Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,875 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service,information was clear and the product was quick to arrive.”

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Posted 3 years ago

“got a great price on an open box (brand new) hullavator pro. Shipped from west coast and got here in less than 5 days after order. This is the second rack, one for bikes and one for kayak from rack attack. would recommend buying from them!”

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Posted 3 years ago

“Rack Attack has great prices and sent my order quickly. I used the configuration tool and I will find out soon if everything fits correctly”

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Posted 3 years ago

“Awesome service!”

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Posted 3 years ago

“Automated price matching, quick order entry and acceptance, and very quick delivery - very pleased!”

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Posted 3 years ago

“Great service and quick delivery.install was very easy.”

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Posted 3 years ago

“Very helpful; determined the actual problem and the best solution, and then provided it at a reasonable cost. During these times of limited supply chains, getting this issue resolved was much appreciated.”

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Posted 3 years ago

“A very strong and well built bike rack. We are very pleased with our purchase. It arrived within two days!”

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Posted 3 years ago

“Amazing customer service!”

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Posted 3 years ago

“Items were in stocks and delivered to my door in 3 days. Order entry was quick and easy.”

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Posted 3 years ago

“Rack Attack was great. Allowed me to pick it up since I was local and even loaded it in the car for me. Communication was great and the whole process was smooth. Haven't hooked up the Dometic Fridge yet but I have no doubt it will be just fine. Would recommend.”

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Posted 3 years ago

“Great experience! I was happy that the video showed the exact rack system on my model car so I knew exactly what I was getting. Delivery was very quick!”

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Posted 3 years ago

“Fantastic service all around. Placing the order was easy, and the communication was excellent. Honestly one of the best experiences I’ve had with an online purchase.”

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Posted 3 years ago

“I’m still waiting for my racks to be delivered, it was estimated to be delivered March 2nd and has not reached and I can’t find we’re it is. Help me locate it please”

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Posted 3 years ago

Calvin, I just spoke to USPS and your order is still in transit. The items are on a cargo ship, making their way to Hawaii. I will reach out to you to speak more about this. Thanks, Matt

Posted 3 years ago

“Everything else ( speed , timing, original price) were good...However Too much money charged for shipping!”

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Posted 3 years ago

Jean, We are sorry that we didn't reach your expectations, in reference to our shipping cost. If you are planning to order with us again, please reach out and we can waive the shipping cost. Thanks, Matt

Posted 3 years ago

“The team is ALWAYS quick to help you find the right solution!”

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Posted 3 years ago

“As usual, rack attack had what i needed and got it shipped fast and securely!”

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Posted 3 years ago

“Websites is vey good, fast shipping, returns made easy.”

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Posted 3 years ago

“Friendly and helpful staff, great selection of equipment.”

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Posted 3 years ago

“Very good quality and easy to assemble and use!”

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Posted 3 years ago

Rack Attack is rated 4.8 based on 4,875 reviews