Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found exactly what I was looking for and product came as promised. Great information during the shipping process. Would definitely buy from Rack Attack again.”

Helpful Report

Posted 4 years ago

“Wonderful, I had an error with the order and your team diligently followed up and my son's family received the ski racks in plenty of time for Christmas.”

Helpful Report

Posted 4 years ago

“fast shipping. prompt response to a return. good to deal with”

Helpful Report

Posted 4 years ago

“Fit your vehicle feature was really helpful and shopping was Avery fast”

Helpful Report

Posted 4 years ago

“Awesome service and great product selection. I needed a fit kit for our New Thule rack and no one but Rack Attack carried it. They saved our vacation!”

Helpful Report

Posted 4 years ago

“Great customer service. They price-matched a product that I found cheaper elsewhere, even though it's not a usual thing to do. Went the extra mile. Responsive communication. Easy to navigate website. I am going to go to a store next to get help with getting a hitch installed.”

Helpful Report

Posted 4 years ago

“Always a pleasure to order from rack attack Great advice and great shipping delay”

Helpful Report

Posted 4 years ago

“the young man i spoke with was cordial and knowledgeable the keys worked!!”

Helpful Report

Posted 4 years ago

“Excellent service, even granted me a 20% discount when I found my rack at a lower price after purchasing. Delivery was a couple of days late due to road conditions and weather, but arrived in plenty of time. Thanks a bunch!”

Helpful Report

Posted 4 years ago

“Service and expertise are unmatched. Happy return customer. A+”

Helpful Report

Posted 4 years ago

“Racks are great. Support material like videos are very helpful.”

Helpful Report

Posted 4 years ago

“order process was easy and delivery was super fast.”

Helpful Report

Posted 4 years ago

“Best quality, fast delivery!”

Helpful Report

Posted 4 years ago

“Excellent service and prompt delivery. Thanks so much.”

Helpful Report

Posted 4 years ago

“The service and accuracy of Rack Attack was totally on mark! Great job and a pleasure doing business with you!”

Helpful Report

Posted 4 years ago

“Unparalleled customer service. Super helpful & friendly. Will be the first port of call for any future purchases”

Helpful Report

Posted 4 years ago

“It was easy to find the item that I wanted, easy to place the order, and the item arrived really quickly. Good pricing, as well.”

Helpful Report

Posted 4 years ago

“Very quick shipping. Reasonable price. Shipping charge was excessive.”

Helpful Report

Posted 4 years ago

“Not good.”

Helpful Report

Posted 4 years ago

Hi John, I am sorry that you are not satisfied with your experience with Rack Attack. I will reach out right away, via email, to see how we can help you out! Thanks, Matt

Posted 4 years ago

“A critical part required to mount up my rack was not recommended via the make/model search. Bummer.”

Helpful Report

Posted 4 years ago

James, We are sorry to hear this and would love to help you out! I will reach out to you via email right away to get this figured out for you! Thanks, Matt Rack Attack

Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews