Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,971 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and timely shipping. Great experience and will shop there again.”

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Posted 4 years ago

“Rack Attack has a website that is easy to navigate. I have a 2017 Subaru Outback Premium with factory installed roof rack. There were so many options to choose from for a wide variety of applications. One stop shop for all your hulling needs.”

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Posted 4 years ago

“Quick and easy”

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Posted 4 years ago

“Good prices, fast delivery, fast response to an error I made. Overall great service. Easy ordering.”

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Posted 4 years ago

“Great service and response time was exceptional!”

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Posted 4 years ago

“I called in on. Friday morning needing some assistance with my roof rack. Sam had a solution and asked me to bring my assembly to the shop and within a few minutes, it was fixed. I really appreciated the quick turn around and expedient service. Thanks so much!!!”

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Posted 4 years ago

“Glad to be able to place order over the phone.”

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Posted 4 years ago

“Great service. Arrived quickly”

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Posted 4 years ago

“I am revising the following review as customer service took care of my issue and is even going to reimburse my shipping expense. Great customer service! Previous review stated, "I ordered online for a Yakima bike rack lock. A different Yakima product came and the shipping was over $15. I called and the rep said the part I requested over the phone is not available and I should come into the store. I would have liked to have known that before getting the incorrect part shipped."”

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Posted 4 years ago

“Order was received in a timely manner and was well packaged. I have dealt with this company before and the customer service was great”

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Posted 4 years ago

“Awesome rack and service. It arrived within a few days and was a perfect fit.”

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Posted 4 years ago

“I brought the rack in to you shop last saturday to have someone help build and install it. I don't know the name of the guy who helped me but he was awesome. He was wearing a sweet Yakima shirt. Long ago my dad imported Yakima to Canada so I knew he was a dude. I don't think I'm even spelling Yakima right so you probably don't believe me. Anyway, he was a tall thin guy. 1 million thumbs up to him. He put the rack together fast and explained it well. I was very impressed. Will be back for more racks or the extender at some point. 5 out of 5. Thanks!!!! Awesome work.”

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Posted 4 years ago

“Shopping experience was easy and straight forward. Shipping was fast, the rack came as expected.”

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Posted 4 years ago

“Fast shipment, product received as advertised.”

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Posted 4 years ago

“Fast response to questions and fast shipping”

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Posted 4 years ago

“I ordered a 47" rack and they sent me a 53" inch rack”

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Posted 4 years ago

“Easy ordering and quick delivery.”

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Posted 4 years ago

“Good service. Had what I needed when no one else did. Got it out fairly quick. Won’t hesitate a bit to use them in the future.”

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Posted 4 years ago

“I ordered 2 pairs of Yakima clips from Rack Attack but they only had 1 at that time. They sent me the one and a month or so later they sent me the other. I was wondering if they would be able to track that and they did. Way to go Rack Attack!”

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Posted 4 years ago

“I always enjoy shopping. At Rack Attack!”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 4,971 reviews