Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,968 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

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“All very good ,”

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Posted 3 years ago

“Great work and great help from Mississauga and Ottawa locations!”

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Posted 3 years ago

“Fantastic customer service”

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Posted 3 years ago

“Had everything in stock that I needed. Everything came on time and in tact. Really appreciated how you guys sent out the SKS keys/locks!”

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Posted 3 years ago

“Excellent service. Would come back if I need to.”

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Posted 3 years ago

“I had a problem with a part on a roof rack. Customer support was very helpful and kept me in the loop while they resolved the issue. The orders show up quick.”

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Posted 3 years ago

“My order can sooner than expected. Because of global supply chain issues Rack Attack was one of the only places which carried this product so I wasn't sure if it was really coming. Very happy with their service.”

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Posted 3 years ago

“The customer service was actually AWESOME! I have recently ordered some other items and look forward to receiving them soon. Wonderful people to deal with.”

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Posted 3 years ago

Carl, Sorry to hear that your rack did not work out for you. Upon checking your order, there was no vehicle listed, so we are unable to check the fit. I will gladly reach out to you and see how we can better our service. Thanks, Matt Rack Attack

Posted 3 years ago

“Very easy to order through their website. Shipped within the week.”

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Posted 3 years ago

“Love this company and will do future business with them.”

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Posted 3 years ago

“So far so good. Rack and associated hardware shipped separately so I did have to wait about a week for the additional hardware to arrive… Install took about 45 minutes and the supplied directions as well as the online site helped tremendously. I will be ordering the cargo box from you soon…. I still have to choose best fit for a 2019 Honda Insight.”

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Posted 3 years ago

“Very pleasant to deal with. Knowledgeable of their products. Quick shipping.”

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Posted 3 years ago

“The tailgate rack arrived very quickly and it works well for my two bikes in a short box GMC Sierra.”

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Posted 3 years ago

“It was a wonderful experience shopping with Rack Attack. They had the Thule part I needed, and which Thule didn't have in inventory. Arrived even earlier than I expected, in perfect condition. I'd definitely buy from them again.”

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Posted 3 years ago

“As advertised. Very happy”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Easy order and response email on whether the rack would fit my viechle was quick.”

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Posted 3 years ago

“Totally awesome product selection and quick delivery. My first choice for any roof rack purchases.”

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Posted 3 years ago

“very efficient.”

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Posted 3 years ago

“Super fast shipping. Excellent quality product.”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,968 reviews