Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,969 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a good service! Online orders came in very quickly. I had to return something that end up not fitting. Was able to return it directly to the nearest store, which gave me a full refund on the returned article. I would recommend it.”

Helpful Report

Posted 3 years ago

“Haven't used it yet. Still winter. But is did arrive crazy fast.”

Helpful Report

Posted 3 years ago

“Great product excellent customer service”

Helpful Report

Posted 3 years ago

“Excellent in store and online customer service. Install was speedy and expert with no delay and finished before promised time. Product knowledge from customer service to installer was exceptional. Will purchase from Rack Attack Pasadena again.”

Helpful Report

Posted 3 years ago

“Did everything 100% online. Gave vehicle model specific suggestion with their online tool and received the products on time.”

Helpful Report

Posted 3 years ago

“Service and price was excellent. I was happy”

Helpful Report

Posted 3 years ago

“Fast, simple and efficient 👌”

Helpful Report

Posted 3 years ago

“They know their stuff and they are super helpful”

Helpful Report

Posted 3 years ago

“The helpful staff and quick delivery I can appreciate. One of the items had slight damaged, but overall in good condition for an open box/used purchase. Overall satisfied with my order.”

Helpful Report

Posted 3 years ago

“Very polite on the phone service. Package came within scheduled time. Answered all of my questions. Thumbs up!”

Helpful Report

Posted 3 years ago

“The person that I spoke to on the phone was fantastic and parts arrived sooner than expected.”

Helpful Report

Posted 3 years ago

Hi Maura, I am only seeing 1 order that you placed with us, and that order was completed in full, and shows as delivered. I am curious if I am missing something, so I will reach out to you right away to get this reseloved. Thanks, Matt Rack Attack

Posted 3 years ago

“Great service!! They responded to every question and delivered my item right on time!”

Helpful Report

Posted 3 years ago

“Thanks, got my Yakima towers exactly as advertised and delievered on time promised.”

Helpful Report

Posted 3 years ago

“Arrived quickly and the open box product I got had everything intact! Awesome!”

Helpful Report

Posted 3 years ago

“Very good service,information was clear and the product was quick to arrive.”

Helpful Report

Posted 3 years ago

“got a great price on an open box (brand new) hullavator pro. Shipped from west coast and got here in less than 5 days after order. This is the second rack, one for bikes and one for kayak from rack attack. would recommend buying from them!”

Helpful Report

Posted 3 years ago

“Rack Attack has great prices and sent my order quickly. I used the configuration tool and I will find out soon if everything fits correctly”

Helpful Report

Posted 3 years ago

“Awesome service!”

Helpful Report

Posted 3 years ago

“Automated price matching, quick order entry and acceptance, and very quick delivery - very pleased!”

Helpful Report

Posted 3 years ago

“Great service and quick delivery.install was very easy.”

Helpful Report

Posted 3 years ago

Rack Attack is rated 4.7 based on 4,969 reviews