping, and of course great products. Quick shipping.”

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Posted 3 years ago

“Quick shipping, quality product and customer service was top notch.”

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Posted 3 years ago

“y Thule is 13 years old. I received a prompt response. The keys arrived in just days. The keys match the lock perfectly. Thank you Rack Attack!”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,969 reviews